Not worth your money
Very basic app truly disappointing
Also they automatically renewed for three months and didn’t even send me an email
Not worth the money
Also they automatically renewed for three months and didn’t even send me an email
Not worth the money
Don’t waste your money!
It’s not worth paying for a premium subscription when much better programs are available for far less.
Awesome
Great start and excited for what’s to come!
They are stealing your money.
I can't cancel it; it automatically charges my card every month.
Terrible
They do not clarify anything about subscriptions and after the initial payment charge $159 in a month for the next 3 months. Horrible experience as they will not refund. Do Not get this
Fraudulent company
This company attempted to charge my credit card three times when I canceled my subscription. When i contacted them they refused to look into it and kept saying they needed more information about their own internal fraud.
Save yourself a headache
The intro offer is too good to be true. This is a recurring subscription at 10x the intro rate. I did not receive an email notifying me of the upcoming impeding charge and the company refuses to issue a refund on a “digital” item (even though it is a time based item and it is an hour into the subscription). Oh, and the app wasn’t useful anyway.
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Shysters
Avoid at all costs
Not what I expected
I’ve found this routine of no help at all. Very basic not challenging no effect on weight loss or improvement in energy.
Too expensive
Worth the price for the first month at the 85% discount or whatever they offered to get you in at. Make sure to cancel before you realize that you are paying 4-5x more than if you got a gym membership! Not worth the price at full cost. Borderline scam at $105 a month!
Stay away
This is the worst app ever, and a terrible company to deal with. I am vegi yet it came with many meat option even when u selected vegi. It sent a list for shopping which did not match my choices. Then dealing with customer services is a joke. £79 taken from my ac with no authority and for one month no way I would sign up for an app at that cost.
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Response from developer
We appreciate you for sharing. We're here to help with everything noted here, including the meal plan details and your account. Please email help@nordletics.com with your account email and order number so our team can look into your case.
Renewal scam
I was just charged $229 for a renewal that I canceled right after joining this exercise program 6 months ago. I contacted the help support team and provided them with the receipt for proof of the charge. They provided a response that told me I was not being refunded AVOID THIS APP!
Illegal charges
I was not subscribed however they charged me and refuse to reimburse me. Tried to cancel subscription but they charge anyways.
Fraudulent charge
I've just been charged 138 EUR and some, for an annual plan that I never purchased. I immediately canceled any future changes, and contacted the assistance for a refund. I never use your app, so of course I do not intend to subscribe to it.
The Junior Support Specialist proved not able to handle this simple refund, which is sure a technical error (not my intention, as I said). She stonewalled me with "all sales are final", and said she can't solve the issue. I asked to escalate to someone with more seniority and the ability to handle this mistake. Or is this their business model?
The Junior Support Specialist proved not able to handle this simple refund, which is sure a technical error (not my intention, as I said). She stonewalled me with "all sales are final", and said she can't solve the issue. I asked to escalate to someone with more seniority and the ability to handle this mistake. Or is this their business model?
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Early Renewal
Mon renouvellement était prévu le 4 août cependant Nordletics a soumis la transaction de paiement le 31 juillet. Selon mon agenda j’avais prévu annuler ma souscription le 1er août. La transaction a été refusé par ma compagnie de carte de credit ce qui m’a permis d’annuler mon abonnement avant la date effective du renouvellement. Selon moi, prendre un paiement avant la date officielle du renouvellement est similaire à de la fraude.
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Nothing about fascia release. Personal coach is a joke.
I signed up for this program because of its advertisements about foal release. However, there has been nothing in my personal plan exercises that have anything to do with foster release. They are just basic strength and mobility exercises. I paid extra to get a personal coach, and she basically suggested a whole different set of exercise exercises than what I had paid for with the plan. She also knew nothing about the supposed personal plan that I paid for. Very frustrating, and a waste of money. The exercises are no different than what I could’ve gotten off of YouTube.
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Bait and switch
Beware. This is a classic bait and switch scheme. I purchased access to this app for 30 dollars. I received my “welcome” email on May 9th. There was no mention of a recurring charge. For exactly 3 days I received multiple emails trying to upsell me, then nothing, no reminders, no support. Probably because I didn’t upgrade, which was beyond my budget. Needless to say, life happened, illness happened. I didn’t even use the app beyond setting it up because there was no follow up or support. On August 3, I woke up to a charge of almost $160 dollars. No email or text warning of this. I had to find and reupload the app, and it was difficult to find where to cancel it. I was eventually able to. I sent an email to customer support explaining the situation and received what is probably an automated message with a fake name telling me there was nothing they could do, as “I truly wish I had a different answer, but I’m not able to process a refund for this charge. Under our policy for digital services, subscription renewals are final once processed, and I’m unable to override that.” I asked if there was someone else that this could be escalated to, and I basically received the same message back with a couple words changed. I scoured the app for any mention of their “non-introductory” fee was, no luck.
There are many comparable apps that are a fraction of the cost of this one. At $160 for 3 months, that’s approximately $53 a month. Absolutely ridiculous. Almost twice what I pay for a gym membership with machines, pool, sauna, steam room, exercise classes, whirlpool. Furthermore, the company that owns or runs this app is not in the US, so you cannot file a complaint with the Better Business Bureau.
There are many comparable apps that are a fraction of the cost of this one. At $160 for 3 months, that’s approximately $53 a month. Absolutely ridiculous. Almost twice what I pay for a gym membership with machines, pool, sauna, steam room, exercise classes, whirlpool. Furthermore, the company that owns or runs this app is not in the US, so you cannot file a complaint with the Better Business Bureau.
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Response from developer
We understand how upsetting this experience was. Subscriptions auto-renew unless canceled before the renewal date, and renewal fees are shown at checkout. If reminders or cancellation options were unclear or you need more help, please email help@nordletics.com with your account and order details so our team can assist.
Nordeletics
Horrible customer service. I downloaded the app and just browsed without accepting only to find a large charge on my credit card. Very unsatisfied!!!!
Deceptive practices
Be prepared to be charged 3-4 times your initial investment once the period of time you actually signed up for expires - with no notice that the charge is coming or opportunity to cancel before the charge is taken out of your account. And when you reach out to have it corrected, you basically get a “sorry not sorry” response but “we’ll go ahead and cancel your subscription for you - with no refund.” Pay with a secure source who will fight for your refund for you.
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Off
Too much asking for extra money
