App barely functions
For months now, I have logged onto the app using my face ID and gotten stuck on a gray screen. Force quitting the app does not resolve the issue. The literal only solution I’ve found is logging in on the Stake website to force the app to log me out so I can actually sign in and use it. But this is a temporary fix because I can log in MAYBE twice after doing this before getting the gray screen again. The bank itself is fine, but it would be nice if I didn’t have to jump through hoops just to check my account balance.
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Sucks
The app sucks actually. When you go to login the screen is just blank. Have to uninstall and reinstall. Then you can’t cash out your money the green but that says cashout doesn’t work you can press it a million times and it just doesn’t work. Now the app just closes after the verification code is entered.
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Buggy
Please fix the bug where the Home Screen won’t load. I have to use the site to pay my rent as the app won’t work. I’ve tried deleting the app and redownloading and the issue is still present. Blank Home Screen. Happens multiple times throughout the year. iPhone 16 Plus running lates iOS.
Started great, now it’s a disaster
I started using this when I moved into my apartment 2 1/2 years ago. The rewards were great and customer service personal. It’s gone way way way downhill. They keep reducing benefits (used to do things like offer 5% cash back if you use it severs times during the month, 3% on rent plus refund platform fee etc). Then they dropped the platform fee refund. Then it went to only 1% on rent. Then they suddenly didn’t give me anything and when I asked they said my apartment complex changed things and they are giving me a flat $10 for using them to pay rent. My apartment complex did not change anything about their relationship with stake.
I asked when that communication about a change in return policy went out and again they blamed my complex and then just closed the ticket.
Bank account was disconnected so my auto deposit didn’t work and I was scrambling to be able to reconnect to pay rent on time. There are very very very very frequent errors.
I’m sad because when they started they were really great. But now they must have outsourced customer service and are cutting benefits to customers. I wonder how long they will be in business.
Use something else to pay rent.
I asked when that communication about a change in return policy went out and again they blamed my complex and then just closed the ticket.
Bank account was disconnected so my auto deposit didn’t work and I was scrambling to be able to reconnect to pay rent on time. There are very very very very frequent errors.
I’m sad because when they started they were really great. But now they must have outsourced customer service and are cutting benefits to customers. I wonder how long they will be in business.
Use something else to pay rent.
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Not worth it
I haven’t been able to get past the Home Screen without the app crashing in 2 seconds. I’ve deleted and downloaded this app multiple times with the same issue.
