Nordnet User Reviews

Top reviews

Trygg Investering

Jeg føler meg trygg her.

Danish option

Jeg ville værdsætte en dansk mulighed

Ingen kundeservice

Platformen er egentlig fin, men når det kommer til kundeservice skraber vi den absolutte bund i tempo, kvalitet og troværdighed.

diskriminerende

nordnet diskriminerer mod udlandsdansker uden CPR nr, (hvilket i øvrigt er ulovligt).

No landscape mode in 2024

The app is more than 10 years old and still no landscape mode? The competition had it for years. Get to work!

Bring Shareville back

Terrible. Bring the old Shareville back. I am so uninspired to invest with this platform. You had something so valuable but you lost it. Such a shame

Landscape view - Thanks!!!!

For years folks have been asking for landscape view feature when using the app on an iPad, but apparently for totally deaf ears!
Portrait/vertical view is quite OK when using the app on a phone, but super inconvenient when using it on an iPad!
It should be a fairly easy feature to add, so why is no one listening to the requests?
Show more

Response from developer

Thank you for your feedback. We know you're not the only one wishing for this feature, but unfortunately we still don't have good news for you. However, we're constantly developing our web service alongside our app, and actually on the web version you can do many things that are not yet available on the app. You can also use the web version horizontally. Have you tried it on your tablet? How do you like it? By zooming in or out in your browser you can adjust the appearance quite drastically, and also note that you can adjust the compactness of tables by clicking the gear-icon. -Henri

Horrible, just horrible

The UI is like from 2005. The transactions are not executed when the market opens but at who knows what time so I lose money because of them. Absolute nightmare to use. They don’t catch up with modern world requirements for trading.

Horizontal view - Please!

Two years after my first review, I am still waiting/hoping for the possibility of viewing the contend horizontally on a tablet, as it is often frustrating and cumbersome to be stuck with only the vertikal view.

Response from developer

Thank you for your feedback. We know you're not the only one wishing for this feature, but unfortunately we still don't have good news for you. However, we're constantly developing our web service alongside our app, and actually on the web version you can do many things that are not yet available on the app. You can also use the web version horizontally. Have you tried it on your tablet? How do you like it? By zooming in or out in your browser you can adjust the appearance quite drastically, and also note that you can adjust the compactness of tables by clicking the gear-icon. -Henri

Terrible Customer Service. Impossible to retrieve money.

I have been a customer for more than 5 years. Now I want to close my accounts and move my money it becomes impossible.
The customer service messenger service appears to be supported by robots, that can’t answer your question. I’ve had to call internationally several times to find out what the problems are. I first lodged a message to find out why I couldn’t withdraw my money in the start of September. It’s nearly the end of November. There are better platforms that have functioning customer services. Avoid this one.
Show more

Response from developer

We're sorry to hear you've had such a bad experience. International money transfers to/from our platform are indeed quite limited due to measures against money laundering. You need an account at a local bank in order to transfer money: If you're for instance a Finnish citizen, you need a bank account at a Finnish bank in order to move money. -Henri

Bästa slutet att spara på

Bra app som gör det hur enkelt som helst att spara. Har varit kund hos Nordnet i fem år och dem levererar alltid.

English support for messages and notifications

Not enough english in the app

Landscape much?

This app has been out for many many years but still there’s a simple feature or I’d call it a basic function lacking: landscape mode. Why is the iPad app always in portrait?

Response from developer

Thank you for your feedback. We know you're not the only one wishing for this feature, but unfortunately we still don't have good news for you. However, we're constantly developing our web service alongside our app, and actually on the web version you can do many things that are not yet available on the app. You can also use the web version horizontally. Have you tried it on your tablet? How do you like it? By zooming in or out in your browser you can adjust the appearance quite drastically, and also note that you can adjust the compactness of tables by clicking the gear-icon. -Henri

Temmelig skuffet

Hvad jeg først bemærkede efter at have hentet denne app til min iPad var, at man har været for doven til at lave en horisontal version!
Det er de færreste som bruger deres tablets vertikalt, iPad eller andre, og bruger man et eksternt tastatur er det stadig helt tåbeligt da de fleste covers støtter en tablet horisontalt.
Gider simpelthen ikke denne app som synes designet for en telefon og ikke en tablet!
Show more

Anbefales!

Denne såkalte applikasjonen har så mange mangler at jeg orker ikke engang å ramse opp. Nettsiden til Nordnet er mye bedre. Applikasjonen er laget kun for reklamens skyld, en app bare for å ha en app.

Edit: i år 2022 er applikasjonen vesentlig mye bedre. Det aller meste er nå plass. Slik den er nå ver.16.6.00, så velger jeg å øke fra 1 stjerne til 4 stjerner.
Show more

Response from developer

Hej, Vi udvikler vores app løbende og tager meget gerne imod feedback til forbedringer fra vores kunder. Som du selv skriver, kan man på nuværende tidspunkt se og foretage sig mere på vores hjemmeside.

The experience is broken

Every time you use the app to set up an Aktiesparkonto, you cannot go into details for suggested Fonds without restarting because there is no way to go back. You can only close and have to start from the beginning. Then when you do finish it, it doesn't save it. I've tried setting it up3 times, every time I refresh it hasn't saved.
Show more

Best app in Nordics!

Best app in Nordics!

Stealing money

Awful service, they accept deposit and don’t let you catch out without any reason. Then user should run around support and ask why. See no point in working with service which can just steal your money

Virkelig godt og billigt

Virkelig godt, nemt og billigt.

Response from developer

Hej MadsEV, Tak for din gode feedback. Vi er meget glade for, at høre at du er glad for vores app.

Super expensive and no customer support

You use this app for trading ( particularly North American stocks) and at the end Nordnet will be making more money than you.
Customer support is super slow through email and does not give any useful feedback to your problem. Phone call? Good luck, you will spend days in que

Overall, I will not recommend to anyone,
Show more