NJ Child Support

NJ Child Support

by Winning Strategies ITS

110 ratings
75 reviews
Free

Details

  • Released
  • Updated
  • November 15, 2013
  • September 23, 2024

Features

NJ Child Support screenshot #1 for iPhone
NJ Child Support screenshot #2 for iPhone
NJ Child Support screenshot #3 for iPhone
NJ Child Support screenshot #4 for iPhone
NJ Child Support screenshot #5 for iPhone
NJ Child Support screenshot #6 for iPhone
iphone
ipad
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Iconsโ†˜๏ธŽ

About

Access secure child support case information for New Jersey. Parents can view case details, payment history, and manage obligations. Non-custodial parents can make direct payments and set up recurring payments.

โœ“Secure case information retrieval
โœ“View dependent details
โœ“Check obligations and arrears
โœ“Access payment history
โœ“Make direct payments
โœ“Set up recurring payments
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What users say

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What's New in NJ Child Support

9.0.781

September 23, 2024

The app has been updated with a newer underlying version to make way for updates in the future.

User reviews

Faulty

Every time I go to the case tab and scroll to the case documents tab, the app closes. Can you help?

Horrible App Waste of Time

Do not waste your time downloading this app. It kicks you out the second you attempt to login. Donโ€™t attempt the second and third time because itโ€™ll annoy you more. Itโ€™s an inconvenient app to waste single parentsโ€™ time when trying to handle business. 0 stars. Get lost

These Apps want you in Jail

This app works like 50% of the time. The other 50% itโ€™s tell you โ€œWe cannot process your payment on this appโ€, proceeds to tell you to pay in the โ€˜TouchPay Appโ€™, which then also proceeds to tell you โ€œWe cannot process your payment at this time.โ€
So good luck explaining to the courts you canโ€™t make your payments because the app doesnโ€™t work.
Trust me, find another way. Donโ€™t waste your time.
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Horrible app

You have to fix your app asap ! My arrears arenโ€™t updating from payments Iโ€™ve made .

The isnโ€™t meant to work

Simple- this app doesnโ€™t work because itโ€™s purposely designed that way.
This then requires the person paying to find another payment method.

ALL OTHER PAYMENT METHODS CHARGE A HIGH PERCENTAGE.

Itโ€™s just another money making scheme at the expense of the support paying parent.

User experience

๐Ÿž

Reported Bugs

21 issues

App closes when accessing case documents

Bug

App crashes upon login attempt

Bug

Payment processing errors, redirects to another app

Bug

Arrears not updating after payments

Bug

App does not fit screen, buttons inaccessible

Bug

PIN incorrect error, unable to reset

Bug

Credentials not recognized despite being correct

Bug

Two-step verification code screen obstructs verify button

Bug

App stops working after iOS update

Bug

Keypad obstructs verification button after update

Bug

App not opening after updates

Bug

Server errors when making payments

Bug

Fraudulent charges after case termination

Bug

Payments take over a week to post

Bug

App crashes after iOS 13 update

Bug

App not opening after iOS 11 update

Bug

Login credentials not working for app but work on website

Bug

App blank after recent use

Bug

App requires constant re-login

Bug

App not compatible with older iOS versions

Bug

App not compatible with newer iOS versions

Bug
โœจ

Requested Features

7 requests

Ability to save login information

Feature

Option to contact caseworker

Feature

Payment option within the app

Feature

Email and chat functionality

Feature

App to mimic website features

Feature

App to be updated for new iOS versions

Feature

App to be updated for new Android versions

Feature

FAQ

What does the NJ Child Support app do?

This official New Jersey application allows custodial and non-custodial parents to securely access their child support case information. You can view details about your case, including dependent information, obligations, arrears, and payment history. Non-custodial parents can also make payments directly through the app.

How do I access my child support case information?

To access your case information, you will need to use a member ID and PIN provided to you. You are only authorized to view a case to which you are a party. This ensures the security and privacy of your sensitive child support data.

Can I make payments through the app?

Yes, non-custodial parents can make payments directly through the app using a Visa or Mastercard. The app also allows you to set up and manage monthly recurring payments, making it easier to stay on top of your obligations.

What kind of case details can I see?

The app provides comprehensive case details, including information on dependents, current obligations and any arrears owed. You can also review your payment history, view schedule and enforcement details, and access genetic test results and intergovernmental case materials if applicable.

Is this app available on other platforms?

This mobile application provides the same information and access as the official web-based Case Information portal for New Jersey child support. The web portal can be accessed at http://caseinfo.njchildsupport.org.