Nuffield Health User Reviews

Customer Experience

Positive experience30.4% of reviews
Neutral13.7% of reviews
Negative experience55.9% of reviews

~ Based on 161 written reviews from the US App Store.

What users say

Is Nuffield Health Safe?

Nuffield Health appears safe based on user ratings. AppsHunter Safety Score for Nuffield Health is 94/100.

This assessment is based on 12,648 user ratings, with an App Store average of 4.7/5.

Is Nuffield Health Legit?

Nuffield Health appears to be a legitimate app. AppsHunter Legitimacy Score for Nuffield Health is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible Class Booking App

The App is shockingly poor. When there are issues IT at Nuffield Head Office refer you back to the club. The club refers you to IT at Head Office. No one takes accountability which is very frustrating and terrible for the blood pressure. Totally counterintuitive to what a health and leisure club should be promoting.
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Fab gym & facilities

I was at Pure Gym in the City of London, and after the 2nd gym of theirs closed down, I’d had enough and joined Nuffield - which is a breath of fresh air to me.
The facilities are so good, as are the classes and the fact that towels are available.
Definitely worth the change of gym!

Nuffield Cheam

All classes good in particular Lizzy and Donna Pilates. Antony Young kettlebells and Andrea Zumba look forward to all these classes.

Rate the instructors

Would be nice to add a prompt to rate the instructors and be able to drop a review.

Cheam Nuffield club

I have been member for 25 year. I enjoy visiting the club to workout . The staff are very friendly and polite makes one feel at home.
Club itself is good but booking app is not so good.
We have to set an alarm to wake up at 6:58 to be ready to book when the App opens at 7 am and still cannot get in. I suggest that the App opens up at 7pm rather than 7 am so that we don’t have to deprive our sleep and be disappointed at the same time when one doesn’t get booked for a class.
Also by increasing the low intensity class number to 25 could also slightly open up for those of us who are interested getting in to classes
Thank you
Tamara Balasuriyar
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Mr A

Great gym- however terrible time we are having with the changing rooms.

App needs redeveloping

It works except when anyone books at 7am……

Good but could be better

Overall impressed but who the hell wants to get up at 0700 to make a booking. Make it midday so everyone gets a chance please!

Full of glitches

The app constantly freezes, doesn’t refresh and signs you out

Yoga classes are excellent at Nuffield

Sue Pyle does the best yoga classes. I rejoined Nuffield when I found out she was teaching there. She is such a good teacher and is very friendly, we all go for coffee after. I have made some lovely friends at Nuffield.

Mrs Vahed

Excellent

Can’t book classes

The stars are for the app. Not the team or gym.

Re the App… Can the tech team stagger the class booking times for each gym in the country?

The app is terrible! I book a class says I’m confirmed and then it says CLASS FULL!

I’ve taken screenshots to provide to tech team… no joy! They are no help at all.

I only joined this gym because of the good classes it provides so I may review gym providers!
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Great gym

I attend city and Baltimore wharf. Both great gyms with some superstar instructors.

Excellent

Easy to use app

Friendly club

Very friendly leisure centre, good sauna, steam room and jacuzzi, plus pool. Very good classes and an adequate gym.

Brilliant instructors, excellent class.

I’ve been attending classes at Nuffield Health Wimbledon for a few years now and I can say that at 67 I’ve never been fitter. It’s a friendly gym with great staff and it’s a pleasure to walk in. I take classes with Anton, Caroline and Adam and I can’t fault them. I have also done Reformer Pilates with Lesley, Diana and Kelly and they are also marvellous. Well done Nuffield Wimbledon.
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New to the Gym

Hi I’m on the Joint Pain programme and am also new to the area, I am
Lucky as I live very near. it’s great as I have already booked some Yoga Courses - (low impact) and have used the Sauna/Swim.
Lovely spacious Gym and very helpful Staff- helping me to Improve My fitness!

7am popular classes

I love having the app on my phone, but there is some issue with booking at 7am for popular classes, I guess the site get crashed, and it throws you out, I can never get on the popular classes, I get the ‘please wait’ and then my 7:02 the waiting list is full.

Excellent classes and very good gym equipment

On my reason I didn’t give 5 stars is the changing rooms and sauna. The gym is very old and is being refurbished little by little. Changing rooms showers and sauna are not up to standards. However the gym is good value for money unless you go mainly for swimming in which case you use a lot the changing facilities and you may have a different experience. Excellent teaching otherwise and super friendly teams
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My gym

My gym means so much to me and my daughter Melissa. It is part of our life. Staff brilliant. Well done Rubery Great Park.