Issues with app
The app no longer saves full drives to my phone, which it used to do. To create a clip from a drive I have to be in the car, connected to the camera and it takes literally 2-3 minutes to create and save a 30-second clip. I’ve cleared my phone storage, checked all of my settings, and it seems like it should be saving videos but doesn’t.
The most aggravating issue is with Groups - I get notifications when another driver in my group captures a clip, but the group never loads and I can never see the clips. This defeats the purpose of using the groups to keep tabs on your family while they’re driving. If something terrible happened to another group member, I would not know.
I’ve gone through the AI support questions and nothing is ever resolved.
The most aggravating issue is with Groups - I get notifications when another driver in my group captures a clip, but the group never loads and I can never see the clips. This defeats the purpose of using the groups to keep tabs on your family while they’re driving. If something terrible happened to another group member, I would not know.
I’ve gone through the AI support questions and nothing is ever resolved.
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Snap Camera into Mount
If using the NEXS1 with HD Smart Dash Camera Suction Mount, push camera firmly into USB-C port in mount. It will “pop” in. You will know when it happens. Hopefully, this information will prevent a new user from mistakenly thinking power cord and/or suction mount is broken.
The best dash cam
It drains my battery but I always have my phone in charging while in car. The app works great I have 2 Nexar dash camera one in my Nissan rouge used to be in my 2018 dodge grand caravan and one in my 2020 Ken worth dump truck. Highly recommend
Don’t buy
Do not buy this unreliable piece of junk
Preview dash cam & Update firmware options block
Preview dash cam & Update firmware options block. Not a safe app to use especially if you are being watched by federal agents
Buggy app
The app is not good by any means, creating clips in the app is very frustrating. You should just be able to download the entire video instead of creating a clip. In addition, the clip takes ages to create and then you have to download it which takes forever as well.
If you have wireless Apple CarPlay (or Android Auto assuming), good luck getting the app to work correctly with the dash cam.
If you have wireless Apple CarPlay (or Android Auto assuming), good luck getting the app to work correctly with the dash cam.
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Poor navigation for customer service
There isn’t a way to stay on one customer support thread, so when the day ends and my problem still isn’t resolved (going on over a week now of the camera not working), I have to start a new chat with the bot to then talk to a person and let them know that I was already talking with a person about my issues yesterday. Also, I was scheduled to get a call to talk about the broken dash cam, but that never happened either.
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Goes out a lot
This device goes out constantly, and I don’t understand. Just frustrated.
NEXC2 can’t pull cabin video
I tried the new version of the app that allows you to flip to the rear camera when trimming. It is able to pull the main video but just says it can’t connect when it tries to flip to the rear, it’s like the functionality for rear pulling isn’t available.
Worthless
Keeps disconnecting. Had to reconnect everytime. Video is decent. Can not read license olates especially in night videos. Just grab a different dash cam.
NEXC2 can’t pull cabin video
The app while it’s functional does not let you pull the cabin video, only the front facing one. It kind of defeats the purpose if the video you need has recordings of things occurring behind the car that you can see through the rear view only.
Data security and surveillance
I reached out to Nexar about the reported Flock Safety partnership and what it means for customers like me. I bought this dash cam for my personal safety on the road — not to unknowingly participate in a surveillance network that could capture footage on or near my own property.
When I contacted support, I received a generic AI response that clearly didn’t address anything I asked. That alone says a lot about how seriously Nexar takes its customers.
Until there is full transparency on this partnership and a clear opt-out, I can’t recommend this product to anyone who values their privacy.
When I contacted support, I received a generic AI response that clearly didn’t address anything I asked. That alone says a lot about how seriously Nexar takes its customers.
Until there is full transparency on this partnership and a clear opt-out, I can’t recommend this product to anyone who values their privacy.
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Not happy with this unit
After a year it won’t connect to WiFi it won’t do anything and then it works again out of nowhere customer service is weak and not responsive to questions or complaints Iam now looking for a new better camera
Not iPhone friendly
Every time I switch vehicles I have to repeat the pair process and if you forget it won’t be linked to your phone. Good camera bad app
Bugged out
I hit add another camera trying to see to what would happen now no matter how many times I close the app I can't get to the home screen to view the actual camera I have I'm very upset I purchased this device
Nexar saving footage
I took notice recently my dash cam won’t duplicate the footage I requested and save into my files.
CarPlay
Nexar pro will not work with my CarPlay rendering Nexar useless and was a waste of money
Dont buy!!!! Waste of money
Like many have said it will give u headaches upon headache. I don’t understand what happen it was great at first I can see the video La right away and it would record really good. If I did a hard break it would alert me that it made a video from the long video and now the stupid thing won’t let me see the videos unless I sit in my car and wait hours to load. Then when I tried to watch a video it said the dash cam wasn’t connect to my device I went to connect and it logged me out and says it can’t find my device
I’ve tried everything and nothing works!!!!POS!!
I’ve tried everything and nothing works!!!!POS!!
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Fix your app
I’ve made multiple attempts to log back in to my account and the SMS text won’t send to my phone. I’ve reinstalled the app multiple times.
Never works when I want it
I hate this dash camera, it never works when I want it to , it shuts off on drives ! When I almost got into a car accident it shut off 5 mins before so I couldn’t even look back on it ! I also have trouble with this app !
