EXCELLENT PRODUCT
SPOT ON.. FANTASTIC APP AND PRODUCT..
Response from developer
Thank you for the great feedback!
My Fingers Hurt
Response from developer
You can export as a batch from the web dashboard. Please log into https://app.nixtoolkit.com Contact support if you are still unable, and we will help work it out with you.
EXCELLENT PRODUCT
SPOT ON..
Poor Connection
Response from developer
We are sorry you are having these difficulties. Please contact our support email and we'll be happy to assist. support@nixsensor.com
Great app if you have phone signal
Response from developer
I apologize for the inconvenience. We have implemented a fix that may resolve your issue. Also note that your network performance can impact download speed. In some cases we've had users report better success over data where their work network blocks some sites.
Purchased libraries don’t work
Response from developer
I apologize for the issues. We have updated the software and this may resolve your problem. If not, please email our support desk at support@nixsensor.com We will be happy to assist.
Doesn’t work anymore
Response from developer
We are sorry for your difficulty. I understand that the issue was network released and has been resolved. If you have any continued issues, please contact support and it will be escalated.
EXCELLENT PRODUCT
SPOT ON..
Schlechte Software
Old NIX Apps were better
Response from developer
Thank you for sharing this feedback — we understand how valuable it is to compare matches across multiple paint vendors. Since your experience, we’ve updated the Toolkit app to make switching brands on-the-fly much quicker and easier. If you’re willing, we encourage you to try the latest version. And if you have any questions or run into issues, please contact our support team so we can review and help: support@nixsensor.com or https://www.nixsensor.com/form-nix-qc-troubleshooting/ We appreciate you taking the time to let us know what matters most to your workflow.
One use and dead
Response from developer
We’re sorry to hear this has been your experience — that’s certainly frustrating. Please contact our support team again and reference this review so we can identify your case and look into it further: support@nixsensor.com. We’d appreciate the opportunity to help get this resolved.
Solid app, very cool concept
Response from developer
Thank you for the feedback.
App crashing
Good, but the UI really needs work
Nix, give the UI a complete overhaul, and this time, make it easier to figure out how to scan for color values, how to match to a paint brand, and how to save and export both types of data. Then you’d have a real winner. Right now, I’d hesitate to recommend the Nix Mini to my friends.
Response from developer
Thank you for the thoughtful feedback. Usability and clear workflows are important to us, and comments like yours help inform future improvements. If you have additional suggestions you’d like to share, we’re always open to hearing them.
Constantly crashes
Response from developer
We’re sorry for the frustration you experienced. Since your review, we’ve released several updates that address performance and stability issues. If you’re willing, we’d really appreciate you giving the latest version another try. And if you’re still having trouble, please contact our support team so we can review and help: support@nixsensor.com or https://www.nixsensor.com/form-nix-qc-troubleshooting/ We’d appreciate the chance to turn this into a better experience.
I don’t understand the bad reviews.
I’m an artist, traditional and digital. I have the Nix Mini 3.
I had no issues pairing, and no issues scanning to get the right color.
I use the single scan to get the HEX codes along with the image of the hue and value. It’s an incredibly useful tool when I want to color match reference images to ensure I get a decent match with the paint I’m mixing or the colored pencil I’m choosing.
Complicated for how simple it should be.
Response from developer
Thank you for taking the time to share this feedback — we really appreciate it. Ease of use, documentation, and iPad support are important to us, and your comments help guide our improvements. We’ll be taking this feedback seriously as we continue to refine the app.
Great App!
Disappointed
It’s good but….
Response from developer
Thank you for the feedback — we’re glad to hear it’s working well for you at times. Color accuracy can be influenced by several factors such as lighting conditions, surface texture, gloss level, and workflow, which can sometimes lead to inconsistent results. We’d really like the chance to review what you’re seeing and help improve the experience. Please contact our support team so we can take a closer look and assist: support@nixsensor.com or https://www.nixsensor.com/form-nix-qc-troubleshooting/
