‘New’ app is terrible
The requirement of a longer password and logging you out after 90 days is frustrating. The app makes me not want to be proactive in donating blood.
Locked out of account
Failed my password 3 times, tried resetting it but it still just says I’ve used all my attempts and need to reset my password (which I have now done 3 times). Waste of time trying to book an appointment.
Card to Wallet & Login
Cannot add my blood card to my wallet on my iPhone. Plus please enable Face ID for logging in, it’s so clunky signing in every time with a long password phrase.
Works but could be better
It would be great if:
- the app remembered where to last donated so that of this didn’t change you don’t need to find the location again.
- the app allowed you to pre-declare your travel. I donate regularly, but when I travel overseas the machine sometimes needs to be reconfigured after I arrive to fractionate because they won’t use my plasma as they had assumed they would.
- if the app was faster in general. I don’t know why the map is so slow?
- the app remembered where to last donated so that of this didn’t change you don’t need to find the location again.
- the app allowed you to pre-declare your travel. I donate regularly, but when I travel overseas the machine sometimes needs to be reconfigured after I arrive to fractionate because they won’t use my plasma as they had assumed they would.
- if the app was faster in general. I don’t know why the map is so slow?
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Worse after updates
This app is so much worse than it used to be. It is way slower with the spinning wheel of doom whenever you change anything. Also, why can’t I save certain preferences such as location and donation type? It is frustrating to enter these every time even though they never change. Again, these weren’t issues in earlier iterations of the app.
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