Nextbase appears to be a legitimate app. The AppsHunter Legitimacy Score for Nextbase is 88 out of 100 points across 7 verification signals from App Store and developer data.

Nextbase User Reviews

Name: Nextbase
Rating: 4.7 (515 reviews)

Nextbase

NEXTBASE UK

🔧 Utilities

✈️ Travel

Customer Experience

Positive experience24.2% of reviews

Neutral4.4% of reviews

Negative experience71.4% of reviews

~ Based on 91 written reviews from the US App Store.

Is Nextbase Safe?

Nextbase appears safe based on user ratings. AppsHunter Safety Score for Nextbase is 93/100.

This assessment is based on 515 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience

0.4% of ratings suggest some concerns

7.0% of ratings point to a risky experience

~ Based on 515 App Store ratings for Nextbase.

Is Nextbase Legit?

Nextbase appears to be a legitimate app. AppsHunter Legitimacy Score for Nextbase is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

It’s a trick Do Not download

Do not use this app. It is a trick. They tell you that it is better with the new app and that once you use the new app you can no longer use the old one. It is not until after you pass this point that they tell you the new app does not work unless you give it permission to always view your location even when you’re not using the app. This is not acceptable.

Terburglar

2 days ago

Horrible app

Not only can I not seem to reliably load my footage now half the features just sit there “loading” and also the app wants always on location settings. I mean I know they could get that data from the camera but they don’t need ALWAYS ON access to my location when I’m not driving…. You should be allowed to only need the location when the app is open.

Edit: the dev responded. As far as I’m aware there are no features you would forcibly need an ALWAYS ON location just to access footage. This is a nonsense response unless they actually outline why.

Sekwah41

5 days ago

Response from developer

We hear you on location access! The permissions requested are needed for the app's core features to work. If footage and features keep getting stuck on "loading", please contact our support team with screenshots and we'll help get it sorted.

1 Star seems too high

As a driving instructor I rely on my dash cam as a teaching aid on almost an hourly basis. After being invited to update the firmware now being forced to use this app not the connect app I can sat this app is almost useless. Clunky to connect to devices, slow to refresh media and the playback functionality is terrible too. No zoom on playback, no ability to scrub through the video files. Currently looking for new hardware as the software is so terrible

NBeaven

5 days ago

Could be a lot better

For the price you pay for their cameras, the app could reflect this. Connecting is very slow, trying to view and download a video clip is another matter. Most of the time I give up and don’t bother as it is so slow or most of the time it just doesn’t work. Very poor.

WombleTM

5 days ago

Still many flaws

I’m hoping this is just because the app is new, but even trying to view a single clip was a hassle. I know the old app had its flaws, but so far this is significantly worse.. Not saying I have an SD card, refresh app, then failing to load the video, refresh app, then loading the video but only showing me the first 1/3rd.. I gave up

TangaSmall

8 days ago

Response from developer

Viewing a clip should be quick and easy! Please contact our support team with screenshots of the "no SD card" message and the video that only partly loads, and we'll look into it for you.

Even worse

Didn’t think it was possible for them to make the app even worse but somehow they’ve managed it. Takes notions when it wants to work for no reason, maybe only on full moons or when your chakras are aligned. When it works it’s fine, but that will only be every 1/20 when you try to use it. It just won’t accept the dash cam exists at times. Trying to change settings to remove the annoying beeping it’s automatically added with the new update and it glitches in and out for an hour saying the settings are open on the dash cam - they are not. You’d have thought by bringing out a new app they’d have sorted their problems but it’s an even worse app in new packaging.

Chloz0ne

8 days ago

Hit and miss

It connects, it doesn’t connect. It doesn’t let you change settings because you’re changing settings on the camera, even though you aren’t. It downloads updates but then fails mid uploading to the can’t. Very frustrating.

