NZ COVID Tracer User Reviews

Name: NZ COVID Tracer
Rating: 4.1 (26 reviews)

NZ COVID Tracer

Ministry Of Health (NZ)

💪 Health & Fitness

🏥 Medical

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Fix MIQ!

This app is mostly useless for New Zealanders overseas as our citizenship no longer allows us entry into the county.

nztohi

5 years ago

Doesn’t Work For iPad

New Zealand has recently entered Level 4, and wants to keep close tabs on people to avoid COVID transmission. Yes, that is commendable. Unfortunately, not everyone owns a smartphone. I use an iPad for all my digital needs, and since it isn’t a model with telephony ability, this NZ COVID App Tracer doesn’t work because the Bluetooth needs constant internet/mobile data informational exchange, and the iPad just doesn’t do that. So unfortunately, this app is useless on the iPad.

WALTER PARADA

5 years ago

Crashes at launch recently

A recent update fixed the problem and it seems the issue was also that I was running a beta release of iOS and forgot that I’d been using that phone with that version.
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I’ve been a regular scanner, turned on Bluetooth exposure checks, everything. But just a few days ago the app started crashing at launch. Deleted it and reinstalled. Rebooted my phone. Everything I can think of. Have started to use Rippl in the meantime as I hope maybe it is some bug that will be fixed in next release of this app.

sumisu3

5 years ago

Response from developer

Thanks for getting in touch to let us know. We are aware that NZ COVID Tracer currently crashes on the beta release of iOS 14.5. There is now a new version of the beta (beta2). Please upgrade to beta2 when it is available to you. This may take up to a few days to appear. Please don't reinstall the app - this will delete your diary and won't fix the problem.

Can’t open app

I can’t open the app on iOS 14.5. Crashes instantly. Tried reinstalling and restarting phone.

Kelmk

5 years ago

Response from developer

Needs to add diary entry on open.

Currently when you use a QR code scanner (like ios native one) it only launches/opens the app. It doesn’t add the venues entry to your diary as it really should do to be a seamless experience.

So you still have to then stand there, navigate a few taps refocus and rescan the code. Really sub optimal.

If you really want people to scan then fix this behaviour/process so it’s a one stop one scan process.

aklcituguy

6 years ago

Response from developer

Thanks for your feedback. We're working hard on making the registration process more streamlined and supporting built-in password managers is something we're looking into. I've passed your feedback onto the development team to include in the next release planning schedule.

Bluetooth Tracing

Can’t believe it took this long. But it’s finally here. Well done.

JPDelon

6 years ago

Response from developer

Thank you for your feedback and support with using the app.

Make sure your “view my diary” is recording....

I used the app on my old iphone and it worked fine... Then, a couple of weeks ago I upgraded to a new iphone. After using the app on the new iphone for several weeks I decided (yesterday)to have a look at “view my diary”. It was EMPTY!

After much fiddling, logging out, and back in, restarting the iphone etc. I finally got the app to record QR code’s. (As follows)

I completely uninstalled the app from my phone (there is a warning on the MOH website about how you’re going to
“Loose your data” — but the app had NO HISTORY for me anyway...). Restarted the iPhone, reinstalled the app, and now it works...

My suspicion is that something went haywire in the upgrade from the old iPhone to the new iphone...

Wash your hands folks!

Pd1w

6 years ago

Response from developer

Kia ora, thank you for your feedback. We have been made aware of this issue and how you have managed to resolve it. We appreciate your persistence and patience in resolving this. Should you require further support please email help@covidtracer.min.health.nz

It ok but....

I have gone into retail places such as the Warehouse , Elliott Stables, a United bookstore and it has the right logo, but I get the”invalid QR...”. I have yet to be able to use the tracker. 3 stars for the idea. But...

Bunzostuarde1