Octopus Electroverse User Reviews

Customer Experience

Positive experience58.8% of reviews
Neutral11.7% of reviews
Negative experience29.5% of reviews

~ Based on 410 written reviews from the US App Store.

What users say

Is Octopus Electroverse Safe?

Not enough ratings yet to assess Octopus Electroverse.

Is Octopus Electroverse Legit?

Octopus Electroverse appears to be a legitimate app. AppsHunter Legitimacy Score for Octopus Electroverse is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t scroll

On my iPad when I tap a charger on the map it opens a popup with further details. That popup is meant to scroll but when you scroll it just jumps back to the top meaning you can’t view details that are beyond the visible area.

First Class

Great service

Glasgow to Leicestershire

One Stop both ways. App worked seamlessly. No hiccups other than mfg had to go a detour of twenty miles to charge on return. Still worth the effort.

Great app - still things can get better

Love the app and it is absolutely the best out there.
There are a couple of things that can continue to improve, like prices appearing on CarPlay and being able to filter by price.

Search address

Should allow each address on the list be removed individually, instead of overall clear all.

Terrible security!

My NEW card was used by another person and I had to prove in detail to Octopus that it wasn’t me by me forwarding my octopus bill showing I couldn’t be charging in London while I was charging at home. What if I was in London for work and had to prove fraud! I eventually got my money back.

Easy charging

This card is the key to easy charging no need for anymore apps or going through menus just plug in tap card and go also no upfront payment held at your bank absolutely a game changer

Very poor first experience

We tried to use the app and kept getting the message ‘transaction failed’ on the fast charger. So we tried again. Three more times. Same error. No charge for the car. Yet Octopus has put 4 £30 charges on our bank account. Which have not been reversed.

The Electroverse support said it could take 5-7 days to get a refund (!).

Look else for charging apps. They’re far more reliable
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First long trip

I was worried about recharging for my trip but it all worked out ok this app is the best one I’ve found it’s easy to use and I’m finding more features that help me plan a trip

Pretty good app but could be better

The good points first, easy to use, well laid out, great that you can save with Octopus. The improvements: support EV motorcycles, occasionally couldn’t find the charge points “6 Ram Walk” is a pedestrian only zone. Wish list interactive with Garmin/Tomtom satnav for “in ride” finding of charge points
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Scotland...

is different!
Without the Electroverse App I don't think I would have been able to charge at all: my card didn't appear to be being read! But then the door on the charger opened and I was away. Slow but relatively inexpensive.

Great until mislabelled chargers

Really good app. Great service to use electricity bill. Especially good when abroad. Only issue is when chargers are not labelled on the app in the same way as on the charger.

Easy

New to the EV world but this was easy using the Electroverse card and so quick.

Terrible

Incredibly buggy app, the prices are awful huge markups

American

As an American with an American card super easy just to connect with Apple Pay and charge - really helped us on our Italy trip!

Response from developer

Hey there, thanks so much for the fab review!

wow

just wow. from 80% to 100% used to take me about 2 hrs, today, 34% to 100% 1hr

Prices

MFG EV Power are offering 59 pence kilowatt hours at the moment so I would prefer to be guided to cheap chargers like that than pay 89p or 92p more directly on my route.

France

Visiting Cambrai and a lot of chargers are missing off the app. Found the one at McDonalds, Izivia and had to google location and Electroverse compatibility. Having said that worked a treat whilst enjoying an ice cream👍

Aire de Froyennes

Great place to charge, fuel station with food and plenty of parking

Quick and easy

This is how all networks should perform.

Cheaper, simple to use and tap and go.

We just need more like this across the network.