Very poor onboarding process
Once you open an acc, you have to upload your documents to verify your identity - which is great. But once you start asking for the additional information, he’ll broke lose. One agent(robot) will join the chat without even reading the previous conversation and just tells you to do something totally different from what the other agent (robot) told you to do. The app ain’t worth the hustle to be honest - try something else.. this ain’t it
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Very efficient
Great service
I wouldn’t be surprised if they’re using this app to steal identities
I tried signing up for Nala, but for some reason my account couldn’t be verified. That’s fine—I understand that verification issues can happen. What isn’t acceptable is the customer service. After requesting that my account and all of the personal data I submitted be deleted, I’ve only been getting the runaround. It’s been almost a week, and nothing has been resolved. I expected much better support, especially when it comes to handling account and personal data deletion requests.
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Best App
Good App. You will receive your money soon n seconds and the rate is higher compare to others
Transaction on hold
I’m really disappointed with this app. It is true talk have great and unbeatable rates but you guys can’t say a money has been used meanwhile the money is on hold. This is crazy
