Night Owl Protect User Reviews

Customer Experience

Positive experience55.0% of reviews
Neutral6.1% of reviews
Negative experience38.9% of reviews

~ Based on 771 written reviews from the US App Store.

What users say

Is Night Owl Protect Safe?

Night Owl Protect appears safe based on user ratings. AppsHunter Safety Score for Night Owl Protect is 94/100.

This assessment is based on 58,977 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.1% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 58,977 App Store ratings for Night Owl Protect.

Is Night Owl Protect Legit?

Night Owl Protect appears to be a legitimate app. AppsHunter Legitimacy Score for Night Owl Protect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New system

I had an old Amcrest camera system and it gave out. I did research because I wanted a system that wasn’t online. I am very happy with the ease of set up and the features that the app supplies. The system is head and shoulders above what I had.
Honestly, the hardest part was running new wire.

Amazing product

Very affordable, efficient, easy setup /maintenance.
I’ve had similar products and this one far exceeds those in my opinion.

Wow Night Owl

No monthly app fee Quick access to view. I have setup 4 different house with this system and provided a monitor in their the room most use and always populated it is a big hit with everyone

Ralph

The best

Harris

I absolutely love my system! The pictures are so clear

Love it

Just try it an you will love it

Customer service is horrible, camera broke within 3 weeks of buying it

My night owl camera broke within three weeks of buying it. I contacted. Customer service went through their process of the document documents that they needed to look into it and to try to fix it. They have continuously ignored me and told me flat out that since I did not need any help that they would close the account. And nothing would happen. I responded back that the last email that I got from them was that the case was sent to a different team. I have not been contacted. I have not had my camera fixed or replaced. It is well within the warranty period. The camera that still works, doesn’t always record. Sometimes it chooses to record sometimes it does not. So also not good. I would never ever recommend this company or these cameras.
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Best night owl portcect

Best camera app

Night Owl Protect

Like it cause I can look around

Home

Excellent

Good

Good

The App is absolute Garbage

The cameras seam fine. The app is the worst app I have used in my life. It is absolutely terrible. Is is limited on what you can do and what it does have it does not do that right. Glitches constantly and incredible slow. Stay away from this product.

Night Owl

Works okay drops out but only for a few minutes, not like our last system. Video is very good like the system. Would recommend to use for the low price.

What happened to this app

I had no problems with the app for a couple of years. We have it on 3 phones. Mine is the only one affected. One day all of my cameras were just missing. I spent 2 hours on the customer service line. I did everything they said. The agent then told me to restart my phone. He never called back. I’ve went through everything multiple times that I was told to do, it still doesn’t work.
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Stop saying there’s AI tech

There’s no AI in anything here. Your board is made by Hangzhou Xiongmai Technology and you guys have nothing to do with it. Seems like the lawyers would have been all over this fraudulent claim. Worst UI ever on hdmi monitor. Scale timeline from 24hrs to 1hr to 30min? Makes no useful sense. Maybe split the day up in 4 hr segments. No video editor works like this and that’s where the timeline concept came from. How about letting users favorite clips create bookmarks? It’s beyond terrible. You can record, you just can’t locate anything beyond these stupid idents, Human (which is a waving branch most of the time), Vehicle (which is when nothing is in the driveway), and Motion (which means god knows what at this point).
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Great

Works great with my cameras that I had around the house already

Dejo de verse en mi teléfono

Se llamo a servicio al cliente y no me an podido resolver el problema, el problema comenzó cuando se instaló la nueva versión. Tengo otro cell q si puedo ver las camaras pero en mi cell no puedo. Si hay una solución quisiera saberlo para resolver mi situación.

Great cameras terrible app

Cameras capture everything fine. The app is not reliable whatsoever. Laggy and won’t load your clips. Keeps losing connection.

Signal improvements

Minor signal improvements

Can’t reboot on app

The new update won’t let me reboot the system on the mobile app