Excellent app and charger
I’ve had my Pod charger for a few days now and so far it has been excellent. Simple to use, reliable and fast charging. The app is a breeze to use - just set the off peak hours, tell it how much charge to add, and let it do the rest. I have it set to lowest cost so it will only charge at the times I have set as off peak and so far it has completely avoided the expensive times. I really would like to see the ability to add more than one off peak period as newer tariffs, especially for homes with heat pumps, have off peak hours split into two or three sessions rather than just one.
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Breeze to use!!
What can I say when I first started using Pod Point I was extremely apprehensive due to the really limited usage of the original app. Since having uploaded and started using Pod Home it’s been an absolute breeze with my only complaint would be the poor wifi connection which ultimately can halt usage (very rare) and when highlighting complaints/guidance is clunky any information placed the follow up usually acknowledges you but no clear instruction on how to proceed and subsequently the case gets closed without being able to find out your enquiry due to them saying as I’ve not followed it up it’s to be closed.
The reward system is fab too! Encouraging further savings and stop clogging up the grid.
Had it not been for the poor customer service portal(not the staff- just portal) I would have given 5 stars 👍🏻👌🏻
The reward system is fab too! Encouraging further savings and stop clogging up the grid.
Had it not been for the poor customer service portal(not the staff- just portal) I would have given 5 stars 👍🏻👌🏻
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Backwards step!
The last update is not what was expected we have Citroen ec4’s and we have linked them to the app as we have a cheap EDF POD tarriff. So the last two occasions I have asked to charge to 100% there has been plenty of time but the app decides not to start at 11am and pauses for one hour! Why! Then it only gets to 96% we have the correct version of this car! We did not have this issue before the update!
Well still can’t charge to 100% keeps deciding to pause the charging sort this out thinking about reverting to the pod point app! Sort this out please!
Still can’t get to 100% when smart charging has plenty of time because it keeps pausing why should I need to switch to basic charging to get 100% sort this out please or allow us to choose when it will pause!
Well still can’t charge to 100% keeps deciding to pause the charging sort this out thinking about reverting to the pod point app! Sort this out please!
Still can’t get to 100% when smart charging has plenty of time because it keeps pausing why should I need to switch to basic charging to get 100% sort this out please or allow us to choose when it will pause!
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My App won’t stay on Basic (always on) Charging
The app worked well to start with as I selected Basic Charging so that this wouldn’t interfere with my energy supplier tariff. The Pod Home App will randomly move me to scheduled charging and therefore means several times I have come out in the morning with the car not charged to the level I have needed. Frustrating as the previous Pod Point app worked without issue. Will need to contact POD for a fix I guess
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The worst App I have ever seen
Do not install this App if you value your privacy, or the right to maintain full control of your EV charging point. The previous PodPoint App just showed statistics of charging and allowed you to set a simple schedule. This new App first of all insists you provide full details of your electricity supplier, smart meter details and your car(s) - including VINs. Other data they can collect includes gender, age, occupation and financial information including bank details. This information can also be shared amongst Pod’s 479 partners.
You are also agreeing to maintain a permanent Internet connection to the EV charging point so Pod can remotely switch on/off the charger and suspend charging sessions at their convenience.
It seems to be a one time choice to accept the terms and relinquish control of your charger.
It is clear that that this application is all about Pod’s French owners EDF taking control of your EV charging to allow them to reduce their demand when energy costs are high. They also impose conditions about not signing up with other suppliers PEAK demand schemes once you have accepted Pod’s agreement.
This is a disgrace. Bring back the simple reporting in the original PodPoint app.
You are also agreeing to maintain a permanent Internet connection to the EV charging point so Pod can remotely switch on/off the charger and suspend charging sessions at their convenience.
It seems to be a one time choice to accept the terms and relinquish control of your charger.
It is clear that that this application is all about Pod’s French owners EDF taking control of your EV charging to allow them to reduce their demand when energy costs are high. They also impose conditions about not signing up with other suppliers PEAK demand schemes once you have accepted Pod’s agreement.
This is a disgrace. Bring back the simple reporting in the original PodPoint app.
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