Hate this app and everything about it!!!
I hate that my rental company switched to this app instead of being able to just pay the bills directly. They charge ridiculous fees. They don’t send notification to let you know when the bill is due or when the last day to pay it, there’s no help with customer service. This is just the worst app ever I hate it!! I hate everything about it!! I hate that my company now uses it and I will be looking for a new leasing company because I don’t want to use this app anymore.
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Bad
Just a bad company I rent and it's been sooo many times I've had to write support about a wrong bill make sure you read the statements and check your charges because they will happily over charge you if you don't catch it
Not renter friendly
Nutiliti charges too many fees and if utilities are not paid by a certain timeframe then it’s turned back to property manager who charges more fees on top of Nutiliti fees! This app is a ripoff!!
It’s a big no for renters actually
Not user friendly for renters, the app is fine it’s the service and business itself. No customer service just we are sorry but no. No supervisors or management can be reached and there is no direct link to show you are paying your utilities or you go to move somewhere else you have no history with these vendors (Xcel, water co, trash etc). All bills being in the landlords name don’t make sense for landlords either.. they don’t pay I do and they still have electricity.. um no. My property would be fine without lights I’m not paying their bills and allowing them to mess with my credit!!??
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Inconsistent Payments
Nutiliti has on a few occasions indicated that my bill has been paid only to receive an overdue bill notification and upon investigation, the bill had not actually been paid. Three instances of late payment is too much.
