Funds declined despite full documentation, then silence
I received an ACH transfer from my own business account and nSave’s compliance team asked for documentation. I provided everything — proof of source of funds, full transaction tracking records, the lot. They declined the transfer anyway, with no meaningful explanation.
What makes it worse is the support. You get replies to the first two or three messages, and then nothing — hours, then days, with no follow-up. When your money is sitting in limbo, that kind of silence is unacceptable.
I’ve used Elevate for the same purpose and the difference is night and day: transfers clear, and when there’s a question, someone actually answers it. nSave is one of the worst apps I have ever used. If you’re moving business funds, look elsewhere.
What makes it worse is the support. You get replies to the first two or three messages, and then nothing — hours, then days, with no follow-up. When your money is sitting in limbo, that kind of silence is unacceptable.
I’ve used Elevate for the same purpose and the difference is night and day: transfers clear, and when there’s a question, someone actually answers it. nSave is one of the worst apps I have ever used. If you’re moving business funds, look elsewhere.
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Response from developer
We’re sorry for the inconvenience caused by the transfer review and the delay in communication. These reviews are carried out to help keep accounts and transactions secure. Sometimes, due to a high volume of requests, our support team may take longer than usual to respond. We understand how important timely communication is and are working to improve the support experience.
Not helping for my fraud-mental transection
I am writing this review again, I am contacting with team from 6 month regarding to purchase that from nsave card, seller has gone and I need my money back. I provide all the proof and nsave team not opening chargeback or credit back on my transection. They are making continuous delays and I am very worried. I dont know what is their benefits for not cooperating with me.
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Delay
Its always received delayed. I tested with elevatepay from last few weeks. One withdraw to elevatepay and another to nsave. Nsave always delyed, infact my local bank withdraw is still processing where I already got everything from elevatepay on my local bank. Source is Upwork (Payment Screw) and still hold for what??????????????????
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No support at all
I have been chasing your support team for over a month for a single transaction that was made in june and i havent been able to get a proper response from your company where is my money
Fraudsters and Thieves
They Closed my account with huge funds inside. God will judge them…
