NJ E User Reviews

Customer Experience

Positive experience8.9% of reviews
Neutral4.0% of reviews
Negative experience87.0% of reviews

~ Based on 247 written reviews from the US App Store.

What users say

Is NJ E Safe?

NJ E-ZPass does not appear safe based on available data. AppsHunter Safety Score for NJ E is 37/100.

This assessment is based on 797 user ratings, with an App Store average of 1.8/5.

Safety Analysis

17.2% of ratings point to a safe experience
4.1% of ratings suggest some concerns
78.7% of ratings point to a risky experience

~ Based on 797 App Store ratings for NJ E.

Is NJ E Legit?

NJ E-ZPass appears to be a legitimate app. AppsHunter Legitimacy Score for NJ E is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam..

Been scamming people for years…

S H 1 T

Pure and absolute garbage. Imprison the entire turnpike commission. Mob.

Stopped working, no help for me

The app now says “Service is down, please try after some time”. Well, 3 months later, and several requests for help, and nothing. Just nothing. Waste of time.

LADRONES DE MIERDA

SIMPLEMENTE ELLOS ROBAN

So bad

I find it hard to believe that such a blatant scam and robbery operation exists in the U.S. I am an Uber driver with a New York E-ZPass account and frequently travel to New Jersey; my account balance is always sufficient. However, due to their delayed processing of charges—even though I check my balance before hitting the highway—I was pulled over by the police and informed that my vehicle registration had been suspended by E-ZPass for unpaid fees. What’s even more infuriating is that I never received any notification. It was only after I proactively called them that I learned I had been hit with over 80 violation fines totaling more than $4,000. Communicating with them has been incredibly difficult no matter what method I try, so I have decided to take them to court. It is truly outrageous—they are completely taking advantage of people!
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Crazy amounts of Bugs

This app is by far the worst thing I’ve ever downloaded onto my phone. Can’t login, asks for multiple “security question” responses and Face ID does not function. Do better…

Cannot log in

How can people pay when the app is not working?!

Trash

Trash app can’t even login

Apple Pay does not work

Enjoy not being able to pay through the app, because it does not work at all!

App doesn’t work

Have not been able to log I for months if not a year because of it saying server is down

GARBAGE - DEVELOPERS ASLEEP

The developers on this app have created the worst, most error prone piece of junk on the internet. Permanently unavailable. I heard the developer went bankrupt and is laying off the entire staff. Seems likely as the app hasn’t worked in months and they reply to nothing. One of the lowest rated apps for legitimate reasons. Outsource to India or some high schoolers instead of the clowns that fell asleep.
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Horrible

Another private institution robbing the community! Using the State Police to harass and commit crimes against the community, that pays their salary!

The worst

It’s always lagging not letting me login. It makes it look like I forgot my password, but I didn’t. It’s the worst app ever. Just wish we didn’t have to use this one in particular.

The worst app what I sow

It’s need while for login while for do payment (circle) and then it show you error code
It’s scam I have transponder and can’t pay it
After they send letter with violation in last year I over paid $1k

Loading ivon

Terrible . There is a loading spinner on the screen that keeps spinning.

Biggest pos app on store

Leave it to an app that collects money for state toll roads to absolutely suck and never be able to sign into go figure

Glitch all time

This app since day 1 is been in “evolution or updating” process but as user I don’t see the end when this app will be stable, please! Maybe need better developers, a lot of money going through this service, please get what you need and let me at least log in to pay my tolls using the app, make this stable for one month at least. Apple users should have some similar experience than me, my god!
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Does not work

App does not work- cannot login

Unusable and useless

App used to work well enough to at least pay my bill but now Apple Pay won’t load, Face ID won’t work, and when I login it loads forever even after reinstalling and trying different accounts. This app has always been horrible but this is a new low I literally find paying cash at the booth easier than using this garbage
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Stops Letting You Login

It will decide, seemingly at random, to just not let you sign in for any reason. Uninstalling won’t fix it, changing your password won’t fix it, using Face ID will not fix it. It will just one day stop letting you ever use it despite having a valid account and being able to login in on the web. Truly a horrific app
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