Unused credit
Beware once you’ve topped up it’s really difficult to get any unused credit back. Very unhelpful customer service
Jordan
Awful app. Not user friendly. Difficult to set up. Find another charger unless you want to spend 2 hours setting it up. Then you have to top up onto this awful app. You can’t just pay to charge your car
Not getting better
Could do with some simple improvements
If you go into debt you can only top up that amount, not more. Which means if you want to use it,you have to go through the process of adding money and importing your card twice.
Theyve removed apple pay.
The charge stations are ordered from available to in use. Which means I have to navigate further to choose the point in using.
Price isn't great.
It does allow you to go a little in debt
If you go into debt you can only top up that amount, not more. Which means if you want to use it,you have to go through the process of adding money and importing your card twice.
Theyve removed apple pay.
The charge stations are ordered from available to in use. Which means I have to navigate further to choose the point in using.
Price isn't great.
It does allow you to go a little in debt
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Public charging
Disappointed with the service. Workplace charging costs are high, but Pod Point offers no loyalty rewards or discounts to help regular users with the expensive tariff.
Connection
Why isn’t most of the utility companies able to connect to a Pod Point charger? These are not cheap. If reading, don’t buy until it works
