Bad app, awful customer service
If you have an issue with the app, and have to call customer service, expect to wait a half hour, talk to someone, then be sent to another department to wait another half hour and then explain everything once again.
The app has glitches galore and many problems.
The app has glitches galore and many problems.
Don’t waste your time!
Got the app. After three days still can’t get service to use app! Called NFL Sunday Ticket Customer Service and they transfer you to AT&T. AT&T says its not their problem and send you back to Direct TV. After three days, multiple conversations with NFL Sunday Ticket & AT&T rep their conclusion is “we can’t help you”! Other interesting item is Direct TV web site you must use to get things setup doesn’t work and provides error messages.
For developer. Doesn’t matter if you use IOS or Windows system, same problems occurs. Apparent its a coding problem as the web site one uses to select plan doesn’t complete final execution. What I found amazing, is there’s absolutely no customer service to resolve issue and the fact that NFL Sunday Ticket, Direct TV & AT&T pass you back forth and points to bigger problem existing between above groups. Would of assumed a brand like NFL Sunday Ticket would of figured it out by now!
For developer. Doesn’t matter if you use IOS or Windows system, same problems occurs. Apparent its a coding problem as the web site one uses to select plan doesn’t complete final execution. What I found amazing, is there’s absolutely no customer service to resolve issue and the fact that NFL Sunday Ticket, Direct TV & AT&T pass you back forth and points to bigger problem existing between above groups. Would of assumed a brand like NFL Sunday Ticket would of figured it out by now!
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Although I like Sunday ticket
Look at how many games are blacked out every week that’s my main contention it seems to me that the more outlets that one can find their team the better it would be for the nfl the only other thing I hate is not being able to share accounts or log into multiple devices at the same time with a paid account
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Awesome if it worked, but it doesn’t…
For the second week in a row, coverage worked for part of the game, then cut out. After the first quarter of the 1pm games, service cut out with messages like “resource unavailable” or “try again later”…. Unable to watch any games right now.
Sunday Ticket is very expensive and the only reason we have DIRECTV at all… I’ve been a loyal and patient customer of DIRECTV, but if the Sunday Ticket streaming doesn’t work, I no longer have a reason to deal with all of the other headaches and outages that come with being a DIRECTV customer.
Sunday Ticket is very expensive and the only reason we have DIRECTV at all… I’ve been a loyal and patient customer of DIRECTV, but if the Sunday Ticket streaming doesn’t work, I no longer have a reason to deal with all of the other headaches and outages that come with being a DIRECTV customer.
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App not working… really bad and couldnt watch my matches on Sunday!
Connection issues and getting resource unavailable error. None of the matches work in the app. Horrible experience with NFL Sunday Ticket this season so far. They should give the money back. Two weeks in a row had bad experience and couldnt watch matches when needed. This is one day they need to plan well for and directv sunday ticket failed to deliver
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