Don’t download this app
I purchased a one-month subscription, but I was charged for seven months.
When I decided to cancel, I couldn’t find any option to cancel my subscription or delete my account—neither on the website nor in the app. There is simply no clear cancellation button.
The whole system feels intentionally designed to make it difficult for users to cancel their subscriptions. I had to contact customer support just to stop the charges.
I do not recommend this app. Be very careful before subscribing, as cancelling your subscription is unnecessarily complicated and frustrating.
When I decided to cancel, I couldn’t find any option to cancel my subscription or delete my account—neither on the website nor in the app. There is simply no clear cancellation button.
The whole system feels intentionally designed to make it difficult for users to cancel their subscriptions. I had to contact customer support just to stop the charges.
I do not recommend this app. Be very careful before subscribing, as cancelling your subscription is unnecessarily complicated and frustrating.
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Not beginner friendly
Entire app and website is in Japanese, I don’t know how to navigate anything. I’m learning N5 and can’t read anything to figure out what to do. Add English!
Dreadful
Hard to use. I can’t download the translations. I want to study, not to play with an app.
Change the app developer
Change the IT developer please. Completely ignoring the users’ feedback. The same problem is reviewing 8 months ago, and nothing has changed. How can I study like this? Ever crash! Before lunching the app, you should test it on your phone. How annoying the bugs are. :’(
iPhone 13pro max
iPhone 13pro max
Many bugs😖
I just paid for 6 month of the courses and within the first hour of watching the material I’ve had to refresh the app multiple times. The content is great but when it comes to watching on full screen and rewinding or forwarding the video it often tweaks. アプリがバグれすぎ！
