Now You Know User Reviews

Customer Experience

Positive experience11.7% of reviews
Neutral1.7% of reviews
Negative experience86.7% of reviews

~ Based on 60 written reviews from the US App Store.

Is Now You Know Safe?

Now You Know: Learn & Grow does not appear safe based on available data. AppsHunter Safety Score for Now You Know is 47/100.

This assessment is based on 30 user ratings, with an App Store average of 1.6/5.

Safety Analysis

13.3% of ratings point to a safe experience
0.0% of ratings suggest some concerns
86.7% of ratings point to a risky experience

~ Based on 30 App Store ratings for Now You Know.

Is Now You Know Legit?

Now You Know: Learn & Grow appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Now You Know is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great customer service!

Not sure how it happened( possibly kids using my phone) but I ended up with a charge from this app on my bank account. At first I panicked because I did not see anywhere in the app to get help but then I saw a link in an email from the app. This lead me to an email address. I simply sent an email briefly explaining my situation and how I would like for it to be corrected. I am in complete shock because within mins the request was granted !!! That is some amazing customer service!!!!
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Response from developer

Thank you so much. Comments like yours truly make our day. We're always here to help and we're so glad we could sort things out quickly for you. If you ever decide to give the platform a proper try, we'd love to have you, and we think you might really enjoy it! The Now You Know Team

Scam or at best, sneaky

I’ve been getting charged for this quarterly and have never used it past the initial download of the app. I had absolutely no idea I was still being charged after months until my husband just asked what the $50 charge for a skill-a-week subscription. I had to dig and dig to figure out what I was being charged for. I received no emails or texts about upcoming charges or renewals. That seems incredibly sneaky, underhanded, and dishonest to me. I’ve canceled, and I expect I won’t be charge any more, but I’m still out the $140 from the past 6 months I have already been charged for a nap I NEVER used.
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Response from developer

Hi Katy, thank you for sharing your experience. We're truly sorry for the frustration and we understand why this felt unexpected. Renewal details are outlined at checkout, but we hear your feedback about communication and are always looking to improve. We'd love to help make this right. Please reach out to us at support@nowyouknow.io and we'll take care of you personally. The Now You Know Team

Didn’t order - got charged.

Not worth the hassle

Response from developer

We're truly sorry to hear this was your experience, and we want to make it right. An unexpected charge is absolutely something we take seriously and we'd love the opportunity to look into this for you personally. Please don't hesitate to reach out to us at support@nowyouknow.io. We promise we're here, we're listening, and we'll do our best to resolve this as quickly as possible.

Scam

I signed up and cancelled minutes later when I realized that it was only an app (no mailing of products included). They still charged me $19 and then charged me $49 every 3 months without me knowing. It was so hard for me to find their website (since I saw it in an advertisement on FB and their PayPal auto charges kept coming with an incomplete website/no other info). I found another “now you know” website and wrote them incase they are the same people but they simply replied saying I was at the wrong website. Thankfully I was able to spot the repeated charges the third time and desputed those charge for those two. Unfortunately I didn’t get the first charge back. I guess that’s how they got their money from me.
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Response from developer

We're sorry to hear about your experience. We understand how frustrating it can be when a subscription isn't what you expected. Our subscriptions renew automatically according to the plan selected at checkout, and they can be canceled at any time through your account or by contacting our support team. We'd be happy to review your account history and investigate what happened. Please reach out to us at Support@nowyouknow.io with the email address associated with your account, and we'll be happy to look into it and assist further.

Scam Alert

Definitely a scam, no access and no way to cancel subscription. I have to go through my bank to resolve the issue because I’ve attempted to cancel with no success.

Response from developer

We're sorry to hear about your experience. This is not the experience we want anyone to have. Our support team is always happy to help with account access or subscription cancellations. If you haven't already, please contact us at support@nowyouknow.io with the email address associated with your account, and we'll look into your case as quickly as possible. We'd appreciate the opportunity to resolve this for you.

