Futures
The absolute best !
Overrall good but could have improvements
needs crosshairs when using chart
Great app
Love the ease of use of this app. Has tick charts very good and a must for me. Only reason not 5 stars is the inability to draw trend lines. Please add trend lines!! Please please please have been waiting over a year. We need trend lines please!
Needs Sound for Notifications
Love the app. Add the sounds so we can hear when an order is filled. Also notifications keep repeating and logging in faster so I can save my behind would get great.
HORRIBLE
when i downloaded the app I legit thought I was scammed. This app is bare bones and offers hardly any options besides "live trading" and "simulation". navigating it was awful. their charts are equally as bad as the user interface. Unlike most brokers they'll also quickly auto liquidate you if a position moves against you so you have to be sure to monitor positions closely at all times. theres no warning at all, not even if you open a position that requires much more margin than what you have to be considered risk efficient.
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Worst decision of my life!
If there were an option to leave 0 stars, I absolutely would. Unfortunately, the App Store requires at least 1 star, and even that feels too generous.
My experience with NinjaTrader has been incredibly frustrating. Customer support is almost nonexistent when you actually need help. I asked a simple question about my withdrawal and instead of getting a direct answer, I received generic responses that had nothing to do with my issue. It felt like I was talking to a bot that wasn’t even reading my messages.
When a company is handling people’s money, clear communication and reliable support should be the bare minimum. Instead, I was left wondering where my money was with no real explanation or urgency.
I expected a professional trading platform, but the lack of meaningful customer service completely ruined my experience. I would not recommend this app to anyone who values responsive support or peace of mind when dealing with their funds.
My experience with NinjaTrader has been incredibly frustrating. Customer support is almost nonexistent when you actually need help. I asked a simple question about my withdrawal and instead of getting a direct answer, I received generic responses that had nothing to do with my issue. It felt like I was talking to a bot that wasn’t even reading my messages.
When a company is handling people’s money, clear communication and reliable support should be the bare minimum. Instead, I was left wondering where my money was with no real explanation or urgency.
I expected a professional trading platform, but the lack of meaningful customer service completely ruined my experience. I would not recommend this app to anyone who values responsive support or peace of mind when dealing with their funds.
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Crashes
App constantly crashes and is not optimized very well. Will kill your phone battery very quickly. Please optimize this app especially preventing the crashes
Indicator
It would be excellent if the risk-reward indicator could be used.
No heikin ashi lines
The heikin ashi lines still don’t show even using heikin ashi indicators
Won’t even allow me to signup
Not good
Great for trading fast and reliable but charting needs work
I want to love this app and comfortably trade on it 24/7 but without being able to chart my levels I constantly have to flip to other apps. Best to use desktop version until they get charting available on the app
Stole my money
The deposit went through after about a week or so. Didn’t think about it for a bit and all of a sudden. Now I have zero dollars in my trading account no withdraw, no warning, just gone. App is simply useless. Only reason I knew is because they sent me a random email telling me I now have zero in my account and that they were gonna remove my access
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Can’t register through the app
Impossible to register. I spent 10 minutes trying to register through the app and then through the browser and only get different errors every time. The app should be more user friendly for first time users just signing up.
Clean
Great UI
Can’t withdraw funds
I was trying to make an account to fund my account but even thought the payment went through the account never funded. When I tried to get a refund the app locked me out I can’t sign back in. I will revoke my review when I get my money back.
Demo mode, Fund transfer
Demo mode started out fine and then I kept getting an error telling me I wasn’t signed up for necessary data feed. Before that happened, I couldn’t get Plaid to work(?) and then I initiated a debit card transfer. Still no funds two days later.
Unusable
Feels like i’m running dialup whenever i open up this app. Everything takes extremely long to load: home page, charts, settings, basically every screen you load takes a while. Chart sometimes goes blank and unable to see price action. Really disappointing. Maybe okay if you swing trade and don’t need to monitor your positions constantly. Not usable for an intra day trader. Needs major improvement
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Graph or candle bar is delayed
Date price is super fast but the graph cannot keeps up. Sometimes the graphs just stand still and candle bar not even moving while pricing was flashing. No basic drawing tools
Scam
Stole 35$ from me. Wouldn’t let me withdraw all funds, stole another 25$ then closed my account because the money they stole puts me below the amount to keep account open. No trades were put in. Just straight theft.
Didn’t get the $100 they offered
I deposited $100 during the time of promotion and still haven’t seen my extra $100 NinjaTrader promised
