Password reset doesn’t work
I tried to login, password didn’t work, do I tried resetting. However no email ever received (and yes, I confirmed not in Spam folder). Tried multiple times , nothing. Hopefully I can order as guest, but still inconvenient. Please fix!
Too many privacy concerns
Why do you need access to all of that sensitive privacy info just for me to order coffee…uninstalling.
Doesn’t work
I have never been able to order ahead with this app. Payment error always fails. The one time it worked, the store didn’t get my order. Would love to order ahead at my favorite coffee shops.
App Error
The app was good at first but now it no longer allows me to order without getting an “error” message. I try to save my card information for payment and it doesn’t let me which does not let me order on the app. I’ve deleted the app, reinstalled it on my phone and still get the same error. Whoever NSW uses for the app definitely needs to fixed.
Show more
Default tip is not cool.
There is a bug that if you change the tip, leave the cart screen, then go back, the system resets to the default tip, not what you changed it to. If you forget to change it back, you get over or undercharged because you already changed the tip… why would it change it back?
Also, the standard tip for a take out service is 10%, not the default 20%. 20% is for a sit-down service. I’m happy to leave a small tip, but workers should be paid fair wages and not have to rely on customers for tips as the bulk of the income. This default tip setting is not in line with what standard tipping is for a coffee.
Also, the standard tip for a take out service is 10%, not the default 20%. 20% is for a sit-down service. I’m happy to leave a small tip, but workers should be paid fair wages and not have to rely on customers for tips as the bulk of the income. This default tip setting is not in line with what standard tipping is for a coffee.
Show more
