Northern Bank Mobile Banking User Reviews

Name: Northern Bank Mobile Banking
Rating: 3.8744 (207 reviews)

Northern Bank Mobile Banking

Northern Bank & Trust Company

💰 Finance

What users say

Summarized from real user reviews of Northern Bank Mobile Banking. Based on 207 reviews and a 3.9/5 average, it highlights the 2 positives and 8 negatives reviewers mention most about this Finance app.

Positive things

💡Thoughtful upgrade
💡Modern layout with account grouping

Negative things

🐛Inefficient and slow
🐛Features don't open properly on app screen
🐛Delayed transaction visibility
🐛Small bill pay screen, hard to see
🐛Loss of card controls
🐛Confusing interface
🐛Mobile deposit issues
🐛Constant login errors

Top reviews

Most Recent Highest Rated Lowest Rated

Generally works well

It’s too bad that it isn’t responsive when doing bill pay.

W_A_L

4 months ago

Lots of recent improvements

Just signed in for the first time in a while and was able to add my mortgage from Rocket Mortgage in no time.

Skacore99

4 months ago

Response from developer

We appreciate your feedback. We are happy to hear that you like using the new version.

Great App

Use to use

Kekausa

7 months ago

Excellent

I love bank so friendly there systems are so security protected they keep on time updates to their clients

Steverich Andrew

7 months ago

Perfect App!

Easy to use for all my banking needs.

AJCollector

7 months ago

John Santoro

Excellent place to do my financial business.Very pleased.👍

JR51278

8 months ago

Not so please with new landing page

I liked it better when it opened to the groupings rather than needing to select a favorite account. I miss seeing the groups when I select see all accounts. Otherwise, it works great.

IAmMe,URU

8 months ago

Response from developer

Thank you for the feedback. Please reach out to our Customer Support team at 800-273-6908, Option "0" or send us an email at ContactCenter@NBTC.com to help you with your settings.

Best in Class

I’m blown away at how intuitive and easy to use this app is. It’s like the big bank apps, but without all the ads and clutter. Never expected something this good from a community bank.

McLovin72

8 months ago

Response from developer

We are happy to hear you find the app helpful. If you have any other feedback, send us an email at ContactCenter@NBTC.com. Thank you very much for partnering with Northern Bank.

Customer

Great app. Very easy to use. Makes all my banking chores simple.

CPBob1

8 months ago

Burdensome

If you have to reset your password, you have to receive a call with your two factor authentication code. You can’t receive a text message. It is not convenient in quiet locations to receive a phone call and have to audibly listen - possibly on speaker — while you look at your phone to type the code. Sometimes you have to listen twice if you don’t switch fast enough between the phone app and the bank app.

SlagingRue

9 months ago

Info accurate and fast

Can reliably access my information quickly and efficiently

John from NH

9 months ago

Response from developer

We are happy to hear you find the app helpful. If you have any other feedback, send us an email at ContactCenter@NBTC.com. Thank you very much for partnering with Northern Bank.

Great

Great app

lucianacalvin

10 months ago

Forever customer

Truly a cutting edge financial resource and totally committed staff, officers and family. Making Northern Bank & Trust unique in providing highly personalized experiences in every respect.
An integral part of the Woburn community. THANK YOU 🍀🌟✨💫

EJC III

10 months ago

Response from developer

We are happy to hear you find the app helpful. If you have any other feedback, send us an email at ContactCenter@NBTC.com. Thank you very much for partnering with Northern Bank.