Unusable
Feels like i’m running dialup whenever i open up this app. Everything takes extremely long to load: home page, charts, settings, basically every screen you load takes a while. Chart sometimes goes blank and unable to see price action. Really disappointing. Maybe okay if you swing trade and don’t need to monitor your positions constantly. Not usable for an intra day trader. Needs major improvement
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Graph or candle bar is delayed
Date price is super fast but the graph cannot keeps up. Sometimes the graphs just stand still and candle bar not even moving while pricing was flashing. No basic drawing tools
Scam
Stole 35$ from me. Wouldn’t let me withdraw all funds, stole another 25$ then closed my account because the money they stole puts me below the amount to keep account open. No trades were put in. Just straight theft.
Didn’t get the $100 they offered
I deposited $100 during the time of promotion and still haven’t seen my extra $100 NinjaTrader promised
Great platform but…
The platform is good. Commissions and margin requirements are low and execution times are good. The problem is that they are unwilling to fix certain issues. For over two years you’ve had the option to connect a debit card to your account. I, unfortunately, have not been able to. After hours spent on the phone with customer service, I always get the same answer. Just use a different deposit method. If I wanted to use those options I would. The better idea would be to fix the problem. Not sure why it takes over two years to fix this, but it hasn’t been fixed yet. If they did that I’d change my review to five stars.
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