Scam & provides NO supplies. Far too expensive

This app feels incredibly scammy so do yourself a favor and beware. I fooled myself thinking this app would be useful. It basically gives you basic instructions and NO supplies so you’re paying $50 to learn something Google and YouTube can teach you for free. When you try to cancel your subscription, the developer made sure it was impossible to find and then made the email to submit your support “ticket” fake so you get an error every time. Not to mention the app then tried 3x to beg me not to cancel and delay the subscription. FYI they DON’T send you any payment reminders and will just bill you. Do yourself a favor, avoid at all costs. This person knew exactly what kind of app they were building.
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Amazing way to find where your individual talent lies.

This app is an amazing way to discover where your talents are. The videos are short, engaging, informative and fun. The more you check in and complete videos, quick quizzes or the entire skill set the more badges you earn. Especially completing skills you will earn that skill certificate and put all that was learned into real practice. Each week is presented with 7 new skills to learn. Love this app!! Enjoying learning new skills!
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Response from developer

Thank you so much for your wonderful review! 💛 We're thrilled to hear you're enjoying discovering new talents and making the most of the learning experience. It's great to know you're finding the lessons engaging and the badges and certificates motivating. We truly appreciate your support and can't wait to keep bringing you even more skills to explore. Happy learning! 🌟

AI Generated, Clearly

… which makes me wonder what data they are gathering and their intentions. They keep you on the hook for a stupid, random skill, once a week which is concerning. Their skills are not interest based, nor taught by any actual teacher, rather generated by the same AI voice and photos. A quiz is required which clearly is a psych profile, and of course I responded inaccurately. A writer friend of mine responded differently but we both received the exact same skills. I’m sorry, but I am over 20- who the heck wants to make a frog cookie and decorate it worse than Martha would? Don’t bother paying for this- research their skills and find the sites they took them from- give those sites and instructors the credit they deserve. Based in Israel, I really expected more… karma has their address. Apple you need to step it up on the AI game… guess we all need to see the new AI doc.
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Response from developer

Hi, Thank you for taking the time to share your feedback, even though we're sorry to hear about your experience. We want to address a few things directly. The quiz exists solely to help us match each user with the most relevant skill for them. We do not store, collect, or use any personal data beyond that. Your privacy is something we take very seriously. All of our content is original and produced entirely in-house by our own team. We have not taken content from any other site or instructor. Our personalization system is designed to match each user with the most suitable skill for them, and we're continuously refining it to make that experience even better. We're genuinely sorry the platform didn't meet your expectations. If you'd like to share more about what didn't work for you, we'd love to hear from you at support@nowyouknow.io. The Now You Know Team

Can’t access acct and can’t cancel

Beyond frustrated. Been trying to cancel my subscription with zero luck. I can’t get into my acct - you send me a code, I enter it and the screen freezes. I’ve emailed multiple times and get no response. You continue taking my money. I want this resolved immediately - cancel my subscription.

I love this app

The way it’s set up is easy to learn new skills! I can’t believe how many skills I have learned how quickly. Thank you from the bottom of my heart❤️! I thought things like this would be very difficult but nope, not at all! This app has broadened my world 🌎

Response from developer

Thank you so much, Nikki 🌟 Comments like yours truly make our day. We built Now You Know to make learning new skills feel approachable and fun, and it means the world to hear that it's doing exactly that for you. Keep exploring and enjoy every new skill!

Scam

Do not even download this junk. Will charge you 50 for absolutely nothing. I want my refund!

Response from developer

We’re very sorry to hear about your experience and understand your frustration. That’s definitely not the experience we want anyone to have. Please reach out to us directly at support@nowyouknow.io with the email associated with your account so we can review the charge and help resolve this for you as quickly as possible.

Don’t do it

I thought I would try it for the three months and paid $20. I did not want auto renewed but I was charged a $50 auto renewal fee this month. I’ve emailed three times about a refund and the problem is still not resolved. I wouldn’t recommend this to anyone.

Response from developer

We’re really sorry for the frustration and disappointment this caused. The membership is a recurring subscription that renews automatically after the initial 3-month period unless canceled beforehand, but we completely understand how this could have been confusing. We also apologize if you felt your previous emails were not properly addressed. Please contact us again at support@nowyouknow.io, and we’ll be happy to review your account and help resolve this properly.

