Oasis Lights User Reviews

Name: Oasis Lights
Rating: 4.9 (3397 reviews)

Oasis Lights

Mixtiles Ltd

🌟 Lifestyle

Customer Experience

Positive experience53.2% of reviews

Neutral9.2% of reviews

Negative experience37.6% of reviews

~ Based on 173 written reviews from the US App Store.

What users say

Summarized from real user reviews of Oasis Lights. Based on 3.4K reviews and a 4.9/5 average, it highlights the 2 positives and 3 negatives reviewers mention most about this Lifestyle app.

Positive things

👍Smooth lighting transitions
👍Seamless app experience

Negative things

🐛Buggy app connection
🐛Inconsistent setup process
🐛Unresponsive customer service

Is Oasis Lights Safe?

Oasis Lights appears safe based on user ratings. AppsHunter Safety Score for Oasis Lights is 98/100.

This assessment is based on 3,397 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.9% of ratings point to a safe experience

0.2% of ratings suggest some concerns

0.9% of ratings point to a risky experience

~ Based on 3,397 App Store ratings for Oasis Lights.

Is Oasis Lights Legit?

Oasis Lights appears to be a legitimate app. AppsHunter Legitimacy Score for Oasis Lights is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

BOT WRITTEN REVIEWS DO NOT BUY

DO NOT BUY. Terrible product requiring a terrible app that is tracking your data and will sell it to 3rd parties for sure. First of all, the price tag is very expensive for a product that doesn’t work. Secondly, it requires you to set up a separate WiFi with 2.4 GHz. Secondly, If you can manage to do that, then cross your fingers and toes and PRAY that the lights will feel like connecting to your WiFi. They most likely will NOT connect, and now you have expensive night lights. Thirdly, the customer support is an Ai agent that is no help. Neat product, terrible execution, terrible app, bought all their reviews and ad space. DO NOT BUY, and if you did RETURN IMMEDIATELY

Unsatisfied Greek

7 days ago

Response from developer

We’re sorry to hear that your experience with Oasis has been frustrating. We appreciate you taking the time to share your feedback. Our support team is made up of real people, and we’d be happy to take a closer look at your experience if you give us the opportunity. Please reach out to us at support@heyoasis.com with your order details, and our team will be glad to help. 💛

Disappointed

I love the concept, and when it works it’s great for helping our newborn with their sleep schedule. However there’s so much inconsistency with connectivity that it’s become a huge pain. We have decent WiFi, but lights are continuously disconnecting, or opening the app won’t load and allow me to control the lights from my phone. As far as longevity, a bulb died within a week of install but everything else is functional.

Cancellation glitch

10 days ago

Response from developer

We’re really sorry to hear about your experience. 💛 We’re so glad to hear that you love the concept and that Oasis has been helpful in supporting your newborn’s sleep schedule, but we completely understand how frustrating it must be to deal with lights disconnecting and the app not loading when you need it. We’d really like the opportunity to look into the connectivity issues with you and also help with the bulb that stopped working so soon after installation. Please reach out to our support team at support@heyoasis.com with a few details about your setup, and our team will be happy to help troubleshoot and find the best way forward. We truly appreciate you taking the time to share this feedback with us. 🙏

So cool!

These lights are really cool and they make my house look so warm and inviting. It’s awesome to be able to control them from my phone and it makes everything look better.

Andrea Olsen

15 days ago

They just - work

These lights are great. I have two pucks and four bulbs for our living room. They're connected via Google Home, which makes voice commands incredibly easy (even to percentages).

One future hope is setting up scenes that don't require a time or sunset/sunrise. Just, one that's called 'movie' or 'dinner' that we could use at any time. There are some looks I'd love to save, but currently, it has to be tied to an automation.

That said, it's just a future hope. These are great lights and they're the sole lighting source for our living room and dining room space.

RafaelELara

16 days ago

Response from developer

Hi! 😊 Thank you so much for taking the time to leave such a thoughtful review! We’re so happy to hear your Oasis setup has become the sole lighting source for your living and dining spaces. 💛 We love your idea of saving scenes like “Movie” or “Dinner” and being able to activate them anytime! While we don’t currently have saved scenes, you can use the manual controls to adjust the brightness and tone whenever you want for an instant mood switch. ✨ We’ll definitely pass your suggestion along to our team as we continue improving Oasis! 💡

Let me change the color

These are great, the pure red is an excellent touch. I know the bulbs can do all colors (like how they are blue when they reset) please let me just have a color wheel and a ‘custom’ color option where I can set them to be anything. Would be 5 stars if possible

I know Claude can one shot it ;)

