Outgoing calls failed
Response from developer
Hi, I'm sorry to hear that you're having issues making calls using our mobile app. If you haven't done so already, please email support@numberbarn.com and we'll help get to the bottom of this with you. If you choose to port instead, we can help with that too. ~Jeremy
Updates incredible
Response from developer
Hi, it great to hear that the updates to our mobile app are working well for you. Thanks for a wonderful review. If issues arise in the future, don't hesitate to let our support team know. We always do our best to prioritize customer feedback when making updates and changes to our app.
Recent update fixed things
Response from developer
Hey DrumminDan, thanks for the feedback. We just addressed this loading issue with the app in version 2.1.4. Please load the new version and let us know if the app continues to be unresponsive. Update August 10, 2026 - We're so glad to hear that the new update fixed the issues you were having. Thanks for checking back in!
NEVER LOADS
Response from developer
Hi Fa'ro, sorry to hear your having trouble loading the app. We did address an issue in version 2.1.3 so customers could more easily switch between multiple accounts in the app. Try installing the new version and see if this issue persists. Please feel free to contact support@numberbarn.com and we can do some more troubleshooting with you as well. We want to make sure the app works well for you.
Extremely unstable
Response from developer
Hi, thank you for your feedback and sorry about the issues accessing our app. We do have a couple of thoughts here. First, we did have an issue with our service a couple of days ago that may have caused this issue. That has since been resolved and hopefully has the app working better for you. Additionally we published version 2.1.2 of our app this week to address some performance issues with calling. Try updating your app to the latest version and hopefully you'll find that it's working better. Our chief concern is that we get the app working well for you. Please feel free to contact support@numberbarn.com and let us know if issues persist. We'll work with you. Update: May 12, 2026 - I see that you edited your review. We have version 2.1.3 that's nearing publish and will address issues with logging out and back in. If you find yourself switching accounts often and logging in and out this can be tricky and require removing and re-adding the app. But this will improve shortly. Again, please reach out to support and let's start a dialog as we continue to improve our app.
NOT a reliable (or helpful) app
Response from developer
Thank you for your feedback. We just released a new version of our app to address the issues with voicemail and messages not being marked as read. You should notice that the badge icon message count works better with our latest update as well. Please feel free to reach out to our support team any time at support@numberbarn.com. We are actively working to improve our app.
Never receive texts until hours later
Response from developer
Hi, thank you for your feedback. We've made some recent upgrades to our app to improve the notification badge when new messages are received. We welcome you to check it out and let us know if you have any thoughts.
Serious security issues. Spyware is made inside this app
Not Dependable
Response from developer
Hey, thank you for your review. I see that you emailed support about this and am going to follow up and see how it's going.
The app is an embarrassment.
Hardly works
Response from developer
I'm sorry to hear about the challenges using our app. I know this is a late response but if you haven't done so, please feel free to reach out to our support team. We will do our best to help. Here's a link to submit a ticket: https://help.numberbarn.com/hc/en-us/requests/new
App needs improved
The service works great, the app needs improved.
Response from developer
Thank you for posting this review. You may have noticed that we made some updates to the app so that, if you're using headphones, call audio should properly route through the headphones. If you continue to experience issues, don't hesitate to reach out to our support team at https://help.numberbarn.com/hc/en-us/requests/new
Texter’s Delight
Response from developer
Thank you for taking the time to post this review!
Headphones support?
Response from developer
This is a known issue with our mobile app that still exists. Currently you can listen to voicemail in handset or speaker mode. We will work to improve this in a future release.
Wish it worked better.
Outgoing calls often have no audio with VOIP
Another issue, when it goes to voicemail it goes to the forwarded phone’s voicemail — not one specific to your new number, so if you use the default voicemail, it will announce the number it was forwarded to, not the numberbarn number.
Response from developer
Thank you for the review. Would you be willing to submit a support request with more details so we can work on making our service better for you and others? https://help.numberbarn.com/hc/en-us/requests/new
Basics
Also why no incoming calls? Basics.
Calls keep dropping
Can someone please work on fixing the reliability of this??!!
Response from developer
EDIT: Our engineers addressed an issue with our voice system. If you continue to experience issues, please reach out to us at the link below. /EDIT We appreciate the review! Would you be willing to submit a support request with more details so we can work on improving our service for you and others? https://help.numberbarn.com/hc/en-us/requests/new In the mean time, you can try our Callback mode option in the Dialer Settings. Thank you.
Outgoing calls often have no audio with VOIP
Seems to be a VOIP issue (even though my internet is great), works much better with the “callback” option.
Response from developer
Thank you for the review. Would you be willing to submit a support request with more details so we can work on making our service better for you and others? https://help.numberbarn.com/hc/en-us/requests/new
iOS Text Mesaaging Broken
Response from developer
Hi, when you initiate a new text message in the app, you should see a dropdown menu at the bottom of your screen to select a number. If you don't see it and you are confident that you have an active NumberBarn plan, I recommend deleting the app and downloading it again. If that still doesn't work, please reach out to our support team. We'll work with you to get this fixed.
