Why change something that wasn’t broken
The old app was basic but worked (really well). The new app wants you to use Pod Points smart controls which isn’t what EV drivers want. The vast majority charge using the smart plan from their energy provider.
POD Point keep it simple as it just worked!
POD Point keep it simple as it just worked!
Utter Junk
Charging my car was simple until Pod Point created this Pod Home app. I really regret getting a Pod Point charger now simply because of this. Charging on schedule is unreliable, which is a nuisance if you charge overnight and need to get somewhere the next day. I think the majority of people just want to simply charge their car, not have all this other junk piled into the app. The wording and structure of the five star reviews for this app seem fishy as well.
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POD home delivers
Iv left it a few months before I have left a review. As Iv seen a lot of negative reviews and I just wanted to say from what I personally think about this app is it is very good and solid I have two cars we use which is BMW and I pace and have to say it has been flawless plus with the rewards is a great idea in of peak times.
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MD
Excellent service
New app locked my charger out
Do not download this app. Appears to have bricked my charger
Just like the last one, except…
…nothing works. Imagine having the ballz as a corporation to force all your customers to get a SECOND app to use your product, and then somehow allow that new app to be notably worse than the original. Do better, Pod Point. One of your USPs was that I only needed one app for home and work, but now that’s gone and I’d gladly shop for a different brand.
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Stops charging early
I used to use the Pod Point app but found out there is this home one that gives you credit. So installed it but for two times now, it didn’t finish the night schedule. I would start but stops charging early, like only one hour of charging or so. Never had issues with the other app. Very frustrating when you just have to leave for work and will then have to worry about how much charge you have.
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Car link
Really poor - the legacy which was brilliant has been deprecated…forcing users to this app. Cannot link the cars and therefore cannot set the schedules. Customer setups “24/7” but only available Monday-Friday 9am-5pm. Poor on all accounts
Excellent home charger
Love this charger, looks good, never fails to charge my car overnight on cheap electric. Solar charging works a treat. The rewards program is amazing also giving me cask back. What’s not to like.
Poor
Well what can I say, I’ve had multiple emails telling me switch to this app but although it’s installed all I get is the original instructions to direct into installation, given the charger was
Installed many months ago the app only directs me that way, but even more frustrating is the absolutely non-existent support services that I have reported this issue to, am I now supposed to use public charging at astronomical charges?????
Installed many months ago the app only directs me that way, but even more frustrating is the absolutely non-existent support services that I have reported this issue to, am I now supposed to use public charging at astronomical charges?????
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Update Required Error
Enormous oversight from developers here: unacceptable and needs to be resolved immediately. App is unable to be used because it ‘must be updated’, yet I click the update button and there is no update available. Without this, I am unable to charge my car through ‘boost’ or any other means, rendering the charger useless until this is resolved. A frankly insane decision on PodPoint’s part - even if the update was available, what if I wasn’t able to update due to connectivity or storage issues on my phone? This charger must not be reliant on an arbitrary decision to be functional! Please fix this and ensure it does not happen again!
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This app gets worse!!
Sometimes I just want to plug in and go. Have connected twice tonight and left to charge , and each time about 2% added. Not for the first time so I wish I had got elsewhere
Will not schedule charging
All was fine until I set up a dual system. Since then this new app insists on ‘boosting’ the charge immediately and completing it almost before the night rate is available. Any help from the developers would be appreciated
UI wording needs reviewing.
Boost button to charge now. Poor UI decision.
Backwards step!
The last update is not what was expected we have Citroen ec4’s and we have linked them to the app as we have a cheap EDF POD tarriff. So the last two occasions I have asked to charge to 100% there has been plenty of time but the app decides not to start at 11am and pauses for one hour! Why! Then it only gets to 96% we have the correct version of this car! We did not have this issue before the update!
Well still can’t charge to 100% keeps deciding to pause the charging sort this out thinking about reverting to the pod point app! Sort this out please!
Still can’t get to 100% when smart charging has plenty of time because it keeps pausing why should I need to switch to basic charging to get 100% sort this out please or allow us to choose when it will pause!
Still not fixed plenty of time to charge to 100% yet it chooses to pause and charge to 97%! Where is the logic in that!
Well still can’t charge to 100% keeps deciding to pause the charging sort this out thinking about reverting to the pod point app! Sort this out please!
Still can’t get to 100% when smart charging has plenty of time because it keeps pausing why should I need to switch to basic charging to get 100% sort this out please or allow us to choose when it will pause!
Still not fixed plenty of time to charge to 100% yet it chooses to pause and charge to 97%! Where is the logic in that!
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Backwards step
This app compared to the old one is absolutely terrible, not user friendly! Very disappointing
MyNissan UK
Since updating I can’t link my car because the new MyNissan UK option is no longer there. The only options are MyNissan US or Canada. This means that you can’t authenticate in order to link the car.
Why Change?
Why change from the old Apo that worked fine. The new App is nowhere near as good.
Hard to navigate. Not as easy to use. Less features.
Very disappointed.
Hard to navigate. Not as easy to use. Less features.
Very disappointed.
Dan Mercius
Really easy to use app.
Really good business model, with incentives to use grid in periods of low demand.
Hopefully, we can scale this up for the better for the community.
Really good business model, with incentives to use grid in periods of low demand.
Hopefully, we can scale this up for the better for the community.
Intrusive
I seem to be required to give whole lot of information. All I want to be able to do is approve charging for a period of time without you collecting all sorts of information. You don’t need to know anything and I don’t care about insentives
