Noodles and Company User Reviews

Customer Experience

Positive experience57.9% of reviews
Neutral4.3% of reviews
Negative experience37.7% of reviews

~ Based on 302 written reviews from the US App Store.

What users say

Is Noodles and Company Safe?

Noodles and Company appears safe based on user ratings. AppsHunter Safety Score for Noodles and Company is 98/100.

This assessment is based on 225,585 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.9% of ratings suggest some concerns
0.5% of ratings point to a risky experience

~ Based on 221,550 App Store ratings for Noodles and Company.

Is Noodles and Company Legit?

Noodles and Company appears to be a legitimate app. AppsHunter Legitimacy Score for Noodles and Company is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Your App Sucks

Doesn’t even let you order

Just wondering

Why doesn’t the cheesy bread show up in the sides section? Or did I just miss it?

Easy

The app is great in showing pictures of the dishes, giving options to add additional toppings, drinks. The only thing I wish it would offer is ALL toppings to add to any dish. I wanted roasted mushrooms and roasted zucchini on my cavatappi pesto dish but they’re not an option to add on any and all pasta dishes.
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Always great

The Noodles and Company on Holiday Drive in Moorhead is the best one I’ve been to

Colorado blvd

I have always had a great experience when I come to this location. I order from here and DoorDash for this one as well and they have always been super respectful and polite

Always have to re-enter my order

It saves my recent orders, but I find that every time I try to reorder it, it then shows “your cart is empty” and I have to re-order it. Defeats the point of having an app if the app isn’t going to be convenient. I get stuff on the menu changes which can cause items to no longer be available, but it was like a month ago that I ordered the thing I want to order again. Also, forget buying a $5 20 oz drink, I’ll just go through Wendy’s before and grab a $2 40oz drink instead.
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App does not launch and just crashes immediately

App does not launch and just crashes immediately

app doesn’t work

I cannot order anything. The app does not let me choose a location

Oh YES!

Very like. Much good!

Ordering error??? Website down?

I was charged twice on my bank statement for the order failing to go through. I’m assuming the website is broken at the moment. Very disappointed!

Easy to order

Thanks for making the ordering process easy! You app made it very easy and I didn’t have to jump thru 100 hoops to place my order.

Triple charged with no good

Just downloaded the app, wanted to try and see if I could grab something to eat for dinner. After completing ordering, attempting to play, it said there was an error. No problem, I’ll try again. Nothing. Then two charges come through at the same time, but the order was never completed. So, frustrating but not the end of the world. Deleted the app, redownloaded then tried again, and again charged and error… yeah I’m not using this app again. Food ordering apps offer no support or assistance. It’s annoying to say the least.
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Login

With low or poor internet connection, the app makes you sign-in with an infinite login loop, you cannot sign in.

Love noodles and company!!!

I would eat here everyday if babe would let me.. but if I did I know I’d burn myself out on all my faves from this amazing restaurant.

Consistent… excellent

Food is always good. Pleasant staff

Local Business Owner

The employees at Noodles and Company have always treated us well and they are competent, capable people who take pride in their jobs. We frequent the establishment often. They are quick to remedy issues and have always been pleasant with us.

Great

Every time my husband and I are in the area we have to stop in and get our favorites

Stop invading my privacy!

Stop putting my number on your curbside pick up bags!
I don’t want some heavyset torta staking me, or you will have a lawsuit coming your way!

Also, hiring some teens who know nothing about cooking and who don’t even cook at home, all they do is follow instructions on packages, boil some premade sauces and put it on top of noodles and call it a meal!

And thanks for removing the only 2 or 3 best selling menu items from your menu!

No, I don’t want Mac & cheese, I could make that at home!

And no, removing items from your menu just to bring then back as a limited-time-only will not make them a classic!

And stop tracking me by emailing me as soon as I open your app!
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Excellent!

Every single meal we have at your Marinette, WI location tastes great and is served politely and efficiently. Keep up the good work!

Bad Customization

Genuinely horrible app and horrible business. Noodles and Company used to be good, but now the customization is horrendous. The types of vegetables/sauces you can add/substitute are limted per dish, meaning that you just aren't allowed to put mushrooms on your buttered noodles. This didn't use to be a problem and it's annoying. I don't know why they don't just add a fully customizable dish option.
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