Poor Reflection
In this day and age, if you can’t book accommodation within the app or review a current booking, it is a negative reflection of the brand. It is an indication of poor management and disregard for customer service. If the app does not work, I hate to think what state the accommodation is in.
Worst App evvaaa
How can an app determine that the information that you have provided in a form is wrong when it is your own details. I know my name but apparently the app knows better.
Awful hotel app
Always comes up with red cross. Cannot view bookings. Never updates without logging out and in. I am a Titanium member and makes it very difficult to see upcoming stays and adjust plans.
It’s 2025 ! Get your App to function
Unbelievable how bad it’s ! And I got to book 6 stays per year , it’s a turn off to be part of loyalty !
Ineffective
The app won’t return reservations made on the NH Hotels website and is unable to find hotels using the “near me” function. It seems pretty useless overall really.






