NYC Child Support User Reviews

NYC Child Support - ACCESS HRA
NYC Child Support - ACCESS HRA
Department of Information Technology And Telecomm

Customer Experience

Positive experience36.4% of reviews
Neutral9.1% of reviews
Negative experience54.5% of reviews

~ Based on 11 written reviews from the US App Store.

Is NYC Child Support Safe?

NYC Child Support - ACCESS HRA appears safe based on user ratings. AppsHunter Safety Score for NYC Child Support is 85/100.

This assessment is based on 210 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.0% of ratings point to a safe experience
3.3% of ratings suggest some concerns
15.7% of ratings point to a risky experience

~ Based on 210 App Store ratings for NYC Child Support.

Is NYC Child Support Legit?

NYC Child Support - ACCESS HRA appears to be a legitimate app. AppsHunter Legitimacy Score for NYC Child Support is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Helpful

Love the app poorly informed of its existence!

They need to give a date

I applied in October and I still didn’t get a date and it’s now January almost February.

Make it better

They need to make it so that if you're the receiver of the payments. You can check them and you don't have to go all the way to the website.

Smh

I been trying for over 18 years to get child support with no success hopefully this changes something

submitting documents

the app doesnt let you submit documents

Hope this works

I have been requesting paternity establishment services for eight years and HRA has not provided them yet. They “presumed” paternity was established despite my evidence that it wasn’t. This app gives me hope that the application will actually be processed. I’ll update if it is another flop.

System error

Filled out the application just fine, but the system keeps getting an error and will not allow any documents to be uploaded. This needs to be fixed.

Clean and functional

A very easy to access and functional app that works well, this will make things easier to keep up with payments and access to my account.

Keeps saying error

App not allowing me to upload ANYTHING. It keeps saying error

Thank you

I’ve been trying a lot of things to try and figure how I was going to get help with my child support I tried everything and alot was unhelpful this app is definitely helping me with all I need help with thanks alot

Terrible

First I couldn’t fill out the application. Because of this error then when it finally let me , I couldn’t submit cause this error
Request failed : internal server error (500)