Frustrating
This app is the most frustrating camera monitoring app I’ve ever used. It’s constantly lagging, the live video feed is always delayed, the playback is always either loading or not detecting the footage. I hardly get alerts and that’s if not decides it’s going to even alert me to motion or a person etc, being detected. I had high hopes for these cameras and this app considering they aren’t cheap cameras but everything down
To the playback footage is low quality. Don’t expect anything more
To the playback footage is low quality. Don’t expect anything more
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Video Playback Issues & Customer Support Issues
These cameras, the customer service, and everything at the very beginning was great. However, it’s been several years and there are so many flaws. There are no app updates and no individual camera firmware update updates needed, and the video will not play back 99% of the time these cameras are pretty much rendered useless. I have reported these issues several times over the past years and even recently by pressing the report button and nothing gets fixed. I feel like I wasted all of my money and time. Customer service doesn’t seem to care at all and we have been ignored for years.
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Used to work perfectly until you added all the extra stuff your selling
Since the addition of all the extra stuff your selling, the device doesn’t work like it should. First of all, there is a huge delay of alert when someone is at the door (wasn’t an issue before and I refuse to buy all the extras!) Secondly, the device doesn’t recognize the difference between a bird and a human. These issues were not issues before. Please make the app the same as it was before. Until you do, I refuse to buy more devices as I intended to do!!!
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Terrible connection
Camera doesn’t load in app anymore just keeps saying refresh, we’ve set it up multiple times before where it worked but now it only loads when it feels like it very annoying when checking to see if pets are okay when getting the notification and nothing loads. If I could do negative stars I would
Provide a new update
I got a new camera because my other one stopped working. I liked the Noorio and have the solar panel for it so I bought another one. This one takes ages to get a video in live time and the solar panel seems to not be connecting like the old one and I have to take the camera down to charge it. Likely going to return it since it’s not operating properly. When I try to replay some videos it says something about fault SD card storage but there is no SD card! Support is lacking too. I reached out for support and got a message back the next day. I replied immediately and no reply back to my comment. So annoying.
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