Manual is bad, app is great!
OK, the first thing we need to remind ourselves is… Anything with more advanced technology (relative) then what we are used to, will have a learning curve.
The manual to use this grill? Not so great. The video that Nexgrill provides on YouTube… Now that’s helpful! And it explains many of the reasons for functionality that has created frustration for other reviewers here.
Due to obvious safety regulations (you can’t light a grill from a remote app initially), and perhaps just a lack of explanation in the manual of how and why the grill works as it does, this app could use some basic training videos built into it.
Connecting the grill to WiFi was seamless and quick.
Being technologically savvy, I anticipated immediately being able to open the app and understand how it all works. That’s simply not the case.
Watch their video by searching
“How to use the Neevo SureTemp controller - NexGrill”, and choose the “Que&A” video by Nexgrill
The manual to use this grill? Not so great. The video that Nexgrill provides on YouTube… Now that’s helpful! And it explains many of the reasons for functionality that has created frustration for other reviewers here.
Due to obvious safety regulations (you can’t light a grill from a remote app initially), and perhaps just a lack of explanation in the manual of how and why the grill works as it does, this app could use some basic training videos built into it.
Connecting the grill to WiFi was seamless and quick.
Being technologically savvy, I anticipated immediately being able to open the app and understand how it all works. That’s simply not the case.
Watch their video by searching
“How to use the Neevo SureTemp controller - NexGrill”, and choose the “Que&A” video by Nexgrill
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App is terrible
The app is lacking anything, doesn’t leave you log in after set up. Must log in every time. Even on the same instance of grilling. Latent delays in connecting via Wi-fi or Bluetooth. Not sure it evens connect on WiFi. I suppose it’s expected for general brand grill.
Oakford 875 pro
Works great but the app and the connectivity is always a hit and miss at the beginning it was spot on with everything barely had the grill for 2 months and these problems are happening other day it did not wanna turn on had to fix it myself
Wifi lies false advertisement
Won’t connect to WiFi no matter what. 5g, 2g, range extender, nothing will work. Wasted hours trying to connect WiFi. Found a Reddit post from a year ago, support told him WiFi flat out don’t work with app. It may or may not be in a future update. False advertisement. One of the reasons I bought it cause it advertised WiFi connectivity. Nexfi connectivity is trash.
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Functionality of grill hindered by poor app
This app is not good. Can’t even see the temperature readings on a iPhone 15. Can’t set probe temperature as apparently I can’t see the entire screen as I put in the temp target but set temp button still ghosted out. Receipts disappointing layout. Not easy to find basic smoke instruction. One recipe just says set temp to medium. Please upgrade app asap. Just bought this smoker and app controls was a selling point.
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