Waste of money
Even after paying for Premium, my profile traffic remained extremely low, and I barely saw any increase in engagement. Later, I received calls from their sales representatives pushing me to upgrade again to a VIP membership, claiming THAT would finally put my profile in the spotlight and help connect me with potential matches. That raises a serious question — if Premium doesn’t provide proper visibility, then what exactly are users paying for in the first place?
Another disappointing feature is ShaadiLive events. I joined multiple events, waited for hours each time, and still wasn’t connected with a single person. Either the system is poorly designed, or the matching algorithm simply doesn’t work as advertised.
What’s even more frustrating is the number of fake/scammer profiles on the platform. Multiple suspicious accounts reached out to me, started conversations, and later disappeared — most likely because they were eventually banned after being identified as scammers. But what about genuine users like us? We waste our time, energy, and emotions interacting with these fake profiles while the platform fails to properly prevent scammers from creating accounts in the first place.
At this point, it feels less like a matchmaking platform and more like a continuous upselling business model where users keep paying for “better visibility” without seeing real results or proper user protection. Very disappointing experience overall.
Scammers no 1
issues when trying to edit profile
Response from developer
Hi there, we would like to have a word with you so that we can understand and address the issues faced by you. Please reach out to us on app.help@shaadi.com so that we can do the needful!!
No girls
Third class app with no sense of propriety.
This app is suitable for chapri and auto wall as.
NO GIRLS here
Don’t waste your time
App not working
I am not able to edit my profile since 6 months and all they tell is to update app which is already updated still there a glitch that i cant even add or del pics or change bio nothing
Its like they have disabled that function for me
All they do is call n ask to join premium
Despite of being on nri shadi I get requests from all sort of weird people not matching any things that I specified
Response from developer
Hi , we would like to have this checked and resolved. Please reach out to us on app.help@shaadi.com with your profile details so that we can assist you further!!
Same
Response from developer
Hi Jaya, we would like to have a word with you so that we can understand and address the issues faced by you. Please reach out to us on app.help@shaadi.com so that we can do the needful!!
Full of glitches!!!
Response from developer
Hi there, we would like to have a word with you so that we can understand and address the issues faced by you. Please reach out to us on app.help@shaadi.com so that we can do the needful!!
Not supported iPhone 15
Response from developer
Hi there, we regret the inconvenience. We have checked and you should not be facing any issues. Request you to try reinstalling the app and then check. If issue still persists, please reach out to us on app.help@shaadi.com so that we can check further.
App is laggy
Response from developer
Hi , we would like to have this checked and resolved. Please reach out to us on app.help@shaadi.com with your profile details so that we can assist you further!!
Scam Alert
Response from developer
Hi , your comments are really concerning and we would like to understand what went wrong with your experience. Please connect with us on app.help@shaadi.com and we will definitely work towards bettering your experience!!
Too many fake Id’s and there is no compatibility
I been on shaadi for 15 years no luck
Response from developer
Hello, we ensure that every profile put up at Shaadi.com is screened for genuineness, and details mentioned in the profile. However, in case of any such profile, please use 'Report profile/Photo' option available on every profile and we would take necessary action at the earliest.
The app takes more than a minute to open on iPhone XR
Response from developer
Hi , we regret the inconvenience. Request you to clear app cache and then login and check. If issue still persists, please reach out to us on app.help@shaadi.com and we will assist you further.
Unable to sign up
Response from developer
Hi there, we regret the inconvenience. Request you to kindly connect with us on app.help@shaadi.com so that we can assist you further.
Messages should be free to read
Response from developer
Hi , we do have options available for free members as well. To assist you more with it please contact us app.help@shaadi.com
Don’t fall into the VIP Shaadi trap!
Response from developer
Hi , we would like to have this checked and resolved. Please reach out to us on app.help@shaadi.com with your profile details so that we can assist you further!!
Premium membership
Response from developer
Hi , we would never want you to have a bad experience with us. We would love to have this checked, please reach out to us on app.help@shaadi.com and we will be glad to better your experience with us!!
Make it free for girls to use
Response from developer
Thank you for your feedback. We have duly made a note of them and sent it to our product dev team for further consideration!!
Subscription issue
Response from developer
we regret that your experience with us didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at app.help@shaadi.com from your registered email address.
