Novelmates User Reviews

Novelmates-Best Stories&Novels
Novelmates-Best Stories&Novels
HK IReader Technology Limited

Customer Experience

Positive experience7.0% of reviews
Neutral0.9% of reviews
Negative experience92.1% of reviews

~ Based on 1,062 written reviews from the US App Store.

What users say

Is Novelmates Safe?

Novelmates-Best Stories&Novels appears mostly safe based on user ratings. AppsHunter Safety Score for Novelmates is 82/100.

This assessment is based on 4,386 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.1% of ratings point to a safe experience
0.9% of ratings suggest some concerns
22.0% of ratings point to a risky experience

~ Based on 4,386 App Store ratings for Novelmates.

Is Novelmates Legit?

Novelmates-Best Stories&Novels appears to be a legitimate app. AppsHunter Legitimacy Score for Novelmates is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

Makes it incredibly hard to cancel a subscription.

scam

the app is a scam and does not allow you to stop the subscription without interference from your bank. the 5* review is fake as you can tell by the overly emotional and sassy tone it is drfinitely one of them writing it, please do notttttt subscribe!! its a scam, youre gonna get scammed.

Scam/fraud

This app had mislead me and charged way more than the amount I agreed on. It’s been charging me multiple times a week for 14.99 and there is no option to cancel subscription in the app or through my Apple Store. I have reported this app. Be aware. ZERO stars.

SCAMMERS

So I signed up for this free subscription and then I got a new phone and I tried to log into my account and I absolutely could not log into my old account! And I did everything I could to try and get into an old account! And I couldn’t and they just kept charging me and charging me and I kept reaching out to the email people and I reached out to the app and it’s been an ongoing fight with them trying to get my money back. They said they’re finally gonna stop charging me… but it’s added up to a total of like a little over $200 that they have taken from me!! and they absolutely will not help me with a refund! When I have no access to their subscription! Never used it nothing. Zero helps with anything. Not even offering free service to the app just a seven dollar refund which isn’t even the full price of the subscription. They charged me every week for..
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Interesting stories

Enjoy the different genres

Worst Rip Off Ever

Poorly written stories for way too much money. They offered a cheaper renewal rate but it was only for one week then they charged the regular rate that I stupidly assumed was a monthly rate. Read the subscription carefully. I have learned my lesson to pay better attention to how much I’m paying for something. Especially for something so below average. Horrible app.
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Do not sign up

They will charge you before your renewal date and refuse refunds. I will be disputing this and reporting the app.

SCAM - DO NOT DOWNLOAD!

Do not download this app it is a scam! 0/5

They took an initial payment of 37p and then proceeded to take random amounts for a further three months totalling over £150. Not once did I sign up for a subscription and the cancellation process with not straight forward or user friendly. Terrible app and awful service, please avoid!
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SCAM APP

DO NOT GET THIS APP AT ALL COSTS. We have all been scammed after getting a free trial. They unknowingly charge you weekly and then it turns into daily charges.

WONT STOP CHARGING ME

Cancelled months ago and still keep getting charged after submitting many claims to cancel subscription/account

DO NOT USE

Awful App, will charge you £12 weekly. Cancelling account impossible. Instructions for closing they advertise do not work! AVOID!

Wtf

So it clicked the option for 22p a week charge, I’ve now been charged 14.99 dollars and there’s no clear options to cancel the vip membership, very poor design layout

Interesting

Mouth watering book

DO NOT SUBSCRIBE

I got this app originally to test it and I done the subscription. However, trying to cancel the subscription is impossible without going through your bank. After the first time I tried to cancel the app then took a payment DAILY which I’m now having to try and dispute to get my money back. The way the app has done this “subscription” it doesn’t show as one in Apple, iTunes or my bank making it rather difficult to stop the payments from coming out.
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Scam app

Did the 29p trial and cancelled my subscription, they’ve continued to take money from my PayPal account, had to contact PayPal to get it refunded and then blocked from being able to take anymore money from my account,

Scammers! Paid and no service

BEWARE!! I paid for a weekly subscription through my Apple account and I didn’t link. I have sent them 6 screenshots showing I have an active subscription and they are refusing to help me! All they do is tell me how to unsubscribe or ask for the same information all over again. Thank goodness it is only $3 I am out, just shows tho, if they’ll do this to someone over a few dollars, they’ll do it over something higher.
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Horrible

They never get back to you. I can’t even cancel my subscription! They make it difficult! I now have to change banks just to stop the payments to something I don’t even use!!! Do not download this app!!!!

Recurring charges

I used this app one time and ended up not liking it and now they keep charging my account even though there was no subscription and I got a new card. Beware of this app!!

This app is a scam

This app tries to sign you up for a subscription but they sneakily try to push off platform so that you can’t control cancellation through the App Store, presumably so they can jack up the price and charge outrageous amounts while making it difficult to cancel.

WARNING!

Do NOT try their “cheap subscription” first; they charge 0.47 cents for the first few days, then try to bill you $14.99. Second, attempting to cancel is a big headache and hassle. They won’t let you cancel no matter how hard you try, so you end up having to block payments.