Seamless Migration from the Old App
I was nervous to perform the switch to this new app from the old one. I clicked the link in my old app to start the process. I was automatically logged into the new one, I had to enter a few details and turned on basic charging to maintain charging on my schedule to make sure the charging only takes place in my cheap overnight hours. All my history had migrated from the old app. Very happy!
Show more
Response from developer
Hi Rach, thank you, this made our day! Really glad the app's working well for you, and we appreciate you taking the time to share it. The Pod team
Keep it simple
Prefer to set my own charge times. Not interested in these Reward schemes.
For example for my vehicle,
one hour’s charge = 12% .
If my vehicle is at 44% l will set my charger for 3 hours to keep within the 20-80% recommended battery state.
Why over complicate things?
For example for my vehicle,
one hour’s charge = 12% .
If my vehicle is at 44% l will set my charger for 3 hours to keep within the 20-80% recommended battery state.
Why over complicate things?
Terrible App
I have been made to change to Pod Home when the Pod Point App worked perfectly. I came back from holiday and needed to charge my car quickly- only to find that I had to input my own tariffs before it would let me continue. It is not Pod Homes business to know my tariffs- it makes no difference to my spending- but I could not charge my car until I had tried to fine them- very frustrating!! And now I can’t easily see if my car is charging- why change an app that wasn’t broken- the new app is not user friendly whatsoever- I bought from Pod Point, not Pod Home and I am not happy- this is not reliable enough for me to depend on it charging my car overnight- it is making having and EV much more difficult- when for the last 2 years I have had no issues - please go back to the old App- I worry for older people who do not like technology and who have to get used to a whole new app which is absolutely NOTHING like the old one- terrible, terrible APP- feel like I have been miss old a product!!
Show more
Rubbish
Two weeks of having this new app and my vehicle has not charged 3 times. The previous year and half my vehicle never missed a charge. Absolutely pathetic
Irritating app
I am continuously being asked to download pod home. Although I have done this multiple times. Also I cannot more cars. So does this mean I can only charge one car?
How can you get it so wrong
Don’t you read your reviews to understand you’re forcing people to go onto an “update” that’s far worse than the original
Scheduled charging
Why take off the scheduled charging feature??? Not everyone has the time to wait for the wee hours to plug in their car to allow charging. What a ridiculous idea!
Worse than the old one
Pod forced you to change to this app. The old one worked fine but this one refuses to connect to my wifi and so I can’t charge the car.
Trying to be too clever
Lots to like here, and the intent of rewarding and promoting ethical charging is a positive. However - it’s just too annoying and unintuitive to navigate. I ended up going for the ‘simple’ mode to charge whenever I like. All these schedule features on Reward mode counteract or overlap with each other plus my car’s app too - car linked schedules, tariff schedules, trickle charging schedules. I just want to know that when I plug in at night I’ll have the desired battery % when I leave in the morning. Please make Reward mode more accessible and intuitive. Less modes, less screens - keep it simple please.
Show more
Doesn’t work
If you want your car to not charge at all, choose the “smart charging” feature and then watch as nothing happens. Had to switch to basic charging to tell it when to actually charge, and of course by doing that they rule you out of the rewards scheme. Nonsense app
Why ?
Old app worked perfectly fine. Podpoint seem to have solved a problem that didn’t exist…..
Excellent
Updated from pod point app, all charging history and WiFi settings migrated perfectly. No issues whatsoever, added two vehicles and charger knows which one is plugged in. Rewards are fantastic and dashboard is user friendly. Think most of the negative reviews are the users not the app.
Wreaked my charging
Intelligent Octopus worked fine for years with podpoint app. Now forced onto Pod Home and it’s all over the place and doesn’t consistently charge car. Why mess me up!
A step backwards
Why did you remove the schedule charging feature? This was the best feature of your old app, and feels like a step backwards. My heart sank when I saw you’d removed this feature. The car link system has never worked for me, especially as I have multiple cars. I appreciate it may work well for others, but please bring the schedule charging feature back.
Removing it has meant it is now costing me more money to charge my car, as the charger now chargers my car when it feels like it, not between the set times I want it too. Being able to set a schedule of charging between certain times was far the easiest, and cheapest way for me to charge, and was the best feature of your app.
By all means keep the linking between car and charger, but don’t do away with a feature that worked really well for others. You need to cater for all your customers.
Please bring back being able to manually create a charging schedule.
Removing it has meant it is now costing me more money to charge my car, as the charger now chargers my car when it feels like it, not between the set times I want it too. Being able to set a schedule of charging between certain times was far the easiest, and cheapest way for me to charge, and was the best feature of your app.
By all means keep the linking between car and charger, but don’t do away with a feature that worked really well for others. You need to cater for all your customers.
Please bring back being able to manually create a charging schedule.
Show more
Useless
What a rubbish start to Pods new app which I have been forced to try and use because the old one is closing. I can’t even accept the terms and conditions. Utterly useless. I’ve had to resort to my cars onboard charging clock to time my charging.
Why!!
Sold as an improvement - but just a load more admin and now I have to use two different apps when pod point was perfectly fine. We charge 2 cars , now just more messing about - pointless!!!
I can’t give less than 1
Best I can say is get something else as this is hopeless. So called easy solution. It isn’t. I will set the timings in the car. What a waste of time this is. Car didn’t charge. Good job I don’t trust this useless trash. So called making it all easy
What have you done?
How have you got this so wrong
What is this nightmare?
We were perfectly happy charging our car on the fully functional pod point app. This app is a nightmare to use and makes it impossible to simply plug and charge with any kind of ease. We paid to install the charger in our home with the expectation of ease of use. This is completely unacceptable, please reinstate the old system immediately.
Show more
Downgrade from previous version
It’s 12:01 mid day and I am travelling after 5 to London. Having charged my car on cheaper electric overnight I have had to make 2 small trips in on 87% so want to top off for this evenings trip. App had to update. Now instead of saying charge for an hour I have to jump through hoops. The app thinks I’ll need to charge until 2:30 to get to 100%. It’s a previous! 17.8kwh battery! 2.5 hours to put 2.3 kWh into the car when it charges at 7kwh…. What is going on? It used to be easy to say just put another hours charge in the car - not now!
Show more
