Please fix it
I dont know what happened but for a while I’ve been having issues login back into my account. Ive even given up and tried creating a new account and it still doesnt work. It keeps giving me the error message “we had a problem processing your request at this time, we apologize for the inconvenience.” I just want to earn rewards again like I used to
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D cookies
Love night owl!! I’m a cookie connoisseur and they are my top fav 🥳😍🥰
Love the cookies but
Weird that you can’t pay with Apple Pay
Free cookie missing
For months the app won’t let you apply the free cookie promo. Even after getting in contact with support they didn’t help me and my email is drifting into nowhere.
Terrible food delivery
I ordered at 4:34 and didn't get my cookies until 6:10. These people do NOT and when I say DO NOT I mean DO NOT check their delivery orders. Apparently, they expected me to get my cookies from the store when I had ordered for delivery because “People who do lunchbox orders usually just picks up their own cookies.” That’s what they told me when I had called them on the phone. I told them that I was charged for a delivery fee so I expected my cookies to be delivered. The employee proceeded to tell me that the delivery driver didn’t pick up my order so I should call back in a few. This was around 4:50, the time my order was supposed to be delivered. Literally 2 minutes after the call my driver was finally selected. I was supposed to get my order at around 5:50, but the driver decided to deliver someone else’s food when they were closer to my house. I was very unsatisfied with the cookies because they were cold and sitting for almost TWO HOURS. I would NEVER recommend delivery. Do NOT do it.
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Free cookie where?
There was a promo for a free cookie that kept giving me invalid but cookies fire
Apple Pay
The only issue I have is that my Apple Pay never works, I’ve reset the app, deleted and downloaded it again and nothing works. Everything else is fine.
On point
Best cookies in the world
Apple Pay Doesn’t Work
Title
Awful for Delivery
The app outsources delivery to DoorDash, but gives zero options to tell the dasher how to get to your home (cannot input gate codes or give direction for dashers to see) and does not give you an option to contact the dasher or allow the dasher to contact you. I placed an order and never received it due to this issue and haven't gotten a refund for the order.
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Great cookies
Great cookies
omg hate it
So I download this app and wanted to compare crumble cookies to this but OMG 6$ delivery fee.. it was. 15$ for 2 cookies!!!! Crumble is way better it’s only 9 for 2 cookies!! And they taste way better… please spare your money.
Bad
THIS APP IS A PIECE OF SOLITARY GARBAGE
Mirian
Excelente!!!! Good Job
App is broken
Love your cookies but please fix your app!
Better off with Uber
The app doesn’t tell you if a cookie is out of order so they might have to change your order and trying to get a refund is a hassle and a half
Great job with app and updates
Quick and easy
Amazing cookies
Night owl cookies are off the charts good
Night owl cookies
Best cookies in north miami
Horrible
Didn’t answer my call and I accidentally ordered a cookie. Bad service.