CMckell

9 days ago

Absolute faff

Just got around to deleting the old app and pairing my 322GW to this app. It took several attempts to pair as the app flatly refused to acknowledge its presence. It should have been a simpler process than it was.
That said, as an app it’s neat and clear to use but I’m still exploring the differences.
Parking mode sounds like a good idea, hopefully I’ll never need it.

AndyJoFr

10 days ago

Response from developer

Great to hear your 322GW is now connected and you're finding the app clear to use! We'll pass your pairing feedback on to the team. Enjoy exploring the new features, and if you need a hand, our support team is here.

Words Fail Me

Awful update and I would advise everybody to avoid this classic example of how to totally screw up an App. I am an experienced user but this so-called “ upgrade” totally defeated me. The phone was paired but the new app said it wasn’t.
The app was fully unresponsive even after trying for 30 minutes or so.

I deleted the app and restored the old app and was back up and running within a minute.

p.s. I had unpaired the old app from my iPhone’s Bluetooth list before setting up the new app for Bluetooth. My phone recognised the App’s Bluetooth link but the app itself said the phone was not recognised. Looking at other reviews, apparently it is not applicable for the GW622 but maybe the developer can verify this.

Shorthand112

10 days ago

Response from developer

We’re disappointed to hear the new app didn’t provide the experience you expected. When moving from MyNextbase Connect, please remove the previous camera pairing from your phone’s Bluetooth settings before setting up the new app. If you’re still experiencing issues, contact our support team at support@nextbase.co.uk and we’ll be happy to help.

New app makes Nextbase useless

If you have multiple cameras this app makes it so you can only connect to one. Will be moving away from Nextbase rapidly

Nextbase replied to this post stating the is has only ever been designed for one camera. Maybe but the old app the move between cameras was simple and no time at all the new app is remove phone from app and do the whole pairing and download every time

Ar6739

10 days ago

Response from developer

We understand your frustration. The app has always been designed to connect to one camera at a time, so this functionality has not changed with the new app. Please contact our support team at support@nextbase.co.uk and we’ll be happy to help.

Horrible app

Sekwah41

12 days ago

Superior to old app

• no longer is laggy or crashes
• transfers actually work
• tutorials are well designed

Keep it up. Honestly if it wasn’t for all these fixes as soon as someone came out with reliable 360 degree camera I would have binned my 522GW but this update has me hopeful Nextbase is fixing up the user experience.

Illusionymous

12 days ago

Response from developer

Thanks for the great feedback! It’s fantastic to hear the improvements are making a real difference, especially with transfers, performance and the tutorials. We’re continuing to work on the user experience, so there’s plenty more to come.

Keep trying

I have a 322GW and downloaded the new app today. Yes, it’s glitchy (as was the previous version) but stick with it and hopefully, you’ll connect (albeit after numerous, frustrating attempts).

Where3words

13 days ago

Response from developer

Thanks for sticking with it and sharing your experience. We’re continuing to improve the app and appreciate your patience while we iron out any small issues. If you’re still having trouble connecting your 322GW, contact our support team at support@nextbase.co.uk and we’ll be happy to help.

Wrecked my cam

Tried to update after changing my app and wrecked my 522GW

Sleepystudent

13 days ago

Response from developer

That’s definitely not the update experience we’re aiming for! Let’s see if we can get your 522GW back up and running. Drop our support team a message at support@nextbase.co.uk with some details of what happened, and we’ll be happy to help.

Primitive dash cam set up

I received a message to upgrade to Nextbase. What a saga. Do this, if that don’t work try this, retry this.
When finally installed on my iPhone, the pairing with the dashcam was even more problematic. After many attempts the dash cam was paired and working.
Then I tried to pair my wife’s iPhone which was farcical. Despite following all the FAQs, and Reddit the second phone just won’t pair. Yes I switched off my Bluetooth, forget this, connect app and so on.
I’ve lost interest

DavideFandango

14 days ago

Response from developer

We understand the frustration, particularly after getting the first phone connected and then experiencing difficulties with a second device. If you’d like us to help get both phones connected, please contact our support team at support@nextbase.co.uk and we’ll be happy to assist.

