Octopus Electroverse User Reviews

Customer Experience

Positive experience60.6% of reviews
Neutral11.4% of reviews
Negative experience28.0% of reviews

~ Based on 447 written reviews from the US App Store.

What users say

Is Octopus Electroverse Safe?

Not enough ratings yet to assess Octopus Electroverse.

Is Octopus Electroverse Legit?

Octopus Electroverse appears to be a legitimate app. AppsHunter Legitimacy Score for Octopus Electroverse is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s good, but route planner needs improvement

This is a good app, but the built in route planner seems to only come up with one route. As an example, driving from my UK home to SW France, using the Tunnel, it wants to route me via Paris. There are two other far better routes (via Abbeville, Rouen & Tours) that avoid Paris altogether. Other route planners can find these routes but this app either can’t or ignores. It needs more work to give users options.
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Improved!

I’ve tried to use Electroverse since getting my EV. I gave up for ages as it never seemed to work. Tried again today and wow! Paid a subscription to IONITY in the app (without a card) and used the RFID card Octopus send me initially to charge on shiny new chargers at the Milton Keynes park and ride hub.

Hope the rest of the country will be this great!!
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dark mode message support buggy

When one starts a new message one is asked to push a button to categorise the problem, however when the iPhone is in dark mode these buttons display in dark text agains a dark grey background. instead of white text on a dark background as dark mode requires. Hence it’s impossible to read. Please fix.
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Simple process

Very easy to start charging with the App once you’ve identified the correct charger.

Great app

Great app for finding chargers. So simple to use to charge and pay with the app. Recommend to anyone with an ev

Super simple

Intuitive filters help find chargers on route. The app makes it so easy to charge where possible and the RFID card is just simple. Even better in France where the charging network is excellent!

10/10

Highly recommended

1st Time using the Fob

Absolutely seamless Charing all without the Charge that is placed on a card when using a public charger. Best decision so far switching to the RFID fob.

The way it should work.

Very easy to use. Provides constant updates throughout the charge and very convenient to be charged from the one app as opposed to having a dozen.

Just brilliant

I rarely review apps but honestly, this one is just amazing. Been using it for about 18 months-2 years now. Octopus calculate everything for you using your car details. Calculate the charge stops and even enable you to trigger the charges from the app. The best bit is you can pay from your home electricity account. Honestly, if you have an EV worth getting! Even if you’re not an Octopus energy customer, but why would you not be an Octopus Energy customer?! Well done Octopus and thank you!
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Road trip to France

Our road trip in our electric car to France was an absolute breeze. The Octopus Electroverse app worked perfectly and we successfully charged everywhere we needed. Great family holiday touring France. Thank you Octopus.
Even worked well on destination chargers too.

Xxx52xx

Very easy to use.

Fast successful charge

No problems. Charged through the app for discounted rate. Tethered cable.

Summer court good charging

Fast av:75 clean toilet and cabin with table chairs sockets, minimal but ok.

One suggestion

Would be useful to be able to click on “Activity” tab > click on a past charging session > click on the map pic at the bottom of the screen so that the app then switches to the map tab and directly takes us to the charging location used on the map tab. At the moment, that little map pic isn’t that useful and if one wants to look back at the features of the charging station used, you have to manually enter the details of the station in the map tab again. Thanks.
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Miles/kms option removed

How ridiculous: The option to use miles or Kms has been removed from the Apple iOS version of the app. Their explanation is that this is deliberate - Octopus now expect users to reset their global unit setting to be Kms if that’s how they want to see the results. This is retrograde and inadvisable. Retrograde because when in the UK planning an upcoming European journey you have to reset it back every time. Inadvisable because the fallout from this affects iOS functions and all other apps in unexpected ways.
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So Useful

New to charging we were off on holiday (uk) and reliant on public chargers.
This app was as good as any for finding chargers and saved us money on some charges.
The real game changer though was the RF card, which worked everywhere and unlocked several chargers which wouldn’t take normal contactless.
(And of course they are more likely to be free as not everyone can work them…)
So glad we downloaded this and ordered the card - a real lifesaver.
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Great app, makes public charging in UK and Europe simple.

I’ve used this many times in the UK, France and Belgium and it works really well. The one feature that I would love would be the ability to monitor the availability of a charger and be notified when it becomes available. Thank you!

Great app and good discounts

App works really well and I love the charging discounts.

Good, but Mobile Wallet support?

Great for finding chargers and (eventually) hooking up and charging and generally Electroverse is the only app you need, but why oh why do I have to order and carry yet another card with me? There’s no good reason I can conceive of that Apple Wallet support isn’t present, especially for a forward thinking company like Octopus.
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