Still broken
Oct26 no password vault integration Jul26: 2fa screen blanks before receiving sms Apr26: okta 2fa still not working
Jun25: Hasn't worked in five years, can't login since Okta 2FA doesn't work.
dec25- Okta still failing
Jun25: Hasn't worked in five years, can't login since Okta 2FA doesn't work.
dec25- Okta still failing
Glitchy
Very glitchy logging in. I use the desktop version instead
Still broken
Jul26: 2fa screen blanks before receiving sms Apr26: okta 2fa still not working with vpn
Jun25: Hasn't worked in five years, can't login since Okta 2FA doesn't work. Don't bother with this app, use the web.
dec25- Okta still fails
Jun25: Hasn't worked in five years, can't login since Okta 2FA doesn't work. Don't bother with this app, use the web.
dec25- Okta still fails
Good luck actually making a transfer
Terrible company. For a small transfer (couple of hundred dollars), you have to play phone tag with them for hours and submit tons of documents. It's much easier to just use Western Union instead.
Disaster
Not sure why anyone would use or trust OFX. Enormous friction just trying to sign up. Calling is pointless, they don’t answer the phone, it just goes to voicemail with a message saying “voicemail box is full”. And the internet if FULL of horror stories of people who regretted using OFX. Remember folks, if you lose your money to scam, it isn’t cheaper. Stay safe online, don’t fall for scams, don’t trust online reviews either, they can be faked.
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Perfect for large transfer
Really great customer service and experience for large transfer
The app won't work on Mac OS before version 15
My computer is a year and a half old and runs on Mac 14.5. Now, I can't use OFX on the app, as this is "too old." What kind of app discriminates against anyone without a this-years-model computer or phone? Ridiculous
Still broken
Apr26: okta 2fa still not working with vpn
Jun25: Hasn't worked in five years, can't login since Okta 2FA doesn't work. Don't bother with this app, use the web.
dec25- Okta still fails
Jun25: Hasn't worked in five years, can't login since Okta 2FA doesn't work. Don't bother with this app, use the web.
dec25- Okta still fails
Trash useless
All of the reviews are fraud don’t believe
My iPhone cannot update to iOS 18 so I am unable to use the new App
My iPhone cannot update to iOS 18 so I am unable to use the new App, can you have a version of the App for older iPhones?
Still broken
Jun25: Hasn't worked in five years, can't login since Okta 2FA doesn't work. Don't bother with this app, use the web.
dec25- Okta still fails
dec25- Okta still fails
Be careful with this app
I just want to warn everyone that this money transfer app is a scam, they will not transfer your money and they will not refund you. Please stay away, I have a bad experience with them reported them to authorities.
Still broken
Hasn't worked in five years for me, can't even login since Okta doesn't work (but they still use it years later Still doesn't work after checking today. Don't bother with this app, use the web.
No 2 step verification field
On both my iPhone and iPad there is nowhere to enter the 2 step verification code that I receive. App useless and deleted.
Fast and secure, competitive rates
Great App and great service if you regularly need to exchange money into other currencies. Highly recommend it.
It works !
Hassle free and friendly support … makes transferring $ to family overseas super easy ;)
Used to be good, not anymore
These guys were awesome when they first hit the scene as OzForex, they undercut the bank rates massively.
It’s a shame I have to give them 1 star, but I went to wire a large amount of money internationally the other day, there rate was identical to the Commbank rate.
They will lose their place in the FX market.
Why wire through a third party to get a Commbank rate???
I’ll just use Commbank where my bank account is lol.
OFX uninvented the sole reason they were successful in the first place.
It’s a shame I have to give them 1 star, but I went to wire a large amount of money internationally the other day, there rate was identical to the Commbank rate.
They will lose their place in the FX market.
Why wire through a third party to get a Commbank rate???
I’ll just use Commbank where my bank account is lol.
OFX uninvented the sole reason they were successful in the first place.
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Rate information
Whatever reason they make you login everytime just to check the “actual customer rate” for the day. The rate displayed at start of app loading (without logged in) is totally wrong and misleading so either you don’t go ahead with transfer since rate displayed at start is low (in reality the rate is higher once logged in). Even though it’s their loss of users abandoning due to seeing lower rate at start (without logged in), users who want to transfer might lose on good rates not knowing that rate displayed at start is incorrect. And rate difference between displayed vs actual once logged in, is not in cents however difference of $3-4 which is quite a bit.
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Falling behind the times
I’ve used OFX for more than 15 years but they’ve fallen behind the times. For example it still takes up to 1 business day between OFX receiving my money in one country and then paying it out in the destination, despite many banking systems having real-time payments at either end of this process. By contrast I can move money in realtime between my HSBC accounts in UK and Australia - and the last time I moved money I compared the rates and HSBC were slightly better too.
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It works well, would recommend
As OFX are a FCA regulated organisation please just make sure all your details are correct and verified before you transfer. Don’t simply try to download the app and use it without doing all of the back-end paperwork first. Once you do that, you will have a pretty good experience!
