Why?
Administrative nightmare again..
Now the new app says my charger is offline, (it’s not), the WiFi signal may be at fault ( it’s very strong) and we have no way of quickly sense checking if the car is charging or not. Last night we lost faith and went back to the granny charger to ensure the car was charged ready for work.
This has been a terrible migration experience and incredibly frustrating.
Response from developer
Hello, We’re sorry you’ve had a frustrating experience — this isn’t how the move to the Home app should feel. You shouldn't have to reconnect your charger to Wi-Fi as part of the migration so sounds like there is something else causing issues. Please reach out to our support team at pod-drive-support@podenergy.com so we can support you.
Latest update broke everything
The latest update to the app and/or the Pod Solo 3S has completely broken the charging schedule feature. Now my vehicle starts charging immediately every time I plug it in regardless of time of day and no amount of restarting the device or locking/unlocking it via the app will fix it.
Not the first issue I’ve had with this charger/app - completely regretting my purchase, not at all worth the circa £1000 paid
Response from developer
Hello, We’re sorry you’re having a frustrating experience — this isn’t how charging should feel. Please reach out to our support team at pod-drive-support@podenergy.com so we can support you.
Incorrect!
Response from developer
Thank you for your review. We're sorry you've had a frustrating experience — this isn't how charging should feel. We've already been in touch directly to help resolve this, but if you need anything further please don't hesitate to contact our support team at pod-drive-support@podenergy.com.
Pointless and Stupid
And please, please do not cut and paste the stock response it’s gaslighting at it’s most insulting.
Response from developer
Thanks for writing this - and for being specific. This kind of feedback goes directly into how we improve the app. Some of what you're describing may have an explanation, but we'd rather show you than tell you here. If you're open to it, drop us a line at pod-drive-support@podenergy.com with your account details and we'll look at what's actually happening.