Bolt on top

16 days ago

Much improved, Wishlist

The newest version of the app is great with the amount of custom controls. My wish is that there would be a way to create a Shortcut or integrate it into Apple Home, or even better have it incorporated into Control Center so that it’s easier to turn on and off instead of going into the app.

anybodieoutthere

16 days ago

Response from developer

Hi! 😊 Thanks so much for taking the time to leave us a review! We’re really happy to hear you’re enjoying the newest version of the app and the expanded controls. 💛 We love your suggestions for Apple Home, Shortcuts, and Control Center access! We’ll be sure to pass this feedback along to our team as we continue improving the Oasis experience. And good news - Apple HomeKit integration is coming soon! ✨

Candle light orange glow

The candle light used to be really be a nice amber color. Now it’s just bright. Please fix this.

corky90

18 days ago

lovely product, even better team

the lights themselves are great - it’s incredible how a change in lighting can overhaul its aesthetic. Bluetooth pairing was instant and app worked seamlessly. The cherry on top is their customer service. I needed to do a return/exchange and the process was effortless. I also had a special circumstance and the team was so helpful. Shoutout to Miguel, Nathan, Guilherme, Rene, sami who handled my ticket, and whoever manages their IG DMs deserves a bonus haha. I haven’t had a support experience this good in a long time. Every interaction was genuinely helpful, friendly, and fast. Absolutely fantastic product and team all around!

Kwik ain't fair

18 days ago

Excellent!

Love these lights so much! The new pure red looks so great can’t wait for more to come!

FakeOnTheNet

18 days ago

Nice

I like. Adjustable is fire

Cobertttt

18 days ago

Very happy

Cool lights and quick and efficient customer service. Really helps in our dark apt

AnnieandMilo

19 days ago

Pretty Great

I love these, but I have noticed that they lag. Sometimes one light won’t turn on in a room or I’ll have to turn the lights on and off a few times before they all turn off. Also, I haven’t gotten the new update with red lights.

emerella

19 days ago

Light sync issues

The app started out great, but over time I’ve experienced issues with lights syncing to each room configured in the app. Some lights in the room randomly don’t turn on or off, or adjust brightness, when taking each action in the app. The only “fix” temporarily is to remove/reset all lights and re-add to the room. The app is great when everything works correctly, but the sync issues have become a pervasive nuisance.

Eli Manning 1842

20 days ago

Response from developer

We're glad you're liking them for the most part! Sorry to hear about your experience with connectivity - we understand how frustrating it can be when the lights don’t respond the way they should. The good news is that we’ve recently released a major update to the Oasis app, with improvements designed to make connectivity and control much smoother. ✨ We’d definitely recommend updating to the latest version and giving it another try. If the issue continues, our team would be happy to take a closer look and help get everything working properly. Just reach out to us at support@heyoasis.com. 💡

Lights are nice but the app blows

Horrendous app. The amount of times I’ve ‘turned on’ my loving rook lights only to be standing in the dark is untraceable, and I’ve only had these lights about a month. Terrible app, which is 100% of how you control the lights…so…

RowdyRattail

20 days ago

Great App, Missing HomeKit

Great product and a nice, easy-to-use app. Please add HomeKit and Shortcuts support.

zenvoy

21 days ago

Dreamy

It’s dreamy and practical , i love it. Recommend that for layering lights.

Sarah nasab

22 days ago

Response from developer

We're so thrilled you're loving the lights! Thanks for sharing your experience with us, it's so great knowing it gave your space such a dreamy feel with ease! Your kind words mean a lot! ✨

Love

Real game changer, make a whole cozy atmosphere for my house

Andressa Artist

23 days ago

Great lights and simple to use App

Bought 4 lights and really like them.

One of them didn’t work but their customer service has been amazing, helping to work out what the problem was and when every avenue was exhausted, sending me a replacement. Love the app, love the lights, will definitely buy more

Al_Liddell

23 days ago

Response from developer

Thanks for the 5-star review! We’re so happy to hear you’re enjoying your Oasis lights and app! 💛 We’re especially glad our support team could help get everything sorted and make sure you received a replacement. Your kind words mean so much to us, and we can’t wait to welcome more Oasis lights into your space! ✨

Love these lights!

The only change I would make is the lack of a remote- it would be nice to have an alternative means to turn off the light when my phone isn’t handy/charged/updated.

Watcher75

a month ago

Still a Terrible app

The app is so bad it ruins a great product. Half the time the lights won’t connect or are just doing their own thing!
August 13th update:
Unfortunately although i loved the hardware and the concept, the app is just a buggy pile of hot rubbish!.
Unusable product!

Backcountry ninja