Phone REQUIRED
The camera quality itself is good. The picture is on par with what one would expect for a 1080p camera. The problem is that the camera will not record to the inserted SD card unless it has a connection to your phone. Most people don’t leave their cars running for 3, 4, or 5 minutes with their phone in their vehicle before starting their drive. And that’s about what this app requires in order for the Wi-Fi to become visible and connect to the phone. Furthermore, it requests storage space on your phone, but the files are not actually saved to the phone. And I’m not talking about a little bit of space, it’s requesting up to 50% of all free space on the phone. Say goodbye to any free space! Unless you want to methodically go through your videos and delete them out of the app on a nearly daily basis. And the video files are not actually on the phone. They are written in some proprietary format that is inaccessible unless you are in the app and you are connected to the camera to export them out. And that means that you must sit in your vehicle with the camera on, wait for it to connect, and then wait for the very slow Wi-Fi transfer speed. Unless you want to take the card out of the camera and go to your computer which is much faster for file transfer. But if your camera and phone miss a connection during your drive, there’s no videos. Upon asking customer service if there were models that did not require a phone connection to record, they have three different models all in the $250 range and higher. Not a budget friendly or user friendly camera.
Overall It works, but it’ll work you to get it to work.
Overall It works, but it’ll work you to get it to work.
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Will never buy this again !!!!
Very disappointing. I can’t reliably access the videos inside the app—sometimes they work, sometimes they don’t. When I contact support, they keep telling me the same things over and over without actually fixing the issue. Not worth the hassle. I would not recommend buying a Nexar camera.
Extremely disappointed!!
Still waiting for a response/call from Nexar. This is becoming very ridiculous that I'm having to reach out every day with no response from this company. I have spoken to someone in a legal department explaining that this is the second time I have purchased your merchandise and it has been a problem since the beginning And Nexar never sent my replacements from my first camera. And now this second camera is defected. I have explained that I have reached out to you guys many times with no return response anymore. I will take this further if needed so. As well, I see that there was a data breach!!! I'm no longer happy with this company, not happy with your customer service not happy with the product!!!!!!!
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Works Good Now
This Nexar Pro worked great since I purchased it sometime back, the exact date is unknown. Now I can’t get the codes that were sent to work or get it to stay on. It turns on for approximately 3 seconds and shuts off. I don’t know what happened, but it works fine now. All I did was turn it back on in a different area and it is working good. It’s an awesome little dash cam.
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Issues with app
The app no longer saves full drives to my phone, which it used to do. To create a clip from a drive I have to be in the car, connected to the camera and it takes literally 2-3 minutes to create and save a 30-second clip. I’ve cleared my phone storage, checked all of my settings, and it seems like it should be saving videos but doesn’t.
The most aggravating issue is with Groups - I get notifications when another driver in my group captures a clip, but the group never loads and I can never see the clips. This defeats the purpose of using the groups to keep tabs on your family while they’re driving. If something terrible happened to another group member, I would not know.
I’ve gone through the AI support questions and nothing is ever resolved.
The most aggravating issue is with Groups - I get notifications when another driver in my group captures a clip, but the group never loads and I can never see the clips. This defeats the purpose of using the groups to keep tabs on your family while they’re driving. If something terrible happened to another group member, I would not know.
I’ve gone through the AI support questions and nothing is ever resolved.
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