Terrible customer service
They have no regard for their customers. They will literally ignore your messages for days when there’s an issue to be resolved and It’s a sign that you cannot trust your money into their hands. You money will disappear one day without a trace and you’ll be ignored.
SStar_lamp
Extremely Disappointing Service and Unresolved Missing Funds
I am extremely disappointed with Eversend’s service and customer support.
On October 15, 2026, I made two international transfers. Both were marked as “Delivered” in the Eversend app, yet eight days later, neither payment has reached my receiving account.
I contacted customer support on October 18 and again on October 20. I have now had to send a third email because the issue remains unresolved.
What makes this particularly frustrating is the lack of accountability. Eversend charges transaction fees, requires customers to complete KYC verification, and presents itself as a reliable financial service. Yet when something goes wrong, getting a clear explanation or meaningful resolution has been incredibly difficult.
People work hard for their money. Regardless of the amount involved, customers deserve transparency, accountability, and competent support.
How can a financial company mark a transaction as delivered when the recipient has not received the funds? Where is the money?
As of October 23, I still have no satisfactory resolution.
Based on my experience, I cannot recommend Eversend to anyone who needs reliable international money transfers.
I will update this review if the company resolves the issue.
On October 15, 2026, I made two international transfers. Both were marked as “Delivered” in the Eversend app, yet eight days later, neither payment has reached my receiving account.
I contacted customer support on October 18 and again on October 20. I have now had to send a third email because the issue remains unresolved.
What makes this particularly frustrating is the lack of accountability. Eversend charges transaction fees, requires customers to complete KYC verification, and presents itself as a reliable financial service. Yet when something goes wrong, getting a clear explanation or meaningful resolution has been incredibly difficult.
People work hard for their money. Regardless of the amount involved, customers deserve transparency, accountability, and competent support.
How can a financial company mark a transaction as delivered when the recipient has not received the funds? Where is the money?
As of October 23, I still have no satisfactory resolution.
Based on my experience, I cannot recommend Eversend to anyone who needs reliable international money transfers.
I will update this review if the company resolves the issue.
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IILOVETHISAPP12746
Very poor assistance service
I paid for a card creation on Eversend and right after I did that I want to now use the card I paid for a payment on my phone. I try adding the card to my payment method it say’s a fraudulent card. And it automatically declined right after i purchase the card. And i went to a chat assistant for help they ignored me. Not even trying to help get my card issue am facing resolved for 5 days.
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BBiggest_mc
Rubbish
How’s it that I sent money to my virtual wallet, it’s showing as received but not reflecting in my available balance. The money has been stuck on pending for over 24 hours. I can’t neither withdraw nor transfer out. No emails or messages stating what’s going on.
TTeeboy42000
Fraudulent Behavior
Do not download. I lost 200 dollars and the customer care and app chats do not work.
QQgamer26