Next base app

Absolutely useless no point in downloading any app. I have the old one useless as well . My Nextbase dash cam will not connect even though it comes up with the right one and even though it’s connected to Bluetooth, it still won’t connect. Always says can’t find dash cam so I’ve done a total reset followed every instruction still did the same i’ve deleted the app absolutely rubbish.

Miracles 16

14 days ago

Response from developer

We’d like to help get your dash cam connected and working with the new app. Please make sure any previous camera pairing is removed from your phone’s Bluetooth settings before setting up the new app. If you’re still experiencing issues, contact our support team at support@nextbase.co.uk and we’ll be happy to help get you up and running.

Rubbish

Rubbish, doesn’t work. Asks you to connect to god knows how many apps, go back and forth to your settings to disconnecting this and that, wants to connect to every Wi-Fi and device it picks up on except the phone you want to view your files on. In the end I deleted the app and viewed the files direct from the SD card. What a total waste of time and money. You’d be better off buying a Dashcam from the Tictoc shop, and at a fraction of the price.

'.!,?£)(;

14 days ago

Glitchy and temperamental!

When I was invited to download the new Nextbase app I was delighted to be ridding myself of the dreadful My Nextbase Connect app but my glee was short lived. It’s difficult to imagine how Nextbase could create something worse but congratulations to them, they have succeeded. At least if I fiddled about long enough the old app would connect to my camera sometimes but the new one? Oh God forbid it should be simple! Download this, download that, install this, install that, this won’t connect, that won’t connect, you haven’t done this, you haven’t done that, you need to do this first, you need to do that first and so on and so on. At one point my camera froze completely and felt red hot. I had to let it cool down then push the reset button and yes, you guessed it, start all over again! Now at last I have managed to set things up properly, or I think I have, recorded clips from the library take an age to reveal themselves, far slower than the old app. Of course, this whole palaver makes the app pointless. It’s saves a great deal of time and frustration to remove the memory card and access the recordings via a laptop which is what I shall continue to do until Nextbase create a usable app.

potterdovis

16 days ago

Response from developer

We’re sorry to hear about the difficulties you’ve experienced with the new app. When moving from MyNextbase Connect, it’s important to remove the previous camera pairing from your phone’s Bluetooth settings before setting up the new app, as this can prevent a successful connection. If you continue to experience issues, please contact our support team at support@nextbase.co.uk and we’ll be happy to help.

🫤

Die App an sich ist zwar besser aufgebaut, aber ob die besser als die alte ist, ist sehr fraglich. Es wird versprochen, dass der Download bis zu 50% schneller gehen soll, was nicht wirklich merkbar ist. Was aber deutlich merkbar ist - bis die Verbindung zur Cam aufgebaut ist.. das dauert definitiv länger als bei der alten App.
Zudem kommt ständig eine Mitteilung, bzgl. der gesetzlichen Regelungen, zwecks der Aufnahmen, die man nicht dauerhaft einstellen kann. Was noch sehr schwach ist: man kann nicht mehrere Cams gleichzeitig in der App haben.
Im großen und ganzen ist die App eher ein Rückschritt.

Kost¥a

17 days ago

Response from developer

Hi, thanks for the detailed feedback. Connection speed should actually be quicker with the new app, so it's worth reaching out to support@nextbase.co.uk so we can see what might be causing the slowdown on your end. The legal notification is region-dependent and there to keep you compliant with local recording laws. We'll pass on the multi-camera feedback to the team.

Dash Cam No Longer Works

This app will require you to install new “firmware” on your phone and then transfer to your dash cam. The process does not work and will fail at the last second every time claiming connection issues. The process results in corrupting the SD card and camera. You cannot turn it back on. This company is horrible.

Copenhagen Connor