Great App & Service
They make the claim process so easy! Not afraid to swipe my card like I was with our last provider! Great Company!
Security needs work
When putting in the security code, it automatically toggles back to the alphabet after each number instead of staying on the numbers. The security code only contains numbers. This is a huge nuisance.
Not recommended
I have to deal with my card being frozen by you guys because of denied payment transactions at least twice a year. This really needs to stop. I wish the State of Kansas would not contract with you guys again.
No Feedback
Although submissions are made for reimbursement, I do not see the amount reimbursed to my bank account. There is also no message sent to me when the reimbursement is approved.
Can’t Use Other Apps
This app sent me into a rage. You can’t leave the app open and return to the app without having to resign in and retype in the security code sent to your email. NOT user friendly. I understand they are trying to take extra security measures, but at least give us a few minutes until we have to sign in again. I will avoid using this app by any means necessary. Unfortunately, I’m stuck using NueSynergy.
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