Major software issues with app, poor customer support, and plagued by serious data security issues
Overall, a frustrating experience that raises major questions about the product’s reliability and the company’s commitment to protecting its user’s personal information.
Mmontypython25
Frauds
Terrible Service and Unacceptable Delays
My experience with this app has been extremely frustrating. Money was sent to me on Monday, and as of Saturday, I am still unable to access my funds. Almost a week has passed, and my money remains inaccessible.
Throughout this time, nobody has called me to explain the situation or provide a proper resolution. Instead, I have received numerous emails requesting attachments and supporting documents, which I submitted as requested. Despite complying with their requests, nothing has been resolved.
This is not the first time I have been inconvenienced by this app, and I am extremely disappointed with the lack of communication, accountability, and timely customer support.
I would not recommend this app to anyone. Imagine having money sent to you and being unable to access it for almost a week, with no clear resolution in sight. If you rely on this service to receive or access your money, think twice before using it.
An app that handles people’s money should provide reliable service, clear communication, and timely solutions. This experience has been unacceptable.
My experience with this app has been extremely frustrating. Money was sent to me on Monday, and as of Saturday, I am still unable to access my funds. Almost a week has passed, and my money remains inaccessible.
Throughout this time, nobody has called me to explain the situation or provide a proper resolution. Instead, I have received numerous emails requesting attachments and supporting documents, which I submitted as requested. Despite complying with their requests, nothing has been resolved.
This is not the first time I have been inconvenienced by this app, and I am extremely disappointed with the lack of communication, accountability, and timely customer support.
I would not recommend this app to anyone. Imagine having money sent to you and being unable to access it for almost a week, with no clear resolution in sight. If you rely on this service to receive or access your money, think twice before using it.
An app that handles people’s money should provide reliable service, clear communication, and timely solutions. This experience has been unacceptable.
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MMMs M24
Downloaded the App and Cannot Complete KYC - Money Is Stuck
So i Recently Downloaded the app looking for a platform to send money overseas. i have 2 i normally use ended up having to use them anyway.
but yes, like i said in the title i have a fully functing account with money in it.
but i cannot complete KYC to both send or withdrwal Money its Broken.
ermmm is this a scam who knows time will tell but seems to be so far
but yes, like i said in the title i have a fully functing account with money in it.
but i cannot complete KYC to both send or withdrwal Money its Broken.
ermmm is this a scam who knows time will tell but seems to be so far
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DDeeTalkz
ID Review
The ID review takes forever. I have waited and waited for the validation to go through.
A serious fintech company shouldn’t keep potential client waiting too long for ID verification where there are so many options. You guys should improve.
A serious fintech company shouldn’t keep potential client waiting too long for ID verification where there are so many options. You guys should improve.
BBibleHead24/7
Can’t verify my account…it keep loading
This app is a mess…always having technical glitch issue all the time,do better
TTemplechase
