Glitchy app
The app has never worked properly on any of my devices. It crashes while I’m checking out, it doesn’t allow me to scroll on the menu page. I’ve deleted and redownloaded the app so many times is it’s always trash
App is so slow
Takes over 10 minutes just to order something for pick up from the app. It’s been like this over the last few months. I don’t even want to order from here anymore with how painful it is order something. Please fix it.
Easiest APP!
Excellent food, fast friendly service and decent price.⭐️⭐️⭐️⭐️⭐️
Fast and accurate!
Ready when I got there- great service!
Sucks
Doesn’t work. Impossible to place an order. Enter all the information and press send to nothing happens. Constant pop-ups. Complete garbage and waste of time don’t bother.
Stop refreshing!
Whenever I leave the app, it refreshes. For example, if I fill my cart with a meal, and then I go respond to a text before checkout, my cart will be empty when I return the app. Even if it is still open in the background. It’s annoying and inconvenient.
Jae52
Easy and fast service
Great Service
Noodles and Company is one of my favorite "fast food" places 🥰
Won’t take order
Tried several times but keep getting a message that there was a problem - no other info.
I work in noodles and company before
I like noodles and company cause is fire and I would eat the food from there and it was so good recommend but depends the day tho it be getting real busy
A1
A1 baby ✨💚🤙🏽
Lunch
We had the best experience in the restaurant today! The cashier Addy went above and beyond and was incredibly kind and knowledgeable about the menu! This has become one of our favorite restaurants for the menu and customer service! We will be back and Thank you Addy!!
Yum!
Always great, friendly service and food taste fresh and yummy!
It was good for a long time
I’ve been using the app for two years without any problems, but it suddenly nuked my points, sent me back down to Classic tier and forgot all my info about a month ago
PLEASE TREAT YOUR CUSTOMERS BETTER!!!
I placed an online order for the new dish with asparagus and artichokes in it for pick up today at noodles. When I picked up my order, I checked my bag and found that the entire dish was missing, asparagus and artichokes! I stood at the drive-through window honking and waiting, but nobody ever came, even customer at the restaurant. I parked, went inside and showed the clerk my dish. She said,” oh, we’re out of asparagus”. So I said,” yet, you still charged me for the entire dish, correct?” she RUDELY answered, “Yes. You can speak to my manager”. She disappeared into the back for a few moments, and said, “She’s gonna remake it for you.” I said,, “How can she remake it if you don’t have the ingredients for it?” the manager answered, “
I just got some asparagus in.”
Trying to be patient and kind, I said, “You don’t have to make the entire dish, I am fine with just a side of asparagus, please.”
With no sincerity whatsoever, the manager shoved a very small portion of asparagus in a container into my hand and behaved as though I had just poisoned her dog. I now realize why the restaurant was empty, and there were no customers there at all!
I just got some asparagus in.”
Trying to be patient and kind, I said, “You don’t have to make the entire dish, I am fine with just a side of asparagus, please.”
With no sincerity whatsoever, the manager shoved a very small portion of asparagus in a container into my hand and behaved as though I had just poisoned her dog. I now realize why the restaurant was empty, and there were no customers there at all!
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No bueno
You lack versatility to capture receipts after purchase I have not logged a purchase for over two years because you lack the foresight to do that so I barely come here to buy anything because you don’t offer any discounts without purchase just forget to scan before buying anything. So no money goes your way.
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Rewards not user friendly
I thought I had more points. Maybe I used some, maybe some expired. Unfortunately there’s no way to know be because there’s no rewards history.
Also stupid that you have to cash in your points before you build your order. So if you change your mind or just misunderstood the reward criteria, too bad. The points are already spent.
Also stupid that you have to cash in your points before you build your order. So if you change your mind or just misunderstood the reward criteria, too bad. The points are already spent.
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oughhhhgg
i luhhhhve noooodles
delivery through the app doesnt work
title, tried multiple times, multiple cards, checked to make sure billing addresses match. doesnt work. incredibly disappointing.
edit: ive had my rewards account since before their stupid ai olo takeover. olo does not import your phone number or email even if you have previously entered it. this was causing my problem (i had to figure this out myself because support said it was my fault). if you are trying to order and it's not working, review your olo information. i can't believe i'm having to tell others this because they are so lazy and out of touch with their own tech.
edit: ive had my rewards account since before their stupid ai olo takeover. olo does not import your phone number or email even if you have previously entered it. this was causing my problem (i had to figure this out myself because support said it was my fault). if you are trying to order and it's not working, review your olo information. i can't believe i'm having to tell others this because they are so lazy and out of touch with their own tech.
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Super quick and easy
I just like pasta and being lazy if I’m going to be honest this is really nice cause you don’t have the extra fees like you would on DoorDash definitely recommend using this app over DoorDash (you also get more options here then you do there)
