Norwegian Cruise Line User Reviews

Norwegian Cruise Line
Norwegian Cruise Line
Norwegian Cruise Line®

Customer Experience

Positive experience38.5% of reviews
Neutral10.0% of reviews
Negative experience51.5% of reviews

~ Based on 842 written reviews from the US App Store.

What users say

Is Norwegian Cruise Line Safe?

Norwegian Cruise Line appears safe based on user ratings. AppsHunter Safety Score for Norwegian Cruise Line is 96/100.

This assessment is based on 201,145 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 201,145 App Store ratings for Norwegian Cruise Line.

Is Norwegian Cruise Line Legit?

Norwegian Cruise Line appears to be a legitimate app. AppsHunter Legitimacy Score for Norwegian Cruise Line is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Clair, net et précis !

Facile d’utilisation et très bien détaillé! Merci

The most Wonderful cruise in the world

Food 5 star🌠🌠🌠🌠🌠
Entertainments: 5 star🌠🌠🌠🌠🌠Activities: 5 star🌠🌠🌠🌠🌠
Games: 5 star🌠🌠🌠🌠🌠

traveling

the best

Great app

Great easy app to work with. Shows all info needed for my next cruise!

broken

Broken - I understand that they are a smaller organization but they should invest in getting a couple of app programmers to make it work appropriately - how many times can I get "Something Went Wrong" during online check-in? Apparently forever times 😄

NCL get it together with your app

I love NCL, however the app sucks and has sucked for years. PLEASE NCL throw this one away and start over.

Not even Close

This app is nothing close to MSC app. NCL needs to learn from MSC and copy it.

Wifi

In your app you should have a section for texto on bord in all time during the cruise between all the residents.

Can only access onboard

You cannot access any features when you are not on the ship’s wifi. So, if you want to read about your excursion at all when you’re off the boat, you cannot see it. The app would be good, if you can access it the whole duration of your vacation, but you cannot. You can only access it on the actual cruise ship.
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WiFi

Why are we paying for WiFi! How many different plans are there?
Ridiculous!

Very bad app

This app sucks. So many times I’ve had to use the web version. Why have an app if it doesn’t work?

The app is ok

The app could be better if you could do everything within the app. When you need to make a payment, you have to be redirected to the webpage and you have to sign in again. It would also be nice if you could search cruises from the app.

Love Norwegian

We have been cruising with Norwegian for a couple of years now . We don’t look any where else for our time on the water! All of the staff are very friendly and all do their Best to make things
Wonderful! We have been able to invite our extended family and share our ship ticks to pay their down payment s! Every little bit helps!
Thanks for being the Cruise-line We want to Sail with!
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Langage

Mettre la possibilité du français

DJ wǒrtiz

Useful and simple to navigate.

NCL app

Sometimes difficult to find things but may be country differences....

Summer fun

I can’t wait to set sail on the NCL lunar

Literally just why???

Would you like to review the app while you’re at lunch at your stop? That’s too bad!! You have to be on ship wifi! Why????? Who knows! Would you like to use the app on the ship?? Too bad!!! The WiFi doesn’t work. You could just let me use the app. You could but you choose not to for absolutely no reason. This is so unnecessary and insane. Wanted to look at excursions but you clearly don’t want my money. -1000/10. Just let me use the app.
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Easy access to plan

This app makes it easier planning and keep track of your vacation plans, both before and during your cruise.
Also love the count down in the app.

Room for improvement

A countdown timer added to the days remaining would fun.