Deceptive practices
Be prepared to be charged 3-4 times your initial investment once the period of time you actually signed up for expires - with no notice that the charge is coming or opportunity to cancel before the charge is taken out of your account. And when you reach out to have it corrected, you basically get a “sorry not sorry” response but “we’ll go ahead and cancel your subscription for you - with no refund.” Pay with a secure source who will fight for your refund for you.
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Off
Too much asking for extra money
Buyer Beware!!!
Purchased the Nordletics app for a reasonable price, not knowing somewhere hidden in the fine print, the company supposedly tells you they will automatically charge your card without warning or notification for a hefty subscription fee of $158.94!! The company’s customer service then proceeds to tell you that they cannot give you a refund even when you cancel your subscription!!! This is fraudulent, dishonest, and extremely poor customer service!!! I am an honest individual and treat others the same honesty and respect!!! I want to WARN everyone thinking about purchasing this app so the same thing does not happen to you!!!
Buyer Beware of the hidden subscription scam!!!
Buyer Beware of the hidden subscription scam!!!
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Ohne Bestätigung einfach das Abo verlängert
Meine Erfahrung mit Nordletics war leider sehr enttäuschend. Ich habe einem Angebot über 18 € zugestimmt und musste anschließend feststellen, dass über 100 € von meinem Konto abgebucht wurden. Meiner Meinung nach war nicht ausreichend ersichtlich, dass eine automatische Verlängerung zu diesem deutlich höheren Preis erfolgen würde.
Ich habe den Kundenservice um eine Erklärung, die Kündigung und eine Rückerstattung gebeten. Trotz meiner Kontaktaufnahme wurde keine Rückerstattung gewährt.
Ich kann nur empfehlen, vor dem Abschluss eines Abonnements sämtliche Bedingungen und insbesondere die Regelungen zur automatischen Verlängerung und den Folgekosten sorgfältig zu lesen. Aufgrund meiner persönlichen Erfahrung werde ich Nordletics nicht noch einmal nutzen und kann den Anbieter nicht weiterempfehlen.
Ich habe den Kundenservice um eine Erklärung, die Kündigung und eine Rückerstattung gebeten. Trotz meiner Kontaktaufnahme wurde keine Rückerstattung gewährt.
Ich kann nur empfehlen, vor dem Abschluss eines Abonnements sämtliche Bedingungen und insbesondere die Regelungen zur automatischen Verlängerung und den Folgekosten sorgfältig zu lesen. Aufgrund meiner persönlichen Erfahrung werde ich Nordletics nicht noch einmal nutzen und kann den Anbieter nicht weiterempfehlen.
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Response from developer
Thank you for sharing your experience. Subscriptions renew automatically at the full price unless canceled before the renewal date. All pricing and renewal info is shown at checkout. Please email help@nordletics.com with your account and order details so we can review your case directly and assist further.
Extortionate fees
Be very careful what you sign up to. £86 per month!! When I got charged I thought this was for the year not every month. I could have joined a top class gym for less! There are many excellent free fitness apps out there so I wouldn’t recommend.
Fraud
I tried emailing & cancelling as I only ever accepted a 4 week plan. They ignored all communication & took another payment. Now with my Bank to deal. Stay clear, information given in the plan is not worth the initial payment never mind the continuous fraudulent behaviours
Vorsicht, Abzocke mit Abo!
Habe ein günstiges Angebot für 7-Tage für ca. 12€ gekauft, weil ich das mal ausprobieren wollte. Ganz bewusst habe ich alle Verlängerungen des Angebots erstmal ausgeschlagen. Die Informationen sind sehr unübersichtlich dargestellt, sodass es doch zu einem Jahresabschluss über 92,48 Euro gekommen ist. Das hat mich sehr geärgert, zumal mir die Videos mit der Musik, die nicht unterstützend wirkte und mich unter Druck gesetzt hat, nicht gefallen haben.
