Phone REQUIRED
The camera quality itself is good. The picture is on par with what one would expect for a 1080p camera. The problem is that the camera will not record to the inserted SD card unless it has a connection to your phone. Most people don’t leave their cars running for 3, 4, or 5 minutes with their phone in their vehicle before starting their drive. And that’s about what this app requires in order for the Wi-Fi to become visible and connect to the phone. Furthermore, it requests storage space on your phone, but the files are not actually saved to the phone. And I’m not talking about a little bit of space, it’s requesting up to 50% of all free space on the phone. Say goodbye to any free space! Unless you want to methodically go through your videos and delete them out of the app on a nearly daily basis. And the video files are not actually on the phone. They are written in some proprietary format that is inaccessible unless you are in the app and you are connected to the camera to export them out. And that means that you must sit in your vehicle with the camera on, wait for it to connect, and then wait for the very slow Wi-Fi transfer speed. Unless you want to take the card out of the camera and go to your computer which is much faster for file transfer. But if your camera and phone miss a connection during your drive, there’s no videos. Upon asking customer service if there were models that did not require a phone connection to record, they have three different models all in the $250 range and higher. Not a budget friendly or user friendly camera.
Overall It works, but it’ll work you to get it to work.
Overall It works, but it’ll work you to get it to work.
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Will never buy this again !!!!
Very disappointing. I can’t reliably access the videos inside the app—sometimes they work, sometimes they don’t. When I contact support, they keep telling me the same things over and over without actually fixing the issue. Not worth the hassle. I would not recommend buying a Nexar camera.
Extremely disappointed!!
Still waiting for a response/call from Nexar. This is becoming very ridiculous that I'm having to reach out every day with no response from this company. I have spoken to someone in a legal department explaining that this is the second time I have purchased your merchandise and it has been a problem since the beginning And Nexar never sent my replacements from my first camera. And now this second camera is defected. I have explained that I have reached out to you guys many times with no return response anymore. I will take this further if needed so. As well, I see that there was a data breach!!! I'm no longer happy with this company, not happy with your customer service not happy with the product!!!!!!!
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Works Good Now
This Nexar Pro worked great since I purchased it sometime back, the exact date is unknown. Now I can’t get the codes that were sent to work or get it to stay on. It turns on for approximately 3 seconds and shuts off. I don’t know what happened, but it works fine now. All I did was turn it back on in a different area and it is working good. It’s an awesome little dash cam.
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Issues with app
The app no longer saves full drives to my phone, which it used to do. To create a clip from a drive I have to be in the car, connected to the camera and it takes literally 2-3 minutes to create and save a 30-second clip. I’ve cleared my phone storage, checked all of my settings, and it seems like it should be saving videos but doesn’t.
The most aggravating issue is with Groups - I get notifications when another driver in my group captures a clip, but the group never loads and I can never see the clips. This defeats the purpose of using the groups to keep tabs on your family while they’re driving. If something terrible happened to another group member, I would not know.
I’ve gone through the AI support questions and nothing is ever resolved.
The most aggravating issue is with Groups - I get notifications when another driver in my group captures a clip, but the group never loads and I can never see the clips. This defeats the purpose of using the groups to keep tabs on your family while they’re driving. If something terrible happened to another group member, I would not know.
I’ve gone through the AI support questions and nothing is ever resolved.
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Snap Camera into Mount
If using the NEXS1 with HD Smart Dash Camera Suction Mount, push camera firmly into USB-C port in mount. It will “pop” in. You will know when it happens. Hopefully, this information will prevent a new user from mistakenly thinking power cord and/or suction mount is broken.
The best dash cam
It drains my battery but I always have my phone in charging while in car. The app works great I have 2 Nexar dash camera one in my Nissan rouge used to be in my 2018 dodge grand caravan and one in my 2020 Ken worth dump truck. Highly recommend
Don’t buy
Do not buy this unreliable piece of junk
Preview dash cam & Update firmware options block
Preview dash cam & Update firmware options block. Not a safe app to use especially if you are being watched by federal agents
Buggy app
The app is not good by any means, creating clips in the app is very frustrating. You should just be able to download the entire video instead of creating a clip. In addition, the clip takes ages to create and then you have to download it which takes forever as well.
If you have wireless Apple CarPlay (or Android Auto assuming), good luck getting the app to work correctly with the dash cam.
If you have wireless Apple CarPlay (or Android Auto assuming), good luck getting the app to work correctly with the dash cam.
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Poor navigation for customer service
There isn’t a way to stay on one customer support thread, so when the day ends and my problem still isn’t resolved (going on over a week now of the camera not working), I have to start a new chat with the bot to then talk to a person and let them know that I was already talking with a person about my issues yesterday. Also, I was scheduled to get a call to talk about the broken dash cam, but that never happened either.
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Goes out a lot
This device goes out constantly, and I don’t understand. Just frustrated.
NEXC2 can’t pull cabin video
I tried the new version of the app that allows you to flip to the rear camera when trimming. It is able to pull the main video but just says it can’t connect when it tries to flip to the rear, it’s like the functionality for rear pulling isn’t available.
Worthless
Keeps disconnecting. Had to reconnect everytime. Video is decent. Can not read license olates especially in night videos. Just grab a different dash cam.
NEXC2 can’t pull cabin video
The app while it’s functional does not let you pull the cabin video, only the front facing one. It kind of defeats the purpose if the video you need has recordings of things occurring behind the car that you can see through the rear view only.
Data security and surveillance
I reached out to Nexar about the reported Flock Safety partnership and what it means for customers like me. I bought this dash cam for my personal safety on the road — not to unknowingly participate in a surveillance network that could capture footage on or near my own property.
When I contacted support, I received a generic AI response that clearly didn’t address anything I asked. That alone says a lot about how seriously Nexar takes its customers.
Until there is full transparency on this partnership and a clear opt-out, I can’t recommend this product to anyone who values their privacy.
When I contacted support, I received a generic AI response that clearly didn’t address anything I asked. That alone says a lot about how seriously Nexar takes its customers.
Until there is full transparency on this partnership and a clear opt-out, I can’t recommend this product to anyone who values their privacy.
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Not happy with this unit
After a year it won’t connect to WiFi it won’t do anything and then it works again out of nowhere customer service is weak and not responsive to questions or complaints Iam now looking for a new better camera
Not iPhone friendly
Every time I switch vehicles I have to repeat the pair process and if you forget it won’t be linked to your phone. Good camera bad app
Bugged out
I hit add another camera trying to see to what would happen now no matter how many times I close the app I can't get to the home screen to view the actual camera I have I'm very upset I purchased this device
Nexar saving footage
I took notice recently my dash cam won’t duplicate the footage I requested and save into my files.
