Odido User Reviews

Odido
Odido
Odido Netherlands B.V.

Customer Experience

Positive experience27.0% of reviews
Neutral5.6% of reviews
Negative experience67.4% of reviews

~ Based on 89 written reviews from the US App Store.

What users say

Is Odido Safe?

Odido appears mostly safe based on user ratings. AppsHunter Safety Score for Odido is 80/100.

This assessment is based on 940 user ratings, with an App Store average of 4/5.

Safety Analysis

75.4% of ratings point to a safe experience
4.0% of ratings suggest some concerns
20.5% of ratings point to a risky experience

~ Based on 940 App Store ratings for Odido.

Is Odido Legit?

Odido appears to be a legitimate app. AppsHunter Legitimacy Score for Odido is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Overcharging

Odido seems to have overcharged me over the course of my contract with them.
At the end of the contract, they continued to try to charge me. This was after I spoke with them on the phone that no further action was required from me after the contract ended. They informed me that I owed them money via an no-reply email, so I couldn’t even reply back to dispute it.
If you’re with Odido, I’d advise you to check your bills are all correct.
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“Moeilijk zonder redenen

“Moeilijk zonder reden.
De app zou veel eenvoudiger, duidelijker en nuttiger kunnen zijn.”

What an absolute junk

You have to use the app to request an eSIM. The email has a broken link and a broken QR code. No wonder Odido had a data leak, their developer have no idea what they are doing…

.

Wonderful app

Werkt niet goed

Ik kan voicemail niet uit zetten. Echt vervelend.

Why so bad

The worst app ever ! Go back to team mobile pls

Poor

Too many error massages. Cannot connect to my subscription. Cannot connect to customer service. Not fit for purpose. Rather consistent with customer experience of using roaming ….. slow to set up, intermittent failures, sms links don’t work. I wish my employer had not switched provider. Why does App Store review suggest that reviews are all years old?
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Traag

En vaak niet beschikbaar

Kan niet verder met wachtwoord vergeten?

Ja het gebeurd wel eens in de zoveel tijd dat je het wachtwoord vergeet dus laat ik maar even wachtwoord vergeten doen…huh waarom doet de ga verder knop het niet bij de algemene voorwaarden en cookies? Ja enorm last van zo kan ik niks zien…

Wrong Language

Apparently this T-Mobile app doesn’t check if the language option for this app is English or Dutch. I verified that the language option (язык in Russian) for this app T-Mobile is ENGLISH, not Dutch according to Apple SETTINGS app. Only good for Dutch-speaking people even though the iPhone or iPad is in some other language like Russian.
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Data use is never correct

Data use is always overstated, showing much more use than actually happens.

Wat een bagger app

Zulke multinationals moeten zich schamen. Dramatische app en service…

Terrible UX

Geeft een continue login-lusfout vanaf de laatste update. Kan er niet in, kan geen acties uitvoeren in de app. Nutteloos gemaakt.

THE WORSE

Unreliable, slow internet. We frequently have to restart our device to get the internet to work. The sales guy sold us on a 2-year contract WITHOUT telling us about the 5GB per day limit. Which you can top up 1GB each time but the app is not always reliable.

Useless! Do not install!

Cannot even get this stupid app to work. Keep giving me connection error and the "is this the right app for you" error. Waste of time and space. Completely useless!

Quite good and helpful but just one thing...

I like the app but find it frustrating that some content doesn’t automatically translate all content- as a multinational brand T-Mobile could do much better.

This is crazy

For a year horrible connection internet !!!!! Supposed to get a free iPhone 10 lol never got it they say yes I was supposed to get it but no one calls me after they report it !!!! Now I try to download this app it won’t accept my teen mobile number !!!! Omg omg omg I’m screaming I hate you !!!!!!

Doesn't work most of the time

Terrible buggy app.

Ignore the reviews

I’m so glad this app is no longer restricted to the Dutch App Store (thank you!) but people who can’t read (but can type) are ruining the reviews.

Well designed app, I’m getting lots of loading spinners right now, but am excited to finally have this over the web app :)

Impossibile cambiare il paese

Rimane impostato su Duch e non è possibile usarla in Canada, USA o Messico