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Response from developer
We understand how upsetting unexpected charges and unclear information can be. Subscriptions auto-renew unless canceled in advance, which can lead to a longer plan if not turned off. Please email help@nordletics.com with your account and order details so we can look into this and help resolve your concerns.
Theft
Signed up for a trial. It is not good do DELETED app now I am going to police as taking hundreds from my account without consent
Total Scam
Beware of this app. They tricked me into what was sold as a limited trial and then I found out later they’ve been charging me for 3-month subscriptions (this happened twice). I’ve paid them over $300 without realizing it. They offered no reimbursements and I’m now stuck with a stupid app that’s useless (why I didn’t stick with it after trial).
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Scam! Do not join
You sign up for $20 and then they charge you $100. Even though I didn’t use it at all they wouldn’t send me a refund.
Refunds
If I could I would give it less than 1 star. I was charged $105 without being notified and when I contacted the help desk all they could say is sorry and basically telling me I will not get a refund. Thanks for nothing help desk except for taking my money.
Feeling Great
I’m feeling great and having fun here! Classes are good and I’m excited to do them! Who knew these would make such a 🫢🫢 difference so quickly.
Scam - avoid this app!!!!!!!!
No way to cancel the subscription in the app, hidden charges that keep going despite only signing up for a 4 week trial, wish I had read the other reviews earlier! Appalling app design to have no way to cancel payments!!!!!!!’
Défaut d’information et vente forcée
Attention: Souscription sous forme d’abonnement pas clair avec impossibilité de se rétracter ni d’annuler l’abonnement sur l’application. Le plan complet n’apparaît pas à l’achat ce qui induit en erreur sur ce qu’on a acheté. Pas d’information par mail préalable au renouvellement. Vous êtes donc débité sans information et sans moyen de se désengager avant le paiement. Une fois paye, aucune possibilité de se faire rembourser. C’est de la vente forcée. Je n’ai pu résilier mon abonnement que via le service client.
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Response from developer
We’re sorry for the frustration this has caused. Subscriptions renew automatically unless canceled before the end of your term. You can manage your subscription at https://nordletics.com/manage-subscription. For any unresolved issues, please email help@nordletics.com with your account details so we can help.
Basically a scam
The most rudimentary and limited workouts with a terrible interface and poor design. And of course they make it very difficult, complicated and opaque to monitor your account and cancel. In short, everything that is wrong with these social media driven apps. Everyone involved with this endeavor should feel deep shame or, more likely, has none to begin with.
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Literally stole $105
Unreal—I bought ONE 4-week program and they subsequently charged me $105 the next month with no warning nor receipt for the unauthorized purchase! Don’t get involved with them.
Felt scammed
I tried this from an online promotion and then without any warning or ability to cancel in app, I was charged for a full year. Customer service was unhelpful and said that the charge was nonreversible but that I had access for the next year. However, when I try to login, my password doesn’t work and the every reset email results in an error message.
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Subscription can’t be cancelled
Yet another app that screws you over with a commitment to subscribe that you don’t know about and can’t cancel and then they refuse to refund you.
Subscriber beware! $219.99 USD charged to my account after I cancelled the app.
$325 CAD FOR ONE APP?! It’s gotta be able to a lot for that much money (Spoiler Alert: it didn’t do anything for me, aside from upping my cortisol count when I saw the charge).
I cancelled my subscription ->with a confirmation email from the company (which uses different names) and was still charged $325, three months later.
I will let you know here, if they do the right thing and refund me, or not.
I cancelled my subscription ->with a confirmation email from the company (which uses different names) and was still charged $325, three months later.
I will let you know here, if they do the right thing and refund me, or not.
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They charged me after cancellation and refused to refund.
I requested cancellation of my subscription on 6/17. They confirmed cancellation on the same day. 6 days later, I got charged $99. I reached out assuming it was a mistake and asked for a refund. They told me they had only canceled part of the subscription and that they were unable to refund the amount charged. Do not sign up for this app or give them your credit card info. They will continue charging it after you try to cancel and they will not refund the charges.
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