One of the worst apps I have ever used
No functionality. Everything glitches, and it keeps taking you back to the booking page. Terrible app
This app is amazing
It’s a bit slow but we love ncl ships and we are sailing in the viva in August the app is very easy to use and it’s good for people that struggle using modern technology
Cruising to the next destination
Professional app, easy to use, very user-friendly
Easy to plan trip
Love the app. There are 7 of us and was so easy to plan excursions and restaurants to please everyone.
Parfaite
Très bien structurée pour anticiper ma croisière et planifier
Easy so far
Relatable and understandable
Cruzin
My 4th cruise and I love how easy it is to set everything up for the trip.
Very poor
We had a small package for WiFi and you have updated the
App half way through up the update is taking 10 minutes so far This is bad
App half way through up the update is taking 10 minutes so far This is bad
Easy to navigate
The NCL App makes vacationing so much easier. Everything is in one app: the itinerary, the excursions, the purchases….. Thank you for helping make our cruise seem less and enjoyable
Worst app ever
I’d prefer to rate this 0 stars. Nothing works and there’s always an error message when trying to load any reservation / cruise itinerary details. NCL needs to invest in a better web and app team as both are horrible.
Vegan
I’m Vegan and it’s just mind blowing to me that you don’t have a vegan menu as other cruise line do.
Love NCL
We’ve cruised with Norwegian twice on the Joy & Bliss. We’re going again in 5 days to Alaska. All employees on board have been nice and accommodating if needed, we’ve rarely needed anything. Don’t forget to washi washi those hands.
Dysfunctional without Ship WiFi
I took Norwegian Breakaway recently. The ship was lovely, but the app would glitch and lag frequently if I was not connected to the limited time WiFi on board. There was also no free messaging feature on the app, unlike some other cruise lines. Boo.
Horrible
Doesn’t keep track of your reservation and it’s not user friendly. I had to input my reservation so many times.
Login trouble
Worked great for me, primary user, but when my wife went to log in with our reservation number, it says no reservation found. So currently she can’t use it. Anyone know the work-around?
GONE DOWNHILL BIGTIME
Don’t book a cruise until you read this! I booked a cruise months ago but didn’t realize that is was not a closed loop cruise. Today I went to cancel this cruise and was told that I would lose all of my deposit unless I booked another cruise which never in the past had happened. They never ever charged to cancel if you were outside of the 100 days and I was. Well I went looked at the cruises and called them back with the new cruise information and they then told me that there was $300 change fee! I told them keep my deposit that I was not going to book a new cruise. I then told them to cancel the other two cruises that I had booked in 2027 as well. What is going with this cruise line. If you are going to book a cruise with them MAKE SURE THAT YOU ARE GOING BECAUSE ANY DEPOSIT NO MATTER WHEN YOU CANCEL IS THERE MONEY! I will never cruise with them again!!!!
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Everything you need at your fingertips
The app is AMAZING, but please change the logo back to blue!! Black is so ugly.
Good but cannot use without wifi
As our schedule and activities are on that, it would be easier if we could go through it without wifi.
No in-app chat
No in-app chat like other cruise lines. Nickel-and-dime you with everything and the “Free at Sea” is a joke with their WiFi stipulations — worst cruise experience yet. Families and groups beware without being able to efficiently communicate without getting gouged by extra charges.
Music
honestly they need more music on the second floor like built in speakers or something because it’s very very quiet
