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Just a way for the country to act like they're doing something. App doesn't work
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About
This platform allows users to easily report and track maintenance requests. It automates the routing of these requests to the correct teams and provides real-time updates on their status. The app is designed to connect communities and employees with their maintenance departments.
✓Submit and monitor service requests
✓Automated request routing
✓Real-time status updates
✓Seamless integration with asset management
✓Intuitive mapping for assignment
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What's New in NEXGEN 311
3.0.5
June 29, 2026
- IOS 26 Support - Breaking UI Fixes
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Developer apps
FAQ
What is NEXGEN 311?
NEXGEN 311 is a service request platform that connects local communities and employees to maintenance teams. It allows users to report, track, and monitor service requests, with automated routing and real-time updates.
How do I use NEXGEN 311?
To use NEXGEN 311, you must have the NEXGEN 311 module active in your NEXGEN AM software and a user account to log in. You can then submit service requests directly from your desktop or mobile device.
Is NEXGEN 311 free to use?
Yes, NEXGEN 311 is available for free. However, it requires an active NEXGEN 311 module within the NEXGEN AM software and a user account to access its features.
What devices does NEXGEN 311 support?
NEXGEN 311 is available for iPhone, iPad, and iPod devices, as indicated by its supported devices list.
How often is NEXGEN 311 updated?
The latest version of NEXGEN 311 is 3.0.4, which was last updated on February 9, 2026. This indicates a commitment to regular updates and improvements.
What is the age rating for NEXGEN 311?
NEXGEN 311 has an age rating of 4+, making it suitable for a wide range of users.
Can I get a custom branded version of NEXGEN 311?
Yes, the developers offer custom branded iOS applications for clients who wish to provide their customers with a branded service request mobile app.
How does NEXGEN 311 handle request assignment?
NEXGEN 311 is seamlessly integrated with NEXGEN Asset Management and uses intuitive mapping to automatically assign new service requests to the appropriate supervisor or work crew based on the request type.