Unable to cancel in the App

Terrible app. I do not feel this is helpful and I tried to cancel and delete my account and was unable to. The help screen is not helpful. Tried to send an email and it says my login is incorrect which is not true. Not sure about this app. Very very sketchy.

Response from developer

We’re really sorry to hear about your experience. This definitely isn’t the experience we want for our users. Account access and cancellation should be simple, and we’d love the chance to help resolve this for you. We’d also really like to investigate what went wrong so we can improve the experience moving forward. Please reach out to us at support@nowyouknow.io so we can look into the login and cancellation issues directly.

Don’t install this app

I don’t have account with this app, and they took my money . Don’t not install this app

Response from developer

We’re really sorry to hear this. This is absolutely not the experience we want for our users. It’s possible the subscription was started accidentally or with a different email address, and we’d really like the chance to help resolve this quickly for you. Please contact us at support@nowyouknow.io and we’ll help investigate the charge and cancel anything active as soon as possible.

Scam

This app is a total scam. Impossible to stop, change or delete due to inactive buttons on site so you can’t move forward to cancel

Response from developer

Hi, we’re really sorry to hear this, that’s definitely not the experience we want for our users. Our cancellation process should be simple and accessible, so it sounds like something didn’t work as expected on your end. We’d really appreciate the chance to look into this and fix it for you. Please reach out to us at support@nowyouknow.io, and we’ll help you cancel your subscription and make sure everything is resolved as quickly as possible.

AVOID AT ALL COSTS

I canceled my subscription and deleted the app. I was still charged TWICE totaling $100. I have to redownload the app and log in to figure out what was going on. Incredibly dishonest and unprofessional. App wasn’t even worth it in the first place. Zero stars. Do better

Response from developer

Hi, we’re really sorry to hear about your experience, that’s definitely not how things should feel. It sounds like there may have been an issue with either a duplicate charge or the cancellation not being completed properly, and we completely understand how frustrating that is. We’d really appreciate the chance to look into your case and make this right. Please reach out to us at support@nowyouknow.io, and we’ll review everything carefully, assist with refunds where needed, and make sure this is fully resolved for you.

Massive scam

I paid for access but now keep getting billed for more amounts than I signed up for. Seeing other reviews just makes me convinced this is a huge money grab and another crooked rip off. I’ll be contacting my credit card.

Response from developer

Hi, We’re really sorry to hear this and completely understand how concerning this must feel. That’s definitely not the experience we want for you. We’d really appreciate the opportunity to look into this together and clarify everything for you. Please reach out to us at: support@nowyouknow.io, and we’ll review your account, explain any charges, and help resolve this as quickly as possible. We’re here to help and make sure everything is handled fairly.

Buy before trying?

I hate to buy anything that I can’t test drive first.

Response from developer

Hi, We completely understand where you’re coming from. While access to the platform does require an initial payment, we offer a **30-day money back guarantee** from the first payment, so you can try it risk-free and request a full refund if it’s not the right fit for you. If you have any questions or need help, feel free to reach out to us at: support@nowyouknow.io we’re always happy to assist 😊

Why the change of how the app worked??

This app was great previously, allowing you to ‘unlock’ new skills every week automatically while still allowing you to try previous weeks’ skills whenever you wanted. Now skills are time limited, only available for a certain number of days. I want a library of skills that I can come back to, to try whenever I want, not open the app and not know what will be there for me to choose from. Disappointed with this ‘upgrade.’
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Rip Off

I have paid $53 and received zero information, supplies, emails from this company. Ugh

Response from developer

We’re sorry to hear this, that’s definitely not the experience we want you to have. After signing up, you should receive access to your learning dashboard along with emails to help you get started, so it sounds like something may have gone wrong. It’s possible the emails landed in spam/junk, or that there was a typo in the email address during signup. Either way, we’d be happy to check this for you and make sure you have full access to your account. Please reach out to us at support@nowyouknow.io with the email used for the purchase, and we’ll locate your account and help you get started right away.