Should have checked the rating
Response from developer
Hi, we're truly sorry you feel this way and we understand your frustration. Our platform is designed to offer a structured, guided experience rather than scattered free content, but we hear your feedback. Please reach out to us at support@nowyouknow.io and we'd love the chance to make this right for you personally. The Now You Know Team
Great customer service!
Response from developer
Thank you so much. Comments like yours truly make our day. We're always here to help and we're so glad we could sort things out quickly for you. If you ever decide to give the platform a proper try, we'd love to have you, and we think you might really enjoy it! The Now You Know Team
Scam or at best, sneaky
Response from developer
Hi Katy, thank you for sharing your experience. We're truly sorry for the frustration and we understand why this felt unexpected. Renewal details are outlined at checkout, but we hear your feedback about communication and are always looking to improve. We'd love to help make this right. Please reach out to us at support@nowyouknow.io and we'll take care of you personally. The Now You Know Team
Didn’t order - got charged.
Response from developer
We're truly sorry to hear this was your experience, and we want to make it right. An unexpected charge is absolutely something we take seriously and we'd love the opportunity to look into this for you personally. Please don't hesitate to reach out to us at support@nowyouknow.io. We promise we're here, we're listening, and we'll do our best to resolve this as quickly as possible.
Scam
Response from developer
We're sorry to hear about your experience. We understand how frustrating it can be when a subscription isn't what you expected. Our subscriptions renew automatically according to the plan selected at checkout, and they can be canceled at any time through your account or by contacting our support team. We'd be happy to review your account history and investigate what happened. Please reach out to us at Support@nowyouknow.io with the email address associated with your account, and we'll be happy to look into it and assist further.





