Premium Price, Unreliable Features, Poor Resolution
After about 32 months with the Nexar One, I cannot recommend it. I spent over $500 on the system and paid $9.99/month for LTE primarily for connected features like remote streaming and vehicle monitoring.
Remote streaming was unreliable even in areas with good cellular reception, and I had contacted Nexar about these problems well before my most recent issue. Eventually, the camera stopped remaining available while my vehicle was parked. I confirmed the Nexar OBD adapter was receiving power, but support ultimately told me the camera’s internal battery was no longer holding a charge.
That means an important feature I purchased the camera and continued paying a monthly subscription for became unusable after less than three years.
What was most disappointing was Nexar’s resolution: a 15% discount toward buying another camera. After spending more than $500 on the system plus hundreds in subscription fees, asking me to spend more money did not feel like a reasonable solution.
The Nexar One has some great features when they work, but reliability matters most in a device purchased for vehicle security. Based on the recurring remote-streaming problems, premature battery failure, and Nexar’s response, I would not purchase another Nexar camera.
Remote streaming was unreliable even in areas with good cellular reception, and I had contacted Nexar about these problems well before my most recent issue. Eventually, the camera stopped remaining available while my vehicle was parked. I confirmed the Nexar OBD adapter was receiving power, but support ultimately told me the camera’s internal battery was no longer holding a charge.
That means an important feature I purchased the camera and continued paying a monthly subscription for became unusable after less than three years.
What was most disappointing was Nexar’s resolution: a 15% discount toward buying another camera. After spending more than $500 on the system plus hundreds in subscription fees, asking me to spend more money did not feel like a reasonable solution.
The Nexar One has some great features when they work, but reliability matters most in a device purchased for vehicle security. Based on the recurring remote-streaming problems, premature battery failure, and Nexar’s response, I would not purchase another Nexar camera.
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Na
Terrible for connecting the rearview camara- it doesn’t show up, and then you have to keep carplay disconnected.👎
Bring Back the Old Nexar App
Nexar Connect app is a headache. Every. Single. Time. I try to look into my app for any recent drives it ALWAYS makes me resign in. I have to put in my number, put the code in from the text, turn the dash cam on, wait for a blue light to blink, connect to the app. Like why??? Shouldn’t it be connected automatically already? I have no peace of mind anymore with the new app. I never have any idea if it’s actually recording or not when the whole point of the dash cam is not have to think about it. The old app ALWAYS sent a notification “Nexar Recording in the background” IT GAVE ME PEACE OF MIND. SOMETHING I DONT GET WITH THIS NEW APP. Not to mention the headache of having to constantly reconnect to the phone just to look at literally ANYTHING. The old app literally would still let you view your last drive on your phone without even being in the car. Granted it’d be very limited footage, if you wanted the full entire video well then you have to be near the dash cam while it’s on. Like I said, this new app is trash and I’m seriously considering looking into a new dash cam because of it.
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Got rear ended
I just recently purchased a dash cam from Nexar 10 days after installation, I was rear-ended and caught the whole thing on camera front view, cabin view and rearview this thing has saved me well worth the price and definitely will be paying the monthly trial end ends.
Nexar One
Got the first model. Worked fine for a year and then started acting up. Not connecting or losing connection. It randomly stopped working. The camera does not connect. Customer support “tries” to troubleshoot but overall bad experience.
