First time user
I’m assuming due to them updating the app, it’s been hunky dory for everybody. My experience has been seamless and smooth, my lease, bill history, and if i have a question they have a messaging feature that works the same as an email. Neat stuff, yeah since nothing is perfect 4.5/5 stars
HORRIBLE DONT COME LIVE WITH MYND
they added on a $80 fee JUST TO PAY THE RENT. so on top of $2000 you want $80 just so i can pay it. never living with them again
Customer “Support”
Called to ask about the app being down and they just said “ya idk” but they literally won’t complete any requests outside of this app. Make your app work so your residents can actually request service you scumlords
App is garbage. Fees are everywhere
The app is designed horribly. They charge numerous fees for tons of unnecessary services. They force you to use ConService (which you have to pay to use), they then consolidate all of your utilities into the platform and then give you billbacks. So you get completely unpredictable bills at random times that are never issued consistently.
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Horrendous app and company
AI first slop, app does not work, auto pay is broken, documents don’t load. The support people know this, acknowledge it, and it never gets fixed. They’ll close your tickets without ever responding, and truly know nothing about the property you are moving to.
Run away from anywhere that uses this terrible app and company.
Run away from anywhere that uses this terrible app and company.
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