Nexar Connect Reviews: Is It Legit?

Customer Experience

Positive experience39.1% of reviews
Neutral7.8% of reviews
Negative experience53.0% of reviews

~ Based on 115 written reviews from the US App Store.

What users say about Nexar Connect

Is Nexar Connect Safe?

Nexar Connect appears safe based on user ratings. AppsHunter Safety Score for Nexar Connect is 92/100.

This assessment is based on 1,453 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 1,451 App Store ratings for Nexar Connect.

Is Nexar Connect Legit?

Nexar Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Nexar Connect is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Logging out

Every time I open the app recently it ask me to sign in , it’s really frustrating that I have to do that every time I need to open the app !!!! I have the subscriptions and never get any notifications . Once I tried to bang the car intentionally to see if I get any parking incident but nothing at all poor lte coverage even in open area , little bit of clouds and you got no connection
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Response from developer

We understand how disappointing it is to have to sign in every time and not get parking alerts. It isn't the experience you should have. We'd like to look into both the login issue and your camera's LTE connection. Please share your details here so our team can help: https://bit.ly/3PzlIup - Bea at Nexar

Dash cam is great. Connectivity is not

The camera takes great HD video. As a dash cam it’s great, thankfully I have not needed to use it in a crash. I bought the camera with the LTE function so when I leave my vehicle at the airport for days on end, I can check on it through the app. And when it works it’s great. But half the time it does not connect. Not sure if it’s an app issue or a hardware issue with the camera.
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Response from developer

We’re glad you’re happy with the video quality! If your car is parked in an airport garage, limited cellular signal could affect remote live streaming. Make sure your phone has a good internet connection and your vehicle is parked somewhere with reliable cell service. If you're still having trouble, please share your details here so we can help: https://bit.ly/3PzlIup - Bea at Nexar

Terrible downgrade of features

Had been with Nexar for years and had my Nexar one for a while. But gatekeeping features that were previously free like parking mode behind a subscription, are ridiculous especially when it was free before. Not to mention that this is a regular feature with cheaper dashcams. Will no longer be buying Nexar and will replacing this soon.
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Decent Camera

I really like the Nexar Mini 2 camera and the app works well overall. My only issue during setup was that I couldn’t figure out how to activate the advertised 30-day trial. The option wasn’t easy to find or clearly explained. Making the trial activation more visible during setup would greatly improve the experience. Also the other thing I have an issue with is you have to double press the power button every time you need to connect to it locally.
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Response from developer

Thanks for the feedback! We’re glad you’re enjoying the Nexar beam2 mini and the app overall. Just to clarify, the 30-day free trial is automatically included with setup, so there’s no separate activation needed. LTE features like remote live streaming should be available right away once you set up the dash cam. We appreciate the suggestion about making this clearer during setup! 😊

Poor quality connectivity

It takes for ever to connect, the interface is not friendly, I hate this

Unreliable

The camera doesn’t start recording when you start a drive because it only records when it detects a “bump”. sometimes it won’t even detect an entire drive! Useless if i get in an accident. I can’t even return the dash cam because you can only buy in on their website.

Encendida

Debería mantenerse encendida aún el vehículo estacionado, que tenga mas capacidad en espacio

Not recommended

Everything seems to be good till you’re cameras start having issues and the costumer service chat it’s gonna try to find excuses to avoid the guarantee also I had 6 cameras from then and 4 active subscription and they didn’t care so I hope you read this review before you buy this product

Tech support great help

Great communication

Premium Price, Unreliable Features, Poor Resolution

After about 32 months with the Nexar One, I cannot recommend it. I spent over $500 on the system and paid $9.99/month for LTE primarily for connected features like remote streaming and vehicle monitoring.

Remote streaming was unreliable even in areas with good cellular reception, and I had contacted Nexar about these problems well before my most recent issue. Eventually, the camera stopped remaining available while my vehicle was parked. I confirmed the Nexar OBD adapter was receiving power, but support ultimately told me the camera’s internal battery was no longer holding a charge.

That means an important feature I purchased the camera and continued paying a monthly subscription for became unusable after less than three years.

What was most disappointing was Nexar’s resolution: a 15% discount toward buying another camera. After spending more than $500 on the system plus hundreds in subscription fees, asking me to spend more money did not feel like a reasonable solution.

The Nexar One has some great features when they work, but reliability matters most in a device purchased for vehicle security. Based on the recurring remote-streaming problems, premature battery failure, and Nexar’s response, I would not purchase another Nexar camera.
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Response from developer

We’re sorry the Nexar One didn’t continue to meet your expectations, especially after investing in the camera and LTE service. We’d like to review your experience and see if there’s anything we can do to help. Please send us your details here: https://bit.ly/3PzlIup - Bea at Near

Na

Terrible for connecting the rearview camara- it doesn’t show up, and then you have to keep carplay disconnected.👎

Bring Back the Old Nexar App

Nexar Connect app is a headache. Every. Single. Time. I try to look into my app for any recent drives it ALWAYS makes me resign in. I have to put in my number, put the code in from the text, turn the dash cam on, wait for a blue light to blink, connect to the app. Like why??? Shouldn’t it be connected automatically already? I have no peace of mind anymore with the new app. I never have any idea if it’s actually recording or not when the whole point of the dash cam is not have to think about it. The old app ALWAYS sent a notification “Nexar Recording in the background” IT GAVE ME PEACE OF MIND. SOMETHING I DONT GET WITH THIS NEW APP. Not to mention the headache of having to constantly reconnect to the phone just to look at literally ANYTHING. The old app literally would still let you view your last drive on your phone without even being in the car. Granted it’d be very limited footage, if you wanted the full entire video well then you have to be near the dash cam while it’s on. Like I said, this new app is trash and I’m seriously considering looking into a new dash cam because of it.
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Got rear ended

I just recently purchased a dash cam from Nexar 10 days after installation, I was rear-ended and caught the whole thing on camera front view, cabin view and rearview this thing has saved me well worth the price and definitely will be paying the monthly trial end ends.

Nexar One

Got the first model. Worked fine for a year and then started acting up. Not connecting or losing connection. It randomly stopped working. The camera does not connect. Customer support “tries” to troubleshoot but overall bad experience.

Camera doesn’t connect anymore

It was working amazing but stopped working I can’t even connect to my phone. Sucks to spend so much money and it go out. To then for them to be like it’s out of warranty we can only give you 20% off like that’s crazy.

Security!

More than ever people are driving, distracted, and this camera is perfect for recording it all. If you need proof, this is how you get it!

Nexar One

Without their help I would have had issues. Their help and the apps support, Nexar One dash cam, simply the best. First time with a rear cam and driving with confident.

Unreliable, slow, and full of bugs

Bought the cam. It constantly is chiming, announcing the stop and start of recordings. No options in app to customize settings. Get random notifications all the time on my phone of recordings. Even when car is parked in garage untouched. Trying to download a clip via cellular. Took almost 11 minutes. Junk app is getting deleted and junk cam is going back.
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Absolute trash

This app has never worked correctly with my Nexar one and iPhone 16. The Classic app want perfect but I could at least connect to the camera. The app tells me the camera has to update and it will take a few minutes and it never updates. I’ve literally spent over an hour connected to the app with it open allowing time for the camera to update and it never works. Now it doesn’t even connect via wi-fi.
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Can't connect rear

couldn't connect the rear so I contacted customer service after talking to them I sat in an open parking lot for about 30 minutes still couldn't update the firmware I'm currently in the process of returning the rear camera. The fact that it only updates on LTE and can't use your home Wi-Fi is so hilariously stupid.
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