Novelmates User Reviews

Novelmates-Best Stories&Novels
Novelmates-Best Stories&Novels
HK IReader Technology Limited

Customer Experience

Positive experience6.8% of reviews
Neutral1.0% of reviews
Negative experience92.3% of reviews

~ Based on 1,049 written reviews from the US App Store.

What users say

Is Novelmates Safe?

Novelmates-Best Stories&Novels appears mostly safe based on user ratings. AppsHunter Safety Score for Novelmates is 82/100.

This assessment is based on 4,321 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.8% of ratings point to a safe experience
0.9% of ratings suggest some concerns
22.2% of ratings point to a risky experience

~ Based on 4,321 App Store ratings for Novelmates.

Is Novelmates Legit?

Novelmates-Best Stories&Novels appears to be a legitimate app. AppsHunter Legitimacy Score for Novelmates is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

DO NOT SUBSCRIBE

I got this app originally to test it and I done the subscription. However, trying to cancel the subscription is impossible without going through your bank. After the first time I tried to cancel the app then took a payment DAILY which I’m now having to try and dispute to get my money back. The way the app has done this “subscription” it doesn’t show as one in Apple, iTunes or my bank making it rather difficult to stop the payments from coming out.
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Scam app

Did the 29p trial and cancelled my subscription, they’ve continued to take money from my PayPal account, had to contact PayPal to get it refunded and then blocked from being able to take anymore money from my account,

Scammers! Paid and no service

BEWARE!! I paid for a weekly subscription through my Apple account and I didn’t link. I have sent them 6 screenshots showing I have an active subscription and they are refusing to help me! All they do is tell me how to unsubscribe or ask for the same information all over again. Thank goodness it is only $3 I am out, just shows tho, if they’ll do this to someone over a few dollars, they’ll do it over something higher.
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Horrible

They never get back to you. I can’t even cancel my subscription! They make it difficult! I now have to change banks just to stop the payments to something I don’t even use!!! Do not download this app!!!!

Recurring charges

I used this app one time and ended up not liking it and now they keep charging my account even though there was no subscription and I got a new card. Beware of this app!!

This app is a scam

This app tries to sign you up for a subscription but they sneakily try to push off platform so that you can’t control cancellation through the App Store, presumably so they can jack up the price and charge outrageous amounts while making it difficult to cancel.

WARNING!

Do NOT try their “cheap subscription” first; they charge 0.47 cents for the first few days, then try to bill you $14.99. Second, attempting to cancel is a big headache and hassle. They won’t let you cancel no matter how hard you try, so you end up having to block payments.

Sketchy, Scam app

BE CAREFUL

I accidentally clicked the subscribe button while trying to figure out how to cancel my one week subscription and it automatically charged my PayPal $70 for an annual subscription, I didn’t even get a chance to select that I don’t want to proceed with the purchase or some sort of confirmation through the app. Just a notification from PayPal that I was charged. Never experienced that on another app before. There has always been a checkout screen after a button is clicked.

And they gave me some BS reason about why they can’t refund me because of the books I read during my 1 week subscription “have been added to your account have become your assets.” And they don’t “have the authority to remove them”

Make it make sense.
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This app sucks

the bad reviews I just read I have to agree…
They kept charging every week for being subscribed but when you go into subscription your not even subscribed. And even if you have deleted your account the app is still charging you ….
I had to email them and call my bank .

DO NOT DOWNLOAD

They say it is a weekly charge and you can cancel the subscription if you don’t like the content. Most of it is strange AI stories, but when I went to cancel, they had charged me at 4 days and insisted there was nothing they could do about it. Still waiting for my refund!!

Fake Advertising

I saw it on TikTok it said read for free click and download the app, it was a lie I had to pay just to be able to read, not happening don’t download!!!

If you want to not be able to cancel the subscription …get the app

So I haven’t used this app in a couple weeks. Yet some how my account keeps getting charged as if I use it. IT IS RIDICULOUS the app its self is not bad, the stories are great. I WILL NEVER USE AGAIN EVER .

WILL CONTINUE TO CHARGE YOU AFTER CANCELLATION

I had submitted a cancellation numerous times and they still will charge my card!!

Scam (Wish I could give 0 stars)

Forces you to pay to read. Ads pop up non stop and tries to make you watch ads for “points”. Don’t download

DONT SUBSCRIBE

I’ve canceled my subscription four separate times and it still taking money out of my account. I tried asking for the help but they didn’t do anything

Scam

They took $21 from me when I even deleted account? Like how does deleting account not cancel the subscription?

THIS APP OS GENUINELY SO CHEEKS

It wants you to watch about 50 ads per day just to read 2 chapters of a mid story and even when you do that most of the content is behind pay walls in which the subscription terms are misleading offering a first time 1 week subscription for ¢30 which changes to $15 per week after the first one and the stories have the audacity to be bad in addition to that just take the app down bro so serious it’s horrible ☠️
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SCAM!!!

A 74p one time payment has cost me nearly £200. They have done a hidden subscription and taken over £10 out of my account every week for months - finally managed to stop the payments via my bank however it is impossible to contact them for a refund. Customer service is an absolute joke - don’t do it, not worth it. How this is still an available app is incomprehensible to me! Con artists
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Macht kein Abo

Trotz Kündigung und ständigen Kontakt mit dem Kundensupport werden dir jede Woche Beiträge abgebucht! Sie werden mit kleinen Beträgen und dann hast du ein Problem. Schlimmstenfalls musst du deine Karte sperren lassen und eine neue beantragen.

scammers

this company show the memberships cheap at first so when people buy it they can keep trying to take money out your account every day with different prices. THEY ALSO DONT LET YOU CANCEL THE MEMBERSHIPS SONOE I HAVE TO GO GO TO THE BANK!!