Night Owl Protect User Reviews

Customer Experience

Positive experience54.7% of reviews
Neutral6.2% of reviews
Negative experience39.1% of reviews

~ Based on 744 written reviews from the US App Store.

What users say

Is Night Owl Protect Safe?

Night Owl Protect appears safe based on user ratings. AppsHunter Safety Score for Night Owl Protect is 94/100.

This assessment is based on 54,700 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 26,614 App Store ratings for Night Owl Protect.

Is Night Owl Protect Legit?

Night Owl Protect appears to be a legitimate app. AppsHunter Legitimacy Score for Night Owl Protect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Night owls outside cameras

Everything is good except my phone app quit playing previous recordings. I can see previous recordings only on my hard drive. Pictures are beautiful, sound is great.

I said

Wow, that’s pretty good.

Only see a grey screen

Worked well for a few months then nothing. Been waiting for an update for a while and still can't see what my camera does in real time, just a grayed out picture of when I opened the app. Was about to buy another buy another camera but now im hesitant and might switch brands

Totally reliable!

My family and I are very pleased with the capturing of clear content transmitted from our Nlght Owl surveillance camera! Access is consistent reliable! We feel safe and confident with this camera!

Garbage

This app never work. Never loads, never plays the videos!

Worst app ever

This is by far the worst app and security system I have ever used! Very rarely am I able to pull up the camera footage at my home and 3 businesses. More times than not it states connecting issues that are not related to my internet connection! If you are in the market for security systems, my advice to you is to steer clear of Night Owl! Complete waste of money!
Show more

Good stuff

Great cameras !!

Home system

Great product easy to install and setup

Amazing

Exactly what I wanted

Trash

Cameras don’t even work half the time batteries it came with are trash the app is trash and stopped working after the last update

App

I like the system overall, I think the user interface could be a little better in terms of pulling up single cameras vs being able to pull up all the cameras at once. To go from a single camera view to a multi camera view it’s a little glitchy and could be a smoother transition or an easier way to swap back and forth. Other than that it’s great.
Show more

A far cry from Night Owl HD

I recently had to replace my defective 1 year-old night owl HD system with the new one. The system itself works great, but the app needs a significant amount of work. First off it does not rotate when the phone or iPad rotates to landscape, no matter what screen you’re on. Also, with the old app, I was able to swipe to the left or right, and move to the next camera, that does not work with the new app. I have eight cameras around my house so being able to just swipe between them to view the entire perimeter of my home is something that I would really like to have again. And my biggest complaint is that it is very, very difficult to find the time event I want to see. Example: I notice in the morning that something has occurred over night. To find the event I have to look through dozens and dozens of the very short videos captured. This recently occurred and it took me over 30 minutes to find what I was looking for.
Show more

👍

💯

Great working

Works well

Excellent

Night Owl Protect security system is a must have! I am an extremely happy customer! After doing some research; I decided to buy this security system and I have absolutely no regrets whatsoever. There is no monthly subscription. The batteries are rechargeable. The 2k picture is absolutely stunning! Easy to set up and install anywhere!
Show more

User friendly

Great cams. Love them so much super easy setup and great security measures

Bug

I’m having a problem when I go out of a camera I’ve clicked onto this is making my phone not be able to do anything and its not happened until this update please fix I’ve been using this app for many years now and have never had any other problems from so still 4 stars

A lot of technical problems

I have 6 cameras that have been installed for about 10 years. The first DVR we had used the Night Owl HD app, which worked perfectly. The hard drive died on that DVR so we replaced the DVR with an updated one we purchased from Best buy. The setup was easy to do. My problem is with the new Night Owl Protect app. It sucks! First, we use an iPad to display the live view. It sits on the counter so that we can see all of the cameras 24/7. The problem is that the iPad is turned on its side in landscape view. When you have live views displaying all 6 cameras the app does not turn to landscape view so you have to tilt your head sideways to see 😠. The Night Owl HD app displayed the live view of all 6 cameras in landscape view. That seems like a simple request! Please fix that! Second, the live view freezes constantly! We have to refresh it every hour. That’s unacceptable! The Night Owl HD app did not do that. It just worked. We did not have all of the problems that we’re having with the Night Owl Protect app.
Show more

It’s Meh

Been using this system for couple years now. Always worked Ok. But like many other reviews, whenever they update, seems to be more issues than before. My app sends notifications but can’t see a live view. And wont load any image. They’ll say it’s the phones internet connection or an issue with update and to verify most update version. Have done everything, still not working. I have my DVR connected to a monitor so I can watch it at home like that but app is mediocre. Will be changing cameras if it continues like this.
Show more

NO LOGIN POSSIBLE!

STAY AWAY FROM NIGHT OWL PROTECT!!!It always goes offline when I need it the most! 🤦🏻‍♂️and NOW On 07/17/2026 I can't log in to check my DVR. STAY AWAY FROM NIGHT OWL PROTECT!!