Logging out
Response from developer
We understand how disappointing it is to have to sign in every time and not get parking alerts. It isn't the experience you should have. We'd like to look into both the login issue and your camera's LTE connection. Please share your details here so our team can help: https://bit.ly/3PzlIup - Bea at Nexar
Dash cam is great. Connectivity is not
Response from developer
We’re glad you’re happy with the video quality! If your car is parked in an airport garage, limited cellular signal could affect remote live streaming. Make sure your phone has a good internet connection and your vehicle is parked somewhere with reliable cell service. If you're still having trouble, please share your details here so we can help: https://bit.ly/3PzlIup - Bea at Nexar
Terrible downgrade of features
Decent Camera
Response from developer
Thanks for the feedback! We’re glad you’re enjoying the Nexar beam2 mini and the app overall. Just to clarify, the 30-day free trial is automatically included with setup, so there’s no separate activation needed. LTE features like remote live streaming should be available right away once you set up the dash cam. We appreciate the suggestion about making this clearer during setup! 😊
Poor quality connectivity
Unreliable
Encendida
Not recommended
Tech support great help
Premium Price, Unreliable Features, Poor Resolution
Remote streaming was unreliable even in areas with good cellular reception, and I had contacted Nexar about these problems well before my most recent issue. Eventually, the camera stopped remaining available while my vehicle was parked. I confirmed the Nexar OBD adapter was receiving power, but support ultimately told me the camera’s internal battery was no longer holding a charge.
That means an important feature I purchased the camera and continued paying a monthly subscription for became unusable after less than three years.
What was most disappointing was Nexar’s resolution: a 15% discount toward buying another camera. After spending more than $500 on the system plus hundreds in subscription fees, asking me to spend more money did not feel like a reasonable solution.
The Nexar One has some great features when they work, but reliability matters most in a device purchased for vehicle security. Based on the recurring remote-streaming problems, premature battery failure, and Nexar’s response, I would not purchase another Nexar camera.
Response from developer
We’re sorry the Nexar One didn’t continue to meet your expectations, especially after investing in the camera and LTE service. We’d like to review your experience and see if there’s anything we can do to help. Please send us your details here: https://bit.ly/3PzlIup - Bea at Near
