Classes are cancelled constantly
Like going to the classes but the gym in Chester seems to have trouble retaining staff and covering classes PLUS they got rid of 2 Zumba teachers because the classes weren’t full but haven’t replaced them with a similar class or even anything like it. Very unimpressed
Nightmare booking system
Gym is great if you can ever get booked in a class, booking opens at 7am for everyone and 9/10 the system crashes due to the volume of people on it! Their IT department really needs to sort this out
App Is Constantly Crashing
App is total garbage. Constantly crashes, can’t find your bookings, won’t let you book classes
Impossible to get into a class
Pointless joining this club as over 5,000 members looking to get into classes. Virtually impossible
Terrible app
This app constantly asks me to set my club as I log in at 7am to book a class, which sets me back so I cannot book my class in time and might end up on a waiting list. And at peak times it won’t react properly as it cannot cope with peak demand (!) and all too often it says it is booking me in and does not. I have to re-press book 3 times and by the last time my class is already booked full. And you will only know if you are actually booked in by receiving the email. You cannot rely on the app at peak times. Terrible. This app has only got worse over the years. Plus the page where it shows what you have booked does not show if you are actually ’in’ on that class or not. You have to go onto the details page to see that. Stupid.
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Difficult to book classes
Good luck booking a class you want unless you have a finger poised at 6.59 each morning, not enough flexibility
Need more classes!!
I would like to have more options for classes as they are often booked up with big numbers waiting, this has to indicate the need for more classes.
No calf machine!
I know training calfs isnt popular in this country but not even a single machine? Not only 1?
Put just one and i may change my review
Put just one and i may change my review
Poor App!
This app always seems to have errors, limited in what in can do! Can’t show you the swim timetable at your club which seems silly when it is supposed to be for your gym. Always bugging out on me, not loading! Considering this is one of the higher priced gyms, the app does not match the standard you’d expect when paying so much!
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Terrible Class Booking App
The App is shockingly poor. When there are issues IT at Nuffield Head Office refer you back to the club. The club refers you to IT at Head Office. No one takes accountability which is very frustrating and terrible for the blood pressure. Totally counterintuitive to what a health and leisure club should be promoting.
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Fab gym & facilities
I was at Pure Gym in the City of London, and after the 2nd gym of theirs closed down, I’d had enough and joined Nuffield - which is a breath of fresh air to me.
The facilities are so good, as are the classes and the fact that towels are available.
Definitely worth the change of gym!
The facilities are so good, as are the classes and the fact that towels are available.
Definitely worth the change of gym!
Nuffield Cheam
All classes good in particular Lizzy and Donna Pilates. Antony Young kettlebells and Andrea Zumba look forward to all these classes.
Rate the instructors
Would be nice to add a prompt to rate the instructors and be able to drop a review.
Cheam Nuffield club
I have been member for 25 year. I enjoy visiting the club to workout . The staff are very friendly and polite makes one feel at home.
Club itself is good but booking app is not so good.
We have to set an alarm to wake up at 6:58 to be ready to book when the App opens at 7 am and still cannot get in. I suggest that the App opens up at 7pm rather than 7 am so that we don’t have to deprive our sleep and be disappointed at the same time when one doesn’t get booked for a class.
Also by increasing the low intensity class number to 25 could also slightly open up for those of us who are interested getting in to classes
Thank you
Tamara Balasuriyar
Club itself is good but booking app is not so good.
We have to set an alarm to wake up at 6:58 to be ready to book when the App opens at 7 am and still cannot get in. I suggest that the App opens up at 7pm rather than 7 am so that we don’t have to deprive our sleep and be disappointed at the same time when one doesn’t get booked for a class.
Also by increasing the low intensity class number to 25 could also slightly open up for those of us who are interested getting in to classes
Thank you
Tamara Balasuriyar
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Mr A
Great gym- however terrible time we are having with the changing rooms.
App needs redeveloping
It works except when anyone books at 7am……
Good but could be better
Overall impressed but who the hell wants to get up at 0700 to make a booking. Make it midday so everyone gets a chance please!
Full of glitches
The app constantly freezes, doesn’t refresh and signs you out
Yoga classes are excellent at Nuffield
Sue Pyle does the best yoga classes. I rejoined Nuffield when I found out she was teaching there. She is such a good teacher and is very friendly, we all go for coffee after. I have made some lovely friends at Nuffield.
Mrs Vahed
Excellent
