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NYC Child Support - ACCESS HRA

NYC Child Support - ACCESS HRA

by Department of Information Technology And Telecomm

259 ratings
11 reviews
💪 Health & Fitness
Free

Details

Released
January 29, 2022
Updated
November 1, 2025

Features

Developer

Department of Information Technology And Telecomm
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About

Easily enroll in Child Support Services for New York City residents. Submit forms, upload required documents, view summaries, and manage appointments. Supports payments for noncustodial parents.

✓Submit enrollment forms
✓Upload required documents
✓View enrollment summaries
✓Make child support payments
✓Access challenge and debt reduction forms
✓View appointments and notices
Show original description

What's New in NYC Child Support

1.14

November 1, 2025

Minor bug fixes and enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Helpful

Love the app poorly informed of its existence!
EEggheadsrrrerr

They need to give a date

I applied in October and I still didn’t get a date and it’s now January almost February.
KKeyshia114

Make it better

They need to make it so that if you're the receiver of the payments. You can check them and you don't have to go all the way to the website.
RReachi1024

Smh

I been trying for over 18 years to get child support with no success hopefully this changes something
Nnena1299

submitting documents

the app doesnt let you submit documents
Nnaygary29
See 6 more reviews

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FAQ

What does the NYC Child Support app do?

This app allows New York City residents to easily enroll in Child Support Services. You can submit enrollment forms, upload necessary documents, view a summary of your submitted forms, and access various child support-related forms. It also facilitates child support payments for noncustodial parents and allows viewing of appointments and notices for Cash Assistance clients.

How do I submit an enrollment form?

Once logged into the app with your ACCESS HRA account, you can submit an enrollment form by answering questions about yourself, the other party, and the child(ren). If you have children with multiple individuals, you will need to submit a separate form for each. After submission, you can view and download a copy of the form.

Can I make child support payments through the app?

Yes, as of December 2022, noncustodial parents can make child support payments directly through the app to the government or the custodial parent without any fees. Accepted payment methods include credit card, debit card, PayPal, and Venmo.

Is this app available for free?

Yes, the NYC Child Support - ACCESS HRA app is available for free. There are no costs associated with downloading or using the app for its core functionalities, including submitting forms and making payments.

What if I have questions about my enrollment or required documents?

After submitting your enrollment form, you will see a list of potentially required documents. Depending on the form, you may be prompted to return documents directly through the app by taking photos, or you will receive a list of documents to bring to court. An Office of Child Support Services staff member will also contact you to confirm information and required documents.