Comparison

NJ Child Support vs GA DCSS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NJ Child Support

Access secure child support case information for New Jersey. Parents can view case details, payment history, and manage obligations. Non-custodial parents can make direct payments and set up recurring payments.

Highlights
  • Secure case information retrieval
  • View dependent details
  • Check obligations and arrears
  • Access payment history
  • Make direct payments
  • Set up recurring payments
Features
Read full description

The New Jersey Child Support Case Information application is the official child support mobile application for the State of New Jersey. It allows custodial and non-custodial parents to retrieve secure case information related to their child support cases. Users are only authorized to view a case to which they are a party and utilize a member ID and PIN to access the information. Non-custodial parents are able to make payments directly through the app using a Visa or Mastercard, as well as set up and manage monthly recurring payments. The app also includes case details such as: dependent information; obligations and arrears; payment history; schedule and enforcement details; genetic test results; and any intergovernmental case materials. This application gives the same information and access as the web-based Case Information portal http://caseinfo.njchildsupport.org.

About

GA DCSS

Securely manage child support cases on your mobile device. Make payments, upload documents, and access case details. Get general information about programs and services.

Highlights
  • Make child support payments
  • Upload verification documents
  • Submit driver's license deferral forms
  • Add, update, or cancel direct deposit
  • Request case closure
  • View payment history
  • View scheduled appointments
Features
Read full description

The GA DCSS mobile app engages custodial and noncustodial parents in self-service options by allowing them to securely access their child support cases on any mobile device. It provides easy access to case details and general information about DCSS programs and services. Description: - Make Payments allows users to make child support payments, specialty payments and fees. - Upload Document allows users to upload verifications documents through their mobile device - Driver’s License Release option allows noncustodial parents to submit Deferral Forms MRA, MRD, MRC, and MRE. - Custodial parent can add, update and cancel direct deposit from their mobile device - DCSS mobile app allows custodial parents to request case closure through the app. - Payment History option allows users to view payments made in the last 12 months. - Scheduled Appointments allows users to view case related appointments. - Frequently Asked Questions provides users to access general information about the DCSS program - Notifications and Alerts allow users to receive valuable information about their case.

Screenshots

NJ Child Support4 screens
GA DCSS4 screens

Verdict

The call

The clearest difference is rating: GA DCSS at 4.7 against NJ Child Support's 1.9. GA DCSS also leads on ratings volume (19K vs 121). NJ Child Support's advantage is iOS requirement (13.4 vs 15.6). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

GA DCSS holds the better App Store score, 4.7 against 1.9. That said, the two scores are not equally well evidenced: GA DCSS has 19K ratings behind it against 121, so its average is the more settled of the two. Written reviews point the same way: 17% of NJ Child Support's written reviews are positive against 19% of GA DCSS's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 23, 2026 and October 28, 2026 respectively.

Scorecard3 real differences · 7 level
NJ Child Support versus GA DCSS: the parameters behind the verdict, then further details
ParameterNJ Child SupportGA DCSS
PriceFreeFree
Rating1.9 (121 ratings)4.7 (19K ratings) — better
Positive reviews17.3% of reviews19.4% of reviews — better
Number of ratings12119K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.4 — better15.6
Further details — not scored
Size23 MB79 MB
Age rating4+17+
DeveloperWinning Strategies ITSGeorgia Department of Human Resources

Customer experience

NJ Child Support

All ratings110 ratings
Positive19.1%
Neutral4.5%
Negative76.4%
Written reviews75 reviews
Positive17.3%
Neutral8.0%
Negative74.7%

GA DCSS

All ratings19,392 ratings
Positive91.2%
Neutral2.9%
Negative5.9%
Written reviews134 reviews
Positive19.4%
Neutral9.7%
Negative70.9%

User reviews

NJ Child Support

From 121 App Store ratings

What we love

  • 👍 Convenient payment option
  • 👍 User interface upgrade
  • 👍 Works as advertised

Room to improve

  • 🐛 Frequent login issues
  • 🐛 App crashes often
  • 🐛 Payment processing errors
  • 🐛 Inaccurate information
  • 🐛 High fees for alternative payments

GA DCSS

From 19K App Store ratings

What we love

  • 👍 Convenient app
  • 🚀 Easy to navigate
  • 💳 Helps track payments
  • 🔓 Secure login

Room to improve

  • 🐛 App crashes and glitches
  • 🔄 Update issues
  • ❌ Outdated information
  • 📞 Poor customer support
  • 🤔 Confusing features

Bugs and requests

NJ Child Support

Reported bugs

21 issues
  • App closes when accessing case documents
  • App crashes upon login attempt
  • Payment processing errors, redirects to another app
  • Arrears not updating after payments
  • App does not fit screen, buttons inaccessible
Show 16 more
  • PIN incorrect error, unable to reset
  • Credentials not recognized despite being correct
  • Two-step verification code screen obstructs verify button
  • App stops working after iOS update
  • Keypad obstructs verification button after update
  • App not opening after updates
  • Server errors when making payments
  • Fraudulent charges after case termination
  • Payments take over a week to post
  • App crashes after iOS 13 update
  • App not opening after iOS 11 update
  • Login credentials not working for app but work on website
  • App blank after recent use
  • App requires constant re-login
  • App not compatible with older iOS versions
  • App not compatible with newer iOS versions

Requested features

7 requests
  • Ability to save login information
  • Option to contact caseworker
  • Payment option within the app
  • Email and chat functionality
  • App to mimic website features
Show 2 more
  • App to be updated for new iOS versions
  • App to be updated for new Android versions

GA DCSS

Reported bugs

3 issues
  • Login issues
  • Case activity not updating
  • Payments not reflecting correctly

Requested features

4 requests
  • Show current balance
  • Allow printing of documents
  • Integrate with other accounts
  • Improve payment processing

In-app purchases

None

NJ Child Support

No in-app purchases

None

GA DCSS

No in-app purchases

Questions

Is NJ Child Support free?
NJ Child Support is free to download, with no in-app purchases.
Is GA DCSS free?
GA DCSS is free to download, with no in-app purchases.
Which has better reviews, NJ Child Support or GA DCSS?
GA DCSS is rated higher. NJ Child Support averages 1.9 out of 5 from 121 ratings, while GA DCSS averages 4.7 from 19K ratings.
Do NJ Child Support or GA DCSS have ads?
Neither NJ Child Support nor GA DCSS shows ads.
Which is updated more often, NJ Child Support or GA DCSS?
NJ Child Support ships an update every 2 months, and GA DCSS every 2 months. Most recently, NJ Child Support was updated on October 23, 2026 and GA DCSS on October 28, 2026.