Awful app
This is painful to use. Cant hold a connection for more than 5 seconds. Not fit for purpose. Makes the dashcam completely useless.
Major privacy concerns
This app requires you to give full access to your whole Photo Library in order to save videos to your library. There is no need for that whatsoever - Apple allows apps to ask for “Add Photos only” permission, which is all that is needed.
This is a major privacy concern - granting Full Access allows Nextbase to view and copy all your private photos and videos!
There are also so many basic things that haven’t been checked - such as the App telling you the wrong wakeword such as “Hey Nexy” for the 622GW, when this doesn’t work and it only responds to “Hey Dashcam”.
This is a major privacy concern - granting Full Access allows Nextbase to view and copy all your private photos and videos!
There are also so many basic things that haven’t been checked - such as the App telling you the wrong wakeword such as “Hey Nexy” for the 622GW, when this doesn’t work and it only responds to “Hey Dashcam”.
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Terrible App
Always the same message when trying to download a video
“Something went wrong try again later “
I’ve never had an app that works with this camera. The camera and apps are terrible!!
“Something went wrong try again later “
I’ve never had an app that works with this camera. The camera and apps are terrible!!
Unable to transfer data
MyNextbase connect app told me to move to this app on my 622GW however it kept freezing when transferring data. It then locked me out of both apps so I had to reset everything and reinstall MyNextbase connect to get it to work. Would love to try this app once it works for my 622GW.
New app new disaster
Good luck trying to connect I hate Nextbase dash cams ive done everything to try to connect to the new app and nothing.. Not to mention the times when i have needed footage and it hasn’t worked terrible company AVOID BUYING THIS DASHCAM
Pointless
Still lags and takes forever to access clips and download them.
Impossible to connect
I spent three hours on it and couldn't connect. I don't even know what to do. I have an agreement with my insurance company stating that I use a dash cam. People, do not buy this camera.
Useless - simply says not enough storage
I have tried six times to get this app to work with my 622 and it refuses point blank to transfer files, even though the memory card has been formatted and is blank. Absolutely useless
Recent update
Just like to say the update has improved the functionality of this dashcam 100% have to say though it’s about time, the old app was unusable
R.I.P. Alexa
There are several issues which prevent a smooth journey from the soon to be removed NextbaseConnect to this. For a start, the App Store description firmly states that it is only compatible with a narrow range of Nb dashcams, and it’s only by going to their website that you find it’s also for a much wider range, including my 522GW. I bought this dashcam because of its Alexa integration - so trust Nb to remove it with the latest firmware… not pleased! Moving on, you can now adjust the camera’s settings from the app, but actually getting it connected is more a case of muddling through rather than following the help online. Not least because the pairing process insists on one having the NextbaseConnect app to pair with. Do I detect a circular argument coming on? Yes, I do. However, if you chant some incantations you’ll get the required pairing code and off you go. Along with Alexa. Poor.
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Firmware updates over air DO NOT work
I have a NextBase 622GW and attempting to update the firmware over the air using the app does not work. It downloads, then attempts install and gets 25% of the way and freezes.
It errors, hit retry and fails to do anything as it gets stuck at 0% and freezes my whole dashcam till I have to unplug it so it doesn’t overheat. I hate this new app and nothing seems to work properly.
Having to take it in and find old cables to connect it to my computer is a stupid process. Would not recommend this app at all. If I was doing it again, would purchase a different dashcam from a different company. This software does not work and over-the-air firmware does not work.
It errors, hit retry and fails to do anything as it gets stuck at 0% and freezes my whole dashcam till I have to unplug it so it doesn’t overheat. I hate this new app and nothing seems to work properly.
Having to take it in and find old cables to connect it to my computer is a stupid process. Would not recommend this app at all. If I was doing it again, would purchase a different dashcam from a different company. This software does not work and over-the-air firmware does not work.
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Awful app
This app is atrociously bad. There is one simple thing I need to do with my dashcam, which is to review footage and then download the relevant parts. The Nextbase app makes this bafflingly difficult. I would never buy another Nextbase product again.
Invasive privacy settings
The app won’t work without being allowed to access your location even while not using the app.
The previous version worked fine without this setting. There is no reason why you need my location 24/7 just for me to view my videos.
This is removing functionality that was available when I bought the dash cam. This should be illegal.
The previous version worked fine without this setting. There is no reason why you need my location 24/7 just for me to view my videos.
This is removing functionality that was available when I bought the dash cam. This should be illegal.
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Not compatible with 522GW
MyNextbase app suggested I move my data to this app and, once I’d moved, told me it only worked with limited models and mine isn’t one of them.
Wechselprobleme
Der Wechsel von MyNextbase zur neuen App funktioniert nicht richtig
Nothing Works
The Camera does not work. The app does not function. Connecting camera to app after 10-15 resets still unsuccessful. The support and guidance non existent. I would but something else. My 622GW ($299) in the garbage. The whole system really buggy.
It’s a trick Do Not download
Do not use this app. It is a trick. They tell you that it is better with the new app and that once you use the new app you can no longer use the old one. It is not until after you pass this point that they tell you the new app does not work unless you give it permission to always view your location even when you’re not using the app. This is not acceptable.
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Buy another brand
Goodbye Nextbase, the new app is even worse than the old one so that’s enough from me. I’ve bought a leading rival brand and it is so much better. My Nextbase 422 is for now living in the shed where soon it will be making its way to the local dump.
Connectivity
Something went wrong thats what i see when i want to view any vedio
Unusable
Wasted so much time trying to connect it to my 622GW, tried all the troubleshooting steps online - had hopes that I’d finally be able to connect to my expensive dashcam since I couldn’t connect it to the other My Nextbase app